Service writer Jobs in Lewisville, TX

Job Description

Job Description

Join our team and be part of something truly transformational!

We are different.

Under the name of CareGard Warranty Services, Automotive Financial Group (AFG) was founded in 1994. Within the past 30 years AFG has become a leader in vehicle service contracts and protection products. Through partnerships with car dealerships, finance companies, and automotive manufacturers (OEM), CareGard has redefined the standards of service in the automotive industry. Driven by a profound mission to enhance the automotive landscape, CareGard has tirelessly worked towards nurturing talent and fostering a culture rooted in values of trust and reliability. Today, it stands as a titan among extended warranty providers, celebrated for its exceptional Google ratings and unwavering commitment to excellence.

Excellence is in our DNA.

At CareGard, we are always looking for the best talent on the planet.   Our people have an ownership mentality in everything we do.  We exude initiative, accountability, and an unyielding pursuit of excellence. Our culture is built on integrity, innovation, and passion. Together, these values create an atmosphere that allows us to surpass customer expectations and cultivate deep-seated relationships built on trust. As we chart our course through new and existing growth opportunities, we invite those who dare to dream, who are dedicated to becoming the finest versions of themselves, and who approach challenges with a visionary problem-solving mindset to grow with us.

Once in a Lifetime Opportunity.

We are growing every day and are searching for the ideal Technical Writer to join our incredible team. In many ways, we are looking for a needle in a haystack—a difference-maker. We seek someone who is passionate, reliable, and possesses exceptional communication skills. This individual should enjoy taking initiative and accountability for their contributions to the team and the organization's strategy.

The Technical Writer will have the opportunity to collaborate closely with engineers, product managers, and other team members to understand complex technical concepts and translate them into user-friendly guides, manuals, and online resources.

Lastly, we are looking for a person who is interested in being a part of something bigger than themselves.  Someone who is more interested in joining a family, not finding another job.

What’s next?

Are you the needle in the haystack we are looking for?  If so, reach out immediately so we can call off our extensive search.

Key Responsibilities :

• Write and update user manuals, software documentation, and technical specifications.
• Collaborate with development teams to gather information on new software features.
• Ensure all documentation is accurate, easy to understand, and tailored to the intended audience.
• Create and maintain help files, FAQs, and troubleshooting guides.
• Review and edit existing content for clarity and consistency.
• Help create internal documentation for development processes and best practices.

Qualifications :

Preferred Skills :

Benefits offered :

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