Service writer Jobs in Carmel, IN

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission : to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Job summary :

Real Chemistry is looking for a Senior Medical Writer to join our Rad Science team with the goal of producing creative and compelling scientific content and innovative digital experiences. This unique team includes dozens of scientists and artists specifically trained in illustration, animation, interactive media, and immersive experiences, turning complex scientific messages into simple, memorable stories through congress experience and scientific visualization.

As part of the Rad Science team (a part of Real Chemistry), Senior Medical Writers are responsible for supporting multiple accounts and therapeutic areas as a researcher and writer of medical / scientific content.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

What you’ll do :

Medical Research, Writing and Content Development

Independently researches and writes medical / scientific content for deliverables with appropriate oversight from Scientific Strategy leadership. Deliverables may include presentation decks, visual illustrations, scientific narratives / scripts for animations and interactive media, and engagements for scientific congress meetings

Performs literature searches with an ability to interpret and evaluate data and complex scientific concepts

Identifies appropriate evidence to support content development and key medical claims

Clear writing style and an ability to develop a compelling scientific story from complex information

Summarizes key communication points succinctly and accurately

Creates messaging based on scientific data to align with strategic needs

Develops an in-depth understanding of disease state(s), product(s), and market landscape(s) to inform content development

Articulates the scientific story to non-scientific colleagues in a clear and concise manner

Incorporates edits requested by internal team, clients, and / or thought leaders during the lifecycle of a project

Acquires familiarity with client requirements and brand guidelines and can proactively apply these guidelines when creating scientific content

Demonstrates familiarity with and supports submission process for a variety of deliverables

Has awareness of Medical, Legal, and Regulatory (MLR) guidelines and principles for submission

Ensures accuracy of scientific messages / content and confirms appropriate literature support

Correctly annotates and references scientific literature (in compliance with AMA guidelines)

Prepares relevant materials for client and MLR submission, including annotations, highlighted references, and reference packages

Partners with Scientific Strategy leadership to attend live MLR reviews and provide rationale and / or alternate content solutions as needed

Ability to interpret and implement MLR feedback

Provides support in development of presentation materials for new business and organic growth opportunities with oversight from Scientific Strategy leadership as needed

Team Partnership

Partners closely with Scientific Strategy team :

For supervision and guidance on projects to ensure appropriate levels of review for each project and incorporation of feedback

To understand brand strategy as well as client objectives and pull through into content

Collaborates with Creative department to brainstorm ideas and help translate scientific concepts / data into visual representations

Provides support and guidance as needed to maintain scientific accuracy of all deliverables

Works cross-functionally with Account Management and Project Management teams to understand project objectives, client requests, and ways of working to successfully deliver high-quality projects

May periodically support Account Management and Project Management teams (with guidance from Scientific Strategy leadership) during content presentations, client meetings, thought leader discussions, and / or MLR reviews to communicate science, provide rationale for content decisions, and / or troubleshoot requested changes

Serves as content expert for assigned account(s) by maintaining scientific understanding of therapeutic area(s) and proactively shares knowledge / guidance with the wider teams

Scientific Project Management

Regularly connects with Scientific Strategy leadership to manage workflow for assigned projects and meet associated deadlines

Effectively communicates with Scientific Strategy, Account Management, and Project Management team leads to ensure project timelines and client expectations are met, proactively flagging conflicts and potential impacts on timelines

Becomes part of the solution by collaborating with the Account Management and Project Management team leads, proposing alternative ideas and resolutions if challenges arise

Attends and participates in internal and client status meetings to ensure team alignment on all projects

May periodically provide input to Scientific Strategy leadership on the development of budgets and timelines for projects

This position is a perfect fit for you if :

Our Company values – and – really speak to you.

You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.

You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.

You are highly organized self-starter, able to work independently and under tight deadlines.

Experience & Requirements

An advanced degree in biomedical sciences : PharmD, PhD, or MD

1-3 years of previous medical writing experience in a medical communications agency or pharmaceutical company

Oncology experience strongly preferred

Solid understanding of the pharmaceutical industry, MLR guidelines, and FDA practices

Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

Familiarity with Adobe Acrobat is highly desirable

Familiarity with AMA guidelines is highly desirable

Desired Knowledge, Skills, and Behaviours

Strong scientific background and ability to research and understand complex scientific concepts, and summarize them succinctly and accurately

Clear writing style with meticulous attention to detail and an ability to adapt content for the target audience

Effectively manage multiple ongoing projects and ability to successfully multitask based on client needs

Problem solver and collaborator who takes initiative to provide insights to cross-functional teams

Ability to work and thrive in a collaborative, cross-functional team environment

Strong work ethic and is eager to learn from an experienced and strategically creative team

Maintains professional manner in a high-pressure, deadline-driven environment

Excellent written and verbal communication skills

Strong interpersonal skills and a team player

Ability to work remotely and remain motivated; a self-starter

Pay Range : $90,000.00-$100,000.00

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile .

Working with Real HART : Since the pandemic, we have adapted to how our people told us they want to work. We have in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us.For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1 : 1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be.Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive andequitable work environment where our employees feel empowered toleverage all they bring from their personal lived experience and professionalexpertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity / expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistryoperates. Should yourequire accommodations throughout the interview process please let your recruiter know.

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