Service engineer Jobs in Portland, OR

Job Title : Field Service Engineer

Job Description

We are seeking an experienced Field Service Engineer to serve as the liaison between the customer, engineering, and manufacturing groups. The successful candidate will be responsible for the timely installation, maintenance, and troubleshooting of capital equipment tools. Additionally, this role includes customer and Field Service Engineer (FSE) training, actively engaging in feedback with engineering, and proposing continuous improvement ideas to enhance the customer experience. Staying updated with the latest technology and system changes is crucial to providing the best service experience possible.

Responsibilities

• Independently execute preventive and corrective maintenance at customer sites.
• Install and commission Integrated Wafer Processing tools, including laser systems, robot handling, pre and post wafer cleaning systems, and metrology systems.
• Achieve final acceptance and release of products and assemblies according to test and acceptance criteria.
• Prepare documents and reports detailing tasks performed for knowledge sharing and continuous improvement.
• Conduct site audits prior to installation to ensure they meet system requirements.
• Provide technical training and instruction to Field Service Engineers and customers.
• Timely troubleshoot and repair equipment at customer sites and provide telephone support as required.
• Process, document, invoice, and control work orders, customer orders, and service calls promptly.
• Collaborate with other departments to ensure continuous improvement of products by providing feedback on design or process improvements.

Essential Skills

Additional Skills & Qualifications

Pay and Benefits

The pay range for this position is $55.00 - $60.00 / hr.

Workplace Type

This is a hybrid position in Beaverton,OR.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.