Service engineer Jobs in Santa clara ca

Benefits :

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off
• Tuition assistance
• Vision insurance
• Wellness resources

IMS Nanofabrication GmbH is an Austrian-based business and the global technology leader for electron-based multi-beam mask writers. Our customers are the largest chip manufacturers in the world. They rely on IMS technology to produce current and future chip generations. As our third generation of multi-beam mask writers, we are experiencing global growth and offer great career opportunities in many disciplines, such as physics, electronics, product development, project / program management, customer-facing service and applications, and administrative roles.

Diversity and inclusion are among the most important forces driving the company’s evolution, innovation, and growth. We support legislative or administrative action to protect equal rights and improve STEM education for people from all backgrounds.

Job Description

A core tenant at IMS is a "People First" point of view. We agonize over getting the right people on board, in the right seats, and fostering an environment where each person can find autonomy, mastery, and purpose in their work. Field Service Engineer emphasizes customer satisfaction, technical troubleshooting skills, and collaborative teamwork in daily operations with other Field Service Engineers. A successful Field Service Engineer at IMS displays strong problem-solving and decision-making skills and a deep understanding of the impact of quickly diagnosing and addressing problems in the customer environment. They have a strong desire to master both the technical attributes of our Multi-Beam Mask Writer and the people skills required to take the role in front of our critical customer.

IMS has a primary US office in Santa Clara, CA – in the heart of Silicon Valley - and a critical office and training center in Hillsboro, OR; this role requires an in-person presence in our Santa Clara, CA office with a daily presence at our customer site(s). This non-exempt role reports directly to the team lead engineer in charge at IMS America and strongly aligns with the headquarters' R&D and operations teams in Austria.

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Base Salary Range : The target base salary range for this position is $69,000 - $137,000 and is part of a competitive total rewards package including an annual bonus, employer-paid benefits, 401K with generous company match, and incentive pay for eligible roles.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.

IMS Nanofabrication is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.

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