Service engineer Jobs in Houston tx

JOB SUMMARY

As a Service Engineer you are responsible for ensuring customer satisfaction during and after the implementation of our automated solutions, including Automated Guided Vehicles (AGVs) and Autonomous Mobile Robots (AMRs). You will be performing diagnostics, troubleshooting, maintenance and system modifications. This role is part of our North American Service team where you will be working with our Software, Automation, and Project Engineers.

YOUR RESPONSIBILITIES

• Installing, maintaining, repairing, and troubleshooting technical equipment and systems, including AGVs and AMRs
• Work directly with customers to address their issues and provide training and support as needed.
• Support local service partners by providing maintenance guidance.
• Provide on-site and remote technical support for our customers.
• Support in developing and improving internal service processes.
• Documenting installation and repairs
• Setting up demo systems for customers and providing technical feedback.
• Cross functional collaboration with Automation Engineers, Software Engineers, Project team, Solutions team as well as Sales.
• Ensure that all safety and compliance standards are met, SOP’s, safety site checklist, OSHA regulations etc.
• Other duties as assigned.

YOUR EXPERIENCE & EDUCATION

YOUR KEY COMPETENCIES

WORKING CONDITIONS & BENEFITS

This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.

Agency Disclaimer :

Mitsubishi Logisnext Americas Inc. (Logisnext) group does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the recipient Logisnext company to use at the Logisnext company’s discretion, with the understanding that the Logisnext company will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions expressly requested by a Logisnext company via a formal written agreement of support. If you would like to be considered as an approved vendor, please contact the Manager of Talent Acquisition.