Service representative Jobs in Portland, OR
- Promoted
Customer Service Representative
Integrity Staffing USATualatin, Oregon, United States- Promoted
Enterprise Service Representative
EveronBeaverton, OR, United States- Promoted
- New!
Customer Service Representative
Climate ControlTigard, OR, US- Promoted
Customer Service Representative
WAXIE Sanitary SupplyPortland, OR, US
Customer Service Representative
SERVPRO of Southwest PortlandPortland, OR, US
Customer Service Representative
Sea Mar Community Health CentersVancouver, WA, US- Promoted
Supply Chain Coordinator
InterDent Service CorporationPortland, OR, United States- Promoted
Customer Service Representative
VirtualVocationsPortland, Oregon, United States- Promoted
Customer Service Representative
Gentle DentalBeaverton, OR, US- Promoted
Customer Service Representative
LHH Recruitment SolutionsBeaverton, OR, US
Customer Service Representative
Oregon SpicePortland, OR, USA
Customer Service Representative
U-HaulPortland, Oregon
Customer Service Representative
D&F Plumbing, Heating and CoolingVancouver, WA, USACustomer Service Representative
Integrity Staffing USATualatin, Oregon, United States- Quick Apply
Job Opportunity : Customer Service Representative
A client of ours located in Tualatin is looking for a Customer Service Representative that can provide quality care and support to their vendors, property managers, and insurance agents.
About the Company : This company specializes in streamlining the property management and vendor credentialing process to help ease the challenges vendors face.
Permanent hire potential post-contract.
Responsibilities :
Responsible for collecting information and running background checks, COI tracking, W-9 verification, and TIN Checks.
Answer phone calls through contact center, assisting caller with their profile, subscription status, and any requirements they need to have in place.
Make outbound calls to customers who left voicemails.
Follow-up with customers about their expired subscriptions.
Follow-up with customers about their enrollment verifications via phone and emails.
Answer customer emails by solving their problems and responding in a helpful and courteous manner.
Respond to customer chats, answer their questions and help them solve problems.
Additional responsibilities as assigned.
Requirements :
1-2 years of experience working in Customer Service or a Call Center
Bilingual preferred – Fluent in English / Spanish
Basic computer knowledge and experience using Microsoft Word, Excel, and Outlook
Basic level of experience with email and chat technologies
Solutions oriented with strong and creative critical thinking skills
Able to troubleshoot, problem solve, make logical decisions, and set priorities
Able to work effectively under pressure
Ability to work in a fast-paced, metric-driven environment with the ability to multi-task
Strong written and verbal communication skills
Strong interpersonal skills including active listening, providing and receiving feedback, setting expectations, etc.
Schedule : Monday – Friday, 8 : 30am to 5 : 00pm
Pay : $19 to $21 / hour depending on experience
Benefits :
Medical Insurance including HSA Option
Dental Insurance
Vision Insurance
Free STD & LTD Insurance
Free Basic Life Insurance
Paid Time Off
7 paid holidays per year
401(K)
Maternity Leave
Employee Assistance Program Contact us at (503) 692-1300 or email [email protected] to connect with our seasoned professionals.