Service manager Jobs in Glendale, AZ
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Service manager • glendale az
Last updated: 1 day ago
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MV Transportation is seeking a.Americans ...Show moreLast updated: 9 days ago
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence,...Show moreLast updated: 30+ days ago
Service Logic is the nation's largest independent HVAC service company with over $2 billion in annual sales and over 4,100 employees.
The strategy of Service Logic is to identify and acquire quality...Show moreLast updated: 6 days ago
TITLE : MANAGER, SERVICE OPERATIONS.The Manager of Service Operations ensures the smooth and efficient operation of critical facilities services by ensuring the timely and accurate completion of all...Show moreLast updated: 6 days ago
The ideal candidate is responsible for leading a team of trained product experts who provide our customers timely and accurate job orders.
Work with sales and engineering departments to ensure prope...Show moreLast updated: 1 day ago
We are looking for an Individual with Automotive Management Experience to join our team!.Manager responsible for day-to-day operations including generating sales, communicating with customers,...Show moreLast updated: 30+ days ago
The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.Seeking a self-motivate...Show moreLast updated: 7 days ago
Driving Infinite Possibilities Within A Diversified, Global Organization.As a Passenger Service Manager here at Honeywell, you will play a critical role in ensuring a positive and efficient experie...Show moreLast updated: 5 days ago
To direct tractor repair activities and road service trouble shooting in order that Marten Transport, Ltd.Federal specifications and operate in a safe, reliable manner.
Manage maintenance staff in t...Show moreLast updated: 30+ days ago
Are you skilled at cultivating customer relationships to foster business expansion? Do you thrive in a fast-paced setting, embracing a daily variation of work? See yourself as a servant leader with...Show moreLast updated: 11 days ago
Join the team of experts and realize your true potential!.Why You Should Join the Service Experts Team?.Our team consists of the very best.
we believe in doing what is right for our customers and o...Show moreLast updated: 5 days ago
W Happy Valley Rd Phoenix Arizona, 85085, +1 (602) 2163934.Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and No...Show moreLast updated: 5 days ago
We at Atlas Copco / Edwards Vacuum believe that there is always a better way.This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class se...Show moreLast updated: 6 days ago
Step into a career with ASM, where cutting edge technology meets collaborative culture.For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically...Show moreLast updated: 6 days ago
PCM (Customer Service Manager).Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders.
If you have an interest in starting a career in healthcare leadership...Show moreLast updated: 30+ days ago
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities.
Responsibilities include answerin...Show moreLast updated: 5 days ago
- Promoted
Customer Service Manager
MV TransportationPhoenix, AZ, United StatesFull-time
- Promoted
Automotive Service Manager
Express Oil Change & Tire EngineersPeoria, AZ, USFull-time
- Promoted
Service Manager | Phoenix
Tolin Mechanical Systems CoPhoenix, AZ, United States$75,000.00–$95,000.00 yearly
Full-time
- Promoted
Manager, Service Operations
CPG Beyond, Inc.Phoenix, AZ, United States$81,061.00–$121,643.00 yearly
Full-time
- Promoted
Customer Service Manager
National Pump CompanyGlendale, AZ, United StatesFull-time
- Promoted
Automotive Service Manager
AAMCO Transmissions and Total Car CarePhoenix, AZ, USFull-time
- Promoted
Customer Service Manager
All Ways Caring HomeCarePhoenix, AZ, United States$19.00–$20.50 hourly
Full-time
- Promoted
Passenger Service Manager
HoneywellPhoenix, AZ, United StatesFull-time
- Promoted
Service Manager
Marten TransportPhoenix, AZ, USFull-time
- Promoted
Field Service Manager
A-Gas AmericasPeoria, AZ, US$75,000.00–$90,000.00 yearly
Full-time
- Promoted
HVAC Service Manager
Hays Cooling - Service ExpertsPhoenix, AZ, United StatesFull-time
- Promoted
CUSTOMER SERVICE MANAGER
Goodwill Industries International, Inc.Phoenix, AZ, United States$17.00 hourly
Full-time
- Promoted
Regional Service Manager
Edwards Vacuum, LLCPhoenix, AZ, United StatesFull-time
- Promoted
Section Manager Service
ASM InternationalPhoenix, AZ, United StatesFull-time
- Promoted
Customer Service Manager
Serenity HealthcarePhoenix, AZ, USFull-time
- Promoted
CUSTOMER SERVICE REPRESENTATIVE
CintasPhoenix, AZ, United StatesFull-time
Operations Service Manager
Burlington StoresPhoenix, AZ, USA Are you a proven leader with a strong drive to succeed?.Do you work well in a process-driven environment where organization and efficiency are critical to success?Finish.
Are you an expert multitask...Show moreLast updated: 30+ days ago
Customer Service Manager
MV TransportationPhoenix, AZ, United States9 days ago
Job type
- Full-time
Job descriptionHigh School diploma, college degree preferred. Must have a minimum of three (3) years' experience in customer service environment. Excellent speaking, writing, and organization skills. Ability to communicate effectively at all levels. General knowledge of windows-based computer operating systems. Knowledge of service area. Process all customer complaints to include investigation, validity determination and timely response as described in Customer Service policy. Assist in identifying validity of the liquidated damages through investigation. Assist Risk Management with investigations of accidents / incidents. Ensure all reconciliations are completed timely and accurately each month. Promote positive customer service techniques, programs throughout the organization. Make six (6) new community contacts per year. Conduct transit education classes / seminars six (6) times per year.
Customer Service Manager
Job Locations US-AZ-Phoenix
2025-9598
Position Type
Regular Full-Time
Overview
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking a Customer Service Manager to ensure that all passenger complaints are investigated and resolved in a timely manner, supply service information to all interested parties, be thoroughly familiar with Americans with Disabilities Act (ADA), maintain database of customer compliments / complaints, and to provide positive and professional support to all employees so as maximize professionalism, enhance customer service, improve on-time performance, ensure safety and exceed client expectations.
Job Responsibilities :
Communicate on a regular basis with client staff to ensure customer service efforts meet the demands of the client.
- Oversee the accurate documentation by customer service representatives of any information received from customers in the customer service software provided.
- Identify and expedite customer complaints that require immediate attention and escalate situations as needed to client agency.
- Respond to individual customer / passenger concerns in a timely and positive manner that includes investigation and follow-up by phone, email, or mail.
- Possess expertise in using the Trapeze system, and other technology tools supporting the customer service function.
- Manage proper reporting and correspondence for "no show", "no pay" and "high cancel" clients.
- Maintain database or log of customer complaints / compliments that can readily identify trends that may require additional training or management consideration.
- Serve as an expert to manage the team's ability to clearly, accurately and respectfully respond to customer questions regarding all policies, procedures including the fare system.
- Develop and implement internal Customer Service campaigns and incentive programs.
- If directed by client, establish relationships with key consumer agencies to facilitate direct communication and feedback as well as proactive customer focus.
Qualifications
TalentRequirements :
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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