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Service manager Jobs in Grand Rapids, MI
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Service manager • grand rapids mi
Customer Service Manager
VirtualVocationsGrand Rapids, Michigan, United States- Promoted
Client Service Manager - Real Estate Insurance, Commercial
HylantGrand Rapids, MI, US- Promoted
Customer Service Operations Manager
Nomad InternetGrand Rapids, MI, USAutomotive Service Manager Dykstra's Auto Grand Rapids
GreatWater 360 Auto CareKentwood, Michigan, USACustomer Service
LowesGrand Rapids, MI, United States- Promoted
SERVICE MANAGER
Righters Auto Repair LLCGrand Rapids, MI, US- Promoted
Service Delivery Manager - Grand Rapids, MI
StaffingGrand Rapids, MI, USClient Service Manager Trainee - Achieve January 2026
Arthur J. Gallagher & CompanyGrand Rapids, MI, United States- Promoted
Assistant Service Manager
Fox SubaruGrand Rapids, MI, US- Promoted
Customer Service - Self Storage Manager
Public StorageWyoming, MI, US- Promoted
Client Service Manager Trainee - Achieve January 2026
Arthur J Gallagher & CoGrand Rapids, MI, US- New!
Service Manager
Cintas CorporationGrand Rapids, MI, United StatesStore Manager - Automotive Service Shop
Monro Inc.Grand Rapids, Michigan, United States- Promoted
MEP / PEP Client Service Manager
AscensusGrand Rapids, MI, USClient Service Manager, Forte Asset Management
AcrisureGrand Rapids, Michigan, USAService Manager
Bridgestone AmericasGrand Rapids, MI, United StatesGuest Service Manager
Aqua Tots Swim School - AT 28th Street, LLCGrand Rapids, MI, USA- Promoted
SAP Application Service Manager Finance & Sales Focus
PadagisWyoming, MI, United StatesAccount Manager- Service / Repair (Grand Rapids)
TK Elevator CorporationGrand Rapids, Michigan, United States- machine learning (from $ 177,531 to $ 240,706 year)
- machine learning engineer (from $ 133,750 to $ 240,706 year)
- flooring installer (from $ 39,000 to $ 234,000 year)
- pediatric dentist (from $ 50,000 to $ 225,715 year)
- technical program manager (from $ 132,525 to $ 221,400 year)
- associate dentist (from $ 164,425 to $ 220,750 year)
- general dentist (from $ 50,000 to $ 220,000 year)
- psychiatrist (from $ 72,000 to $ 218,103 year)
- director of software engineering (from $ 175,000 to $ 215,000 year)
- technical director (from $ 54,480 to $ 215,000 year)
- Milwaukee, WI (from $ 56,917 to $ 172,400 year)
- San Diego, CA (from $ 57,500 to $ 156,706 year)
- Atlanta, GA (from $ 62,403 to $ 156,000 year)
- San Antonio, TX (from $ 57,509 to $ 155,719 year)
- Chicago, IL (from $ 64,499 to $ 151,546 year)
- Las Vegas, NV (from $ 55,012 to $ 150,468 year)
- Fairfield, CA (from $ 60,000 to $ 147,916 year)
- Los Angeles, CA (from $ 57,495 to $ 145,000 year)
- New York, NY (from $ 52,406 to $ 140,001 year)
- Philadelphia, PA (from $ 51,191 to $ 140,000 year)
The average salary range is between $ 45,108 and $ 117,129 year , with the average salary hovering around $ 65,000 year .
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Customer Service Manager
VirtualVocationsGrand Rapids, Michigan, United States- Full-time
A company is looking for a Customer Service Manager to lead and develop a high-performing team while ensuring exceptional service delivery.
Key Responsibilities
Manage and coach a team of Customer Service Representatives and Team Leads, focusing on performance and quality
Optimize standard operating procedures and drive automation of workflows to enhance efficiency
Act as the final escalation point for complex customer issues and monitor customer satisfaction metrics
Required Qualifications
College or University degree required
Minimum 5 years of call center experience, with at least 3 years in a management position
Proficiency in CRM systems and reporting tools
Experience with automation or process-improvement technology
High-speed Wi-Fi connection