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Services Jobs in Manchester, NH

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Last updated: 19 hours ago
  • Promoted
Head of Client Services

Head of Client Services

Arcadia Financial GroupManchester, NH, US
Full-time
Reports To : Director of Operations.The Head of Client Service leads Arcadias Client Service Specialist (CSS) team and ensures every client receives seamless, accurate, and exceptional service after...Show moreLast updated: 30+ days ago
  • Promoted
Cashier (Player Services Representative)

Cashier (Player Services Representative)

Revo Casino and Social HouseManchester, NH, US
Full-time
Welcome to Revo Casino and Social House!.At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members.Our ...Show moreLast updated: 30+ days ago
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Sales Representative - Facility Services

Sales Representative - Facility Services

CintasManchester, NH, US
Full-time
Sales Representative - Facility Services.Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Facility Services Division.Responsibilities include...Show moreLast updated: 30+ days ago
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Representative, Guest Services

Representative, Guest Services

Simon Property GroupManchester, NH, US
Permanent
Customer Service / Information Source And Sales Agent.This position is responsible for serving as a customer service / information source and sales agent, providing miscellaneous service, as herein...Show moreLast updated: 30+ days ago
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Director Of Surgical Services

Director Of Surgical Services

Amaya Staffing Consultants LLCManchester, NH, US
Full-time
Sign-On Bonus & Relocation : .A well-established acute care medical center is seeking a Director of Surgical Services to oversee perioperative operations across multiple operating rooms, includin...Show moreLast updated: 30+ days ago
Member Services Representative

Member Services Representative

VirtualVocationsManchester, New Hampshire, United States
Full-time
A company is looking for a Member Services Representative to provide exceptional service to its members.Key Responsibilities Build and maintain professional relationships with members and colleag...Show moreLast updated: 30+ days ago
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Client Services Representative

Client Services Representative

National Veterinary AssociationMerrimack, NH, US
Full-time
Job Opportunity At Merrimack Veterinary Hospital.Hospital Name : Merrimack Veterinary Hospital.Show moreLast updated: 30+ days ago
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Professional Services Veterinarian

Professional Services Veterinarian

Zoetis, IncManchester, NH, United States
Full-time
TRAVEL : 40-60%, with occasional weekend work.Candidates must live in or be willing to relocate to the area near Northeast Massachusetts (north of Boston), Manchester, NH, Portsmouth, NH.Travel is r...Show moreLast updated: 30+ days ago
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Surgical Services

Surgical Services

The Judge GroupManchester, NH
Full-time
MUST HAVE NH LICENSE IN HAND TO SUBMIT, WILL NOT ACCEPT SUBS WITH NH LICENSE PENDING.REQUIRED SKILLS / CERTS / EXP : .Minimum Years of Experience : 1 year experience required.Traveler Experience : Unit...Show moreLast updated: 19 hours ago
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Nurse Director Surgical Services

Nurse Director Surgical Services

Midland-Marvel Recruiters, LLCManchester, NH, US
Full-time
Community hospital part of a system looking to bring on Nurse Director Surgical Services! Bonus Incentives! Full Relocation!. Ensures high quality, patient-centered care through oversight of the ove...Show moreLast updated: 30+ days ago
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Director Surgical Services

Director Surgical Services

Lancesoft INCManchester, NH, US
Full-time
The Director of Surgical Services ensures high quality, patient-centered care through oversight of the overall function and staffing of the . The Director fosters a culture of&nb...Show moreLast updated: 30+ days ago
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Registered Nurse Cardiovascular Services

Registered Nurse Cardiovascular Services

Parkland Medical CenterDerry, NH, United States
Full-time +1
Are you looking for a place to deliver excellent care patients deserve? At Parkland Medical Center we support our colleagues in their positions. Join our Team as a(an) Registered Nurse Cardiovascula...Show moreLast updated: 21 days ago
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Director of Licensure Services

Director of Licensure Services

Southern New Hampshire UniversityManchester, NH, United States
Full-time
Reporting to the AVP of Academic Quality and Accreditation, you will oversee and provide support to all licensure and certification programs at the University. You will coordinate across multiple pr...Show moreLast updated: 30+ days ago
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Director of Surgical Services

Director of Surgical Services

Cooperidge Consulting FirmManchester, NH, US
Full-time
Cooperidge Consulting Firm is seeking a.This leadership role oversees the surgical services department, ensuring high-quality, patient-centered care through strategic direction, operational managem...Show moreLast updated: 30+ days ago
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Guest Services Agent

Guest Services Agent

Royal Lahaina ResortManchester, NH, US
Full-time
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...Show moreLast updated: 30+ days ago
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Director Surgical Services

Director Surgical Services

New Hampshire StaffingManchester, NH, US
Full-time +1
Executives thrive with us! HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United...Show moreLast updated: 30+ days ago
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Resident Services Coordinator

Resident Services Coordinator

Blue Castle AgencyManchester, NH, US
Full-time
A mission-driven property management organization is seeking a compassionate and experienced.This full-time leadership position works in close collaboration with property management teams to foster...Show moreLast updated: 30+ days ago
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Cash Management Services Teller

Cash Management Services Teller

LoomisManchester, NH, US
Full-time
Cash Management Services Teller.Conduct deposit verification and / or change order preparation using specialized counting equipment and procedures. Separate currency, coin, and / or check deposits recei...Show moreLast updated: 24 days ago
  • Promoted
Director of Surgical Services

Director of Surgical Services

Texas Nursing ServicesManchester, NH, US
Full-time
We are seeking an experienced Director of Surgical Services to lead a surgical department within a 330-bed acute care hospital and Level III Trauma Center. This position oversees eight operating roo...Show moreLast updated: 30+ days ago
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Head of Client Services

Head of Client Services

Arcadia Financial GroupManchester, NH, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $70,000 - $80,000

Head of Client Service

Reports To : Director of Operations

Department : Operations

Position Overview

The Head of Client Service leads Arcadias Client Service Specialist (CSS) team and ensures every client receives seamless, accurate, and exceptional service after they become a client. This role combines hands-on operational oversight with people leadership building a high-performing team that executes with precision, communicates clearly, and embodies Arcadias Second to None client experience standard.

The Head of Client Service reports to the Director of Operations and collaborates closely with other department leaders to ensure Arcadias financial, tax, and legacy services function in harmony. This role is essential to the success of Arcadias family office model.

Key Responsibilities

Team Leadership & Development

  • Lead and develop the Client Service Specialist team, ensuring clarity of roles, consistent execution, and a culture of accountability.

Conduct regular one-on-ones, performance reviews, and team meetings to drive improvement and engagement.

Identify skill gaps and coordinate training with the Director of Operations.

Foster a positive, client-first culture grounded in responsiveness, accuracy, and collaboration.

Operational Oversight

  • Oversee all client service functions, including account maintenance, transfers, money movements, and documentation.
  • Ensure timely completion of tasks, adherence to SLAs, and reduction of errors across all service lines.

    Partner with the Director of Operations to refine workflows, implement process improvements, and support cross-departmental initiatives.

    Collaborate with the Client Technology Manager and the Data & Systems Analyst roles to ensure systems (CRM, Firelight, Wealthscape, Arcadia Portal) are used efficiently, accurately, and consistently across teams.

    Quality Control & Compliance

  • Partner with Compliance to ensure all client activities meet firm and regulatory standards.
  • Review task metrics weekly to identify trends, bottlenecks, and coaching opportunities.

    Serve as escalation point for complex service issues, ensuring prompt and professional resolution.

    Cross-Department Collaboration

  • Work closely with Financial Planning to ensure seamless client handoffs, accurate execution of advisor recommendations, and clear communication throughout the client journey.
  • Partner with the Director of Financial Planning through a recurring biweekly meeting to identify process improvements, clarify responsibilities, and resolve any handoff or task-related issues between Planning and Client Service.

    Contribute to firm-wide projects that enhance both client and team experience.

    Continuous Improvement

  • Champion process documentation, consistency, and accountability within the team.
  • Support the creation of SOPs, training materials, and knowledge-sharing across Operations.

    Participate in quarterly operations reviews to evaluate service performance and recommend enhancements.

    Minimum Qualifications

  • 35 years of experience in financial services, wealth management, or a related client operations role.
  • Proven leadership experience managing or mentoring a service or operations team.
  • Strong understanding of financial account types (IRAs, annuities, brokerage, etc.) and compliance standards.
  • Active Life, Accident & Health license and Series 63, 65, or 66 required (or ability to obtain within 6 months of hire).
  • Proficiency in CRM and operational systems; ability to learn new technology quickly.
  • Excellent communication, organization, and follow-through.
  • Key Competencies

  • Operational Leadership : Keeps the trains running clear processes, tight accountability, and dependable execution.
  • Client Advocacy : Balances efficiency with empathy, ensuring every client feels cared for and valued.

    Collaboration : Works seamlessly with Planning, Tax, Legacy, and Operations to deliver a unified Arcadia experience.

    Process Discipline : Loves structure, accuracy, and improvement. Builds systems that scale.

    Coaching & Development : Grows people as much as they grow the work.

    Success Looks Like

  • Projects completed on time and with high accuracy.
  • Fewer operational mistakes and improved accountability across teams.
  • A culture of data-informed decisions and financial discipline.
  • Measurable improvements in efficiency, communication, and client satisfaction.
  • Seamless integration and performance of the family office platform.
  • Comp / Benefits :

    We believe in taking care of the people who take care of our clients. Our benefits are designed to support yourwell-being, growth, and work-life balance, including :

  • 100% employer-paid health, dental, and vision insurance
  • Compensation structure : base salary $70,000 - $80,000
  • based on experience
  • Unlimited paid time off (PTO)and flexible scheduling
  • Short-term disability, long-term disability, and life insurance fully covered
  • 401(k) retirement plan with 4% company match
  • Professional development and continuing education opportunities
  • Collaborative, people-first culturethat values innovation and accountability
  • Engaging workplace perks, including team events, community-focused volunteer initiatives and more
  • Arcadia challenges you tofearlessly live every day like its Saturday.

    Anticipated start date : 1 / 5 / 2026