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Service manager Jobs in Grand Rapids, MI

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Service manager • grand rapids mi

Last updated: 10 hours ago
Customer Service Manager

Customer Service Manager

VirtualVocationsGrand Rapids, Michigan, United States
Full-time
A company is looking for a Customer Service Manager to lead and develop a high-performing team while ensuring exceptional service delivery. Key Responsibilities Manage and coach a team of Customer...Show moreLast updated: 30+ days ago
  • Promoted
Client Service Manager - Real Estate Insurance, Commercial

Client Service Manager - Real Estate Insurance, Commercial

HylantGrand Rapids, MI, US
Full-time
The Opportunity : Responsible for external support to clients for an assigned book of business, ensuring service levels produce a positive experience for clients resulting in client retention while ...Show moreLast updated: 10 days ago
  • Promoted
Customer Service Operations Manager

Customer Service Operations Manager

Nomad InternetGrand Rapids, MI, US
Full-time
Customer Service Operations Manager.We started Nomad Internet because we believe that rural communities are special, but remote areas can be very challenging without access to reliable high-speed i...Show moreLast updated: 8 days ago
Automotive Service Manager Dykstra's Auto Grand Rapids

Automotive Service Manager Dykstra's Auto Grand Rapids

GreatWater 360 Auto CareKentwood, Michigan, USA
Full-time
The person who fills this role will not only lead and manage all aspects of the shop but they will also sell repairs to clients as needed to help the shop reach its sales goals.Plus Monthly & Q...Show moreLast updated: 16 days ago
Customer Service

Customer Service

LowesGrand Rapids, MI, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 9 days ago
  • Promoted
SERVICE MANAGER

SERVICE MANAGER

Righters Auto Repair LLCGrand Rapids, MI, US
Full-time
Service Manager – Grand Rapids (Plainfield Ave).Grand Rapids, MI – Plainfield Ave.Competitive salary plus performance-based incentives. At Righter’s Auto Repair, we believe in doin...Show moreLast updated: 30+ days ago
  • Promoted
Service Delivery Manager - Grand Rapids, MI

Service Delivery Manager - Grand Rapids, MI

StaffingGrand Rapids, MI, US
Full-time
Location : Grand Rapids, MI Position Type : Contract Rate : DOE Duties : We are currently seeking a Delivery Lead to join our Spectrum team in our Grand Rapids, Michigan office.Responsibilities : Lead a...Show moreLast updated: 30+ days ago
Client Service Manager Trainee - Achieve January 2026

Client Service Manager Trainee - Achieve January 2026

Arthur J. Gallagher & CompanyGrand Rapids, MI, United States
Full-time
Every day presents new challenges, ensuring your work remains dynamic and engaging.As a program participant, you will : Work cross-functionally to provide exceptional service to various internal and...Show moreLast updated: 6 days ago
  • Promoted
Assistant Service Manager

Assistant Service Manager

Fox SubaruGrand Rapids, MI, US
Full-time
Join Fox Subaru in Grand Rapids, MI, as a Full Time Assistant Service Manager and dive into a dynamic environment where excellence and teamwork thrive. This onsite position offers the opportunity to...Show moreLast updated: 21 days ago
  • Promoted
Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Public StorageWyoming, MI, US
Full-time
Customer Service - Self Storage Manager.Total rewards package available to our team : .We work flexible and full-time schedules between the hours of 9 : 30am and 6pm (weekends 'til 5pm).Employees becom...Show moreLast updated: 30+ days ago
  • Promoted
Client Service Manager Trainee - Achieve January 2026

Client Service Manager Trainee - Achieve January 2026

Arthur J Gallagher & CoGrand Rapids, MI, US
Full-time
Join Gallagher and Fast-Track Your Career.At Gallagher, you'll be backed by our digital ecosystem : a client-centric suite of consulting tools making it easier for you to meet your clients where the...Show moreLast updated: 5 days ago
  • New!
Service Manager

Service Manager

Cintas CorporationGrand Rapids, MI, United States
Full-time
Cintas is seeking a Service Manager to directly manage our customer facing Service team.Responsibilities include hiring and performance management. managing the overall performance of a team; provi...Show moreLast updated: 10 hours ago
Store Manager - Automotive Service Shop

Store Manager - Automotive Service Shop

Monro Inc.Grand Rapids, Michigan, United States
Full-time
The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager.Reporting to t...Show moreLast updated: 30+ days ago
  • Promoted
MEP / PEP Client Service Manager

MEP / PEP Client Service Manager

AscensusGrand Rapids, MI, US
Full-time
Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance, and consulting services. Newport offers comprehensive plan so...Show moreLast updated: 8 days ago
Client Service Manager, Forte Asset Management

Client Service Manager, Forte Asset Management

AcrisureGrand Rapids, Michigan, USA
Full-time
About Acrisure / Forte Asset Management.A global fintech leader Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward.Bringing cutting-e...Show moreLast updated: 21 days ago
Service Manager

Service Manager

Bridgestone AmericasGrand Rapids, MI, United States
Full-time +2
Company Overview • • Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, inclu...Show moreLast updated: 13 days ago
Guest Service Manager

Guest Service Manager

Aqua Tots Swim School - AT 28th Street, LLCGrand Rapids, MI, USA
Full-time
Quick Apply
Aqua Tots Swim Schools Grand Rapids.Must be able to multitask, be extremely organized, manage a team, and work in a fast-paced environment. Hiring process can take less than 1 week!!.Bonuses - month...Show moreLast updated: 30+ days ago
  • Promoted
SAP Application Service Manager Finance & Sales Focus

SAP Application Service Manager Finance & Sales Focus

PadagisWyoming, MI, United States
Full-time
Overview The Senior SAP Application Service Manager oversees the planning, implementation, and maintenance of SAP services with a primary focus on Financials (FI / CO, Asset Accounting, GL / AP / AR, Fin...Show moreLast updated: 3 days ago
Account Manager- Service / Repair (Grand Rapids)

Account Manager- Service / Repair (Grand Rapids)

TK Elevator CorporationGrand Rapids, Michigan, United States
Full-time +1
The first 3 letters in workplace safety are Y-O-U!.Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with ne...Show moreLast updated: 30+ days ago
People also ask
Customer Service Manager

Customer Service Manager

VirtualVocationsGrand Rapids, Michigan, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Customer Service Manager to lead and develop a high-performing team while ensuring exceptional service delivery.

Key Responsibilities

Manage and coach a team of Customer Service Representatives and Team Leads, focusing on performance and quality

Optimize standard operating procedures and drive automation of workflows to enhance efficiency

Act as the final escalation point for complex customer issues and monitor customer satisfaction metrics

Required Qualifications

College or University degree required

Minimum 5 years of call center experience, with at least 3 years in a management position

Proficiency in CRM systems and reporting tools

Experience with automation or process-improvement technology

High-speed Wi-Fi connection