You will be part of a company dedicated to making a meaningful impact in the lives of our Association members.We are equally committed to the growth and development of our people, placing a high va...Show moreLast updated: 30+ days ago
Technical Service Representative
Water Engineering Inc.Des Moines, IA, US
Full-time
Water Treatment Technical Service Representative.Field-Based / On the Road (with Warehouse Access).Monday–Friday, 40 hours per week (occasional weekends as needed).
Water Engineering is seekin...Show moreLast updated: 15 days ago
Promoted
Member Service Representative
Planet FitnessJohnston, IA, US
Full-time
Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
Promoted
Customer Service Representative
Acro Service CorpJohnston, IA, US
Full-time
Job Title : Customer Support Representative II - Customer Support.Duration : 24 Months (With possibility of extension).Location : Johnston, IA, 50131 (Onsite).
PRIMARY RESPONSIBILITIES & DUTIES : .Ta...Show moreLast updated: 30+ days ago
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 28 days ago
Customer Service Representative
Planet Fitness - PF Baseline FitnessUrbandale, IA, US
Full-time +1
Job Title : Customer Service Representative.Status : Full Time / Part Time / Non-Supervisor / Non-Exempt.Responsible for new member sales and creating a positive member experience by providing a superior l...Show moreLast updated: 30+ days ago
Customer Service Representative
U-HaulDes Moines, IA, United States
Full-time
U-Haul - [Customer Service Representative] As a Customer Service Rep at U-Haul, you'll : Interface with U-Haul customers to identify what they are looking for.
Educate customers on products and serv...Show moreLast updated: 15 days ago
Customer Service Representative
Family DollarUrbandale, IA, USA
Full-time
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show moreLast updated: 29 days ago
Promoted
Customer Service Representative
Modern AviationDes Moines, IA, United States
Full-time
Customer Service Representative - Full Time.Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector....Show moreLast updated: 30+ days ago
Customer Service Representative
ARK DistributingWest Des Moines, IA, US
Full-time
We’re seeking a pleasant, outgoing customer service representative that can help our customers with product questions quickly and efficiently.
By addressing customer problems and product diffi...Show moreLast updated: 30+ days ago
Customer Service Representative
TEKsystemsUrbandale, IA, United States
Full-time
TEKsystems is hiring customer service representatives to join our clients team ONSITE in Urbandale starting January 6th! •.
Handling inbound calls from providers checking eligibility and / or claim st...Show moreLast updated: 30+ days ago
Customer Service Representative
Mom's MealsDes Moines, IA, United States
Full-time
Customer Service Representative.Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode.
The Customer Service Representative...Show moreLast updated: 13 days ago
Promoted
Customer Service Representative
Iowa StaffingUrbandale, IA, US
Full-time
What can you expect : You will be part of a company dedicated to making a meaningful impact in the lives of our Association members.
We are equally committed to the growth and development of our peo...Show moreLast updated: 30+ days ago
Teller Service Representative
Veridian Credit UnionWest Des Moines, IA, US
Full-time
WANT TO BE A PART OF SOMETHING GREAT? VERIDIAN IS LOOKING FOR INDIVIDUALS TO JOIN OUR AWARD-WINNING TEAM.START YOUR JOURNEY AND APPLY TODAY.
Fluency in Spanish speaking welcome.Under general supervi...Show moreLast updated: 30+ days ago
Promoted
Customer Service Representative
Contractor In ChargeDes Moines, IA, US
Full-time
Customer Service Representative.Contractor In Charge is looking for an organized, efficient Customer Service Representative with an eye for detail and a high level of accuracy.The Customer Service ...Show moreLast updated: 29 days ago
Customer Service Representative
Composites OneGrimes, Iowa, USA
Full-time
Begin your Composites One Career Today!.As a Customer Service Representative you will provide excellent care for our customers by serving as their primary point of contact.You will respond to custo...Show moreLast updated: 26 days ago
Customer Service Representative
InfosysDes Moines, IA, United States
Full-time
In the role of Senior Process Associate you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents and third parties.You will utiliz...Show moreLast updated: 17 days ago
Customer Service Representative
Delta Dental of IowaJohnston, IA, United States
Full-time
Customer Service Representative.Northpark+Drive+Johnston+IA+USA+50131).If you have a background in customer service, a passion for service excellence, and a strong ability to handle multiple demand...Show moreLast updated: 17 days ago
You will be part of a company dedicated to making a meaningful impact in the lives of our Association members. We are equally committed to the growth and development of our people, placing a high value on collaboration, innovation, and teamwork, all while fostering an environment where we have fun and celebrate success together.
As a core component of our workplace culture, we are fully committed to volunteering and caring for our communities
You will be doing meaningful, challenging work, and can look forward to a career with opportunities to learn and grow
This is a customer service contact center position with structured scheduling
This will be an in-office position. Remote work is not available for this position
What is in it for you?
You will work in an exciting environment with a reputable company and receive full training and on the job support
You will work for a company that enjoys having fun with onsite gaming and fun activities
You will work for a company with modern office aesthetics with conversation pods, state-of-the-art technology, and cubicle designs to include options for standing desks.
You will work with an engaging and passionate leadership team that supports the development and success of their colleagues
We will count on you to :
Be a part of a team of colleagues that demonstrate a passion for providing excellent customer service, while maintaining efficiency on calls
Handle inbound telephone calls and document all interactions
Research customer inquiries and follow up with customers as needed via email or outbound phone calls
Respond formally to correspondence, either verbally or in writing, utilizing all reference material necessary to provide an informed response to the customer
Request additional / missing information from the customer via written or verbal communication
Ability to troubleshoot basic website errors or website navigation questions
Assist with renewals or policy questions
Ability and flexibility of working an 8-hour day, as well as any overtime needs
What you need :
HS diploma or equivalent
Computer proficiency (data entry, email, etc.)
Microsoft office (Outlook, Teams)
Basic computer troubleshooting skills
Time management and multitasking skills
Adaptability- flexible / adjusts to change
Strong oral and written communication skills
Willingness to receive coaching and feedback
What makes you stand out :
Bachelor’s degree
Excellent verbal and written communication
Understanding of insurance products
Previous call center experience
Reliable and committedAnswering Inbound Calls, Call Center Customer Service, Customer Service, Data Entry, Email Correspondence, Inbound Outbound Calls, Microsoft Excel, Microsoft Word, Order Entry, Schedule Appointments