Service director Jobs in Rochester, NY

Director Level Client Service Professional

The Bonadio Group has a tremendous opportunity for a Director level client service professional to help lead our FoxPointe Solutions team. This hands-on role would involve technical security assessments of applications and infrastructure, security design reviews as well as risk assessments. A qualified applicant would have strong audit and technical skills from the hardware to the application layer. This is a remote position and may be located anywhere in the US.

Responsibilities:

• Lead projects throughout the client acquisition to final project delivery process
• Oversee the efforts of client service teams on multiple client engagements
• Manage, develop, train and mentor staff
• Develop effective working relationships with internal and external clients
• Recognize the opportunity of providing new and innovative services and demonstrates the ability to pursue such opportunities
• Retain and develop new clients, including cultivate opportunities to cross-sell the firm's full range of client services
• Communicating with project stakeholders to effectively convey requirements of technical and process improvements
• Possess an in-depth knowledge of IT security and various frameworks (i.e, NIST, ISO, PCI DSS, HIPAA, CMMC, FFIEC, etc.)
• Performing mid and large IT and information security risk and compliance assessments, PCI engagements, IT audits, Cybersecurity testing, operational gap analyses, and supply effective and reasonable remediation recommendations

Requirements:

• At least one Security, Risk or IT certification (i.e. CRISC, CISA, CISM, CISSP, or ISO 27001) achieved
• A minimum of an associate's degree (AS)
• A minimum of eight years of experience in the Cyber Security, Information Assurance, IT Audit areas
• Experience in the Enterprise Risk or Compliance fields
• Self-starter with the ability to handle and manage multiple priorities
• Ability to provide mentoring and leadership to junior staff
• Compliance Expertise: regulatory, privacy, international laws and statutory requirements
• Risk Management Expertise: risk frameworks, maturity models, and enterprise IT security risk methodologies
• Governance Expertise: vendor management, policy frameworks, control design and security design/architecture
• Excellent knowledge of and detailed, documented hands-on experience with various audits and attestation engagements such as PCI DSS, SSAE18, CMMC, NIST CSF, ISO27001, etc.

Preferred Requirements:

• Experience with Board level presentations including public speaking and presentations on IT and Cybersecurity topics
• Proficiency with writing executive level reports and technical documentation

The salary range for this role is: $180,000 to $230,000 and is commensurate with experience.

Hours of Operation:

• Our office hours are from 8:00 a.m. until 5:00 p.m. Monday through Friday
• Our summer hours are from 8:00 a.m. until 5:00 p.m. Monday through Thursday, with Flex Friday scheduling available in accordance with firm policy and business needs
• We pride ourselves on our flexibility; however, at peak times additional hours may be required

At The Bonadio Group, we believe that an inclusive work environment allows all of our people to achieve their greatest potential and the greatest results for our clients and communities. Bonadio is committed to the principle of equal treatment and opportunity for all people. The Firm is committed to fostering and managing diversity in the workplace as an integral part of its practice and service to clients. The Firm values the rich variety of perspectives and experiences offered by those of different backgrounds. This diversity strengthens our institution and enables it to better respond to our clients' needs in an increasingly global profession.

In the fast-changing accounting industry, The Bonadio Group is always on the cutting edge of growth and innovation. With our great mentoring and training programs, you'll be exposed to diversity of work, the ability to tackle more interesting issues, and have a path to Partnership. You'll be working with great people and great clients where you can truly make a difference. Apply online, get on board, and grow with us. You'll be glad you did!

All communications from The Bonadio Group regarding recruitment and hiring will come from an @bonadio.com email address and our process includes a discussion with our Talent Management team. If you have any questions or concerns, please contact us immediately at careers@bonadio.com.

EOE/AA Disability/Veteran