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Service manager Jobs in Independence, MO

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Service manager • independence mo

Last updated: 1 day ago
  • Promoted
Family Service Manager

Family Service Manager

Park Lawn Memorial Group, LLC.Independence, MO, US
Full-time +1
Why Work for Park Lawn Funeral Home?.At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the indivi...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Manager - REMOTE

Customer Service Manager - REMOTE

Ohana Outreach FinancialKansas City, MO, US
Remote
Full-time
The Hakola Agency provides a dependable environment for professionals seeking clarity and advancement.Our approach centers on service and accountability. We use streamlined systems that reduce ineff...Show moreLast updated: 9 days ago
  • Promoted
Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Public StorageIndependence, MO, US
Full-time
Total Rewards package available to our team : .Employees become eligible for Full-time.Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending.Company paid life, acciden...Show moreLast updated: 3 days ago
  • Promoted
Restaurant Assistant General Manager - Full Service - Westwood, KS

Restaurant Assistant General Manager - Full Service - Westwood, KS

HHB Restaurant RecruitingKansas City, MO, US
Full-time
Are you a hardworking, service-minded leader with a real passion for the hospitality industry?.Are you looking to take a step towards building your restaurant manager career, instead of just workin...Show moreLast updated: 10 days ago
Family Service Manager

Family Service Manager

Park Lawn CorporationIndependence, MO, US
Full-time +1
Why Work for Park Lawn Funeral Home?.At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the indivi...Show moreLast updated: 30+ days ago
  • Promoted
Service Operations Manager

Service Operations Manager

NorthPoint DevelopmentKansas City, MO, US
Full-time
WarehouseQuote Service Operations Manager / h2pAt WarehouseQuote, our clients hire us to manage their 3PL Warehousing Network. We do this by leveraging technology, data intelligence, and operational e...Show moreLast updated: 23 days ago
  • Promoted
Forklift Dealership Service Manager

Forklift Dealership Service Manager

RDS Equipment, Inc.Independence, MO, US
Full-time
Health, dental & vision Insurance.The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, previous management experience, bac...Show moreLast updated: 30+ days ago
  • Promoted
Service Manager

Service Manager

Missouri StaffingKansas City, MO, US
Full-time
At Hy-Vee our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and...Show moreLast updated: 10 days ago
  • Promoted
Service Manager

Service Manager

VirtualVocationsIndependence, Missouri, United States
Full-time
A company is looking for a Service Manager I to manage and lead a team in delivering quality IT services to clients.Key Responsibilities Act as an escalation point for critical client issues and ...Show moreLast updated: 1 day ago
IT Service Management Manager

IT Service Management Manager

BlueScope Steel LimitedKansas City, MO, US
Full-time
For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the larges...Show moreLast updated: 14 days ago
  • Promoted
Retail Manager- Customer Service

Retail Manager- Customer Service

MichaelsKansas City, MO, US
Full-time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 30+ days ago
Service Operations Manager

Service Operations Manager

WarehousequoteKansas City, MO, United States
Full-time
This position is on-site in Kansas City, MO.About WarehouseQuote : At WarehouseQuote, our clients hire us to manage their 3PL Warehousing Network. We do this by leveraging technology, data intelligen...Show moreLast updated: 20 days ago
  • Promoted
Service Manager - $1,000 signing bonus

Service Manager - $1,000 signing bonus

BH ManagementKansas City, Missouri, US
Full-time +1
Position : Service Manager-$1000 signing bonus.Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Location : 7831 NW...Show moreLast updated: 2 days ago
  • Promoted
ERS-Service Center Manager - Kansas City

ERS-Service Center Manager - Kansas City

Vertiv HoldingsKansas City, MO, US
Full-time
Provide business, managerial, and technical direction to the Service Center.When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers a...Show moreLast updated: 30+ days ago
Great Plains Area Service Manager

Great Plains Area Service Manager

Tennant CompanyKansas City, MO, US
Full-time
With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry.For the past 150 years, we have been passionate about developing and manufacturing ...Show moreLast updated: 1 day ago
Client Service Manager - DB Pension Admin

Client Service Manager - DB Pension Admin

LifeWorksKansas City, Missouri, USA
Full-time
TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individ...Show moreLast updated: 4 days ago
Field Service Account Manager, Sales Representative

Field Service Account Manager, Sales Representative

JARBOKansas City, MO, US
Full-time
Full-time field role serving customers across the Kansas City metro.Manage assigned accounts, resolve service needs, coordinate product deliveries when needed, and expand the territory with new cus...Show moreLast updated: 30+ days ago
  • Promoted
Service Manager, HVAC & Plumbing (Relocation Offered!!)

Service Manager, HVAC & Plumbing (Relocation Offered!!)

Plumbing Systems Inc (PSI)Kansas City, MO, US
Full-time
Vail Valley and Summit County area.Role is based in Gypsum, CO - Relocation / Sign-On Bonus Offered with Experience!!!.Service Manager to lead our Service Department and technicians across multiple t...Show moreLast updated: 10 days ago
  • Promoted
Division Service Manager

Division Service Manager

Meyer LabKansas City, MO, United States
Full-time
Salary : Base Salary + annual bonus potential based on performance and growth of your team.Benefits : Competitive benefits package, 401(k) with company match, annual leadership retreats, promise of c...Show moreLast updated: 5 days ago
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Family Service Manager

Family Service Manager

Park Lawn Memorial Group, LLC.Independence, MO, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Why Work for Park Lawn Funeral Home?

Service

  • At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
  • Work with leading experts in the funeral and cemetery profession.

Benefits

  • Financial assistance programs encouraging employees through education and development in industry related subjects.
  • Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
  • Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
  • Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
  • Employee Discounts on services, merchandise, and property to help our team members in their time of need.
  • Culture

  • We value honesty, courage, integrity, ethical behavior and the development of personal growth.
  • We are rooted in the communities to provide a personal touch to every family we serve.
  • We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.
  • Summary / Objective

    This position will be responsible for supervising / training Family Service Counselors with establishing a professional relationship with the client families to ensure all needs are met and all options pertaining to interment verifications, blind checks and memorials exceeds the families’ expectations.

    Essential Functions

  • Performs duties in a professional and caring manner with personal appearance, honesty, integrity and ethical business acumen.
  • Provides tours and guides families to the cemetery lot location.
  • Builds relationships, ensures excellent service and develops potential referrals while attending services and visitations for client families; schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals.
  • Ensures compliance within state and industry regulations and in accordance with company policies and procedures by accurately completing required documents, insuring proper interment verification process and conducting random audits.
  • Maintains strict adherence to pricing structures, meeting required timelines by submitting all contracts, required documents and payments to the Business Office.
  • Reports to the Sales Manager all progress, completes and submits all required reports timely.
  • Follows up with Counselors that memorial renderings, processes and timelines are met.
  • Actively pursues the development of new prospects and community-based contacts by conducting presentations that highlight merchandise, services and the benefits of pre-need arranging at business locations, client family homes and public community events.
  • Sustains positive communication and cooperation with all funeral homes, departments and team members to ensure a service that exceeds the family expectations.
  • Consistently meets or exceeds company standards in revenue generation to maintain employment and benefits eligibility status.
  • Protects confidentiality of company and client family information, including but not limited to sales and marketing programs, materials, names and addresses of client families and any additional related information.
  • Participates in all required specific location and company training initiatives.
  • Conveys facts and information clearly in written or spoken communications in a timely manner to the Counselors i.e. charts, logs.
  • Supports the co-workers with coaching, training, mentoring, transparency, accountability and prioritization.
  • Ensures co-workers are aware of the Park Lawn Mission Statement, Handbook and Safety procedures.
  • Works productively with minimal supervision; achieve work objectives in a timely manner.
  • Responds positively and productively to new initiatives or changes in priorities.
  • Performs other duties as assigned.
  • Competencies

  • Communication Proficiency.
  • Teamwork Orientation.
  • Detail Orientation.
  • Customer Service Orientation.
  • Time Management.
  • Required Education, Experience, Certifications and Licensure

  • Bachelor’s degree or equivalent combination of education and experience strongly preferred.
  • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
  • Proven track record of success in outside sales production strongly preferred.
  • May require the possession (or ability to obtain) an insurance license as required by applicable state law.
  • Valid state issued driver’s license in good standing and acceptable driving record.
  • Additional Eligibility Qualifications

  • Able to read, write and speak English fluently. Bilingual is a plus.
  • Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements.
  • Demonstrated willingness to participate in growing market share through community involvement.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred
  • Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.
  • Maintains a positive attitude and working environment through organization and communication.
  • Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.
  • Supervisory Responsibility

    This position has direct supervisory responsibilities.

    Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The duties associated with this position are generally performed in an indoor and outdoor setting.
  • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and / or fumes.
  • Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.
  • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 25 pounds.
  • This position may also require reaching, pushing, and pulling.
  • This position may also be exposed to chemicals and / or blood borne pathogens. Exposure risk is considered : Low
  • Travel

  • This position may require up to 10 percent out of area and overnight travel.
  • Travel is primarily local occurring during the business day only.
  • Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.