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Service writer • carrollton tx
- Promoted
Service Writer - RideNow Lewisville
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RideNow PowersportsLewisville, TX, United States- Full-time
At RumbleOn , the country's leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, Read On!
RideNow Powersports Lewisville , a subsidiary of RumbleOn, is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer who loves the thrill of selling, this opportunity may be perfect for you!
Responsibilities
- Schedule appointments for repair, maintenance, recall work
- Greet customers, inspect their powersports vehicles, and answer questions
- Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order
- Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
- Advise customers on necessary / suggested services and cost
- Offer additional services and products, including special promotions
- Review Repair Orders in progress to ensure quality and timeliness
- Follow the status of a customer's powersports vehicle from service bay entry through the completion of work
- Communicate any changes in timeline, repairs, or cost to the customer
- Upon completion of work, review the work order with the customer
- Maintain current technical qualifications by completing all training programs assigned by the Service Manager
- Other duties as assigned
Requirements :
Benefits :
What RumbleOn / RideNow Powersports Offers You :
A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...