Service representative Jobs in Birmingham, AL

A company is looking for a Service Center Representative to manage medical claims and assist providers remotely.Key ResponsibilitiesServe as the primary liaison with callers, addressing questions and issues related to the claims processEducate customers on documentation, time frames, payment information, and claim statusesEnter application information accurately into the claims management system and assign claims to appropriate handlersRequired QualificationsHigh School diploma or GED required; college courses preferredOne year of customer service and claims experience or equivalent education and experienceUnderstanding of office operations and claims processes is beneficialSpanish speaking is a plusMust be a US citizen and undergo a background credit check