Small business consultant Jobs in Madison, WI

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

American Risk Management Network is seeking an Account Executive - Small Business to join our growing team in Madison, WI .

About American Risk Management Network, LLC

The American Risk Management Resources Network, LLC (ARMR) is a leading wholesale insurance brokerage firm specializing in environmental insurance placements. With our unmatched experience and expertise, we empower our agent and broker clients to offer high-quality insurance products and provide valuable guidance on managing environmental risks for their customers.

As nationally recognized experts in environmental insurance, ARMR's staff has authored the environmental insurance and risk management texts for the prestigious Chartered Property and Casualty Underwriter (CPCU) and Associate in Risk Management (ARM) professional designations. Additionally, our team contributed to the environmental and mold professional liability risk management course for the Independent Insurance Agents and Brokers Association of America.

Our expert witness and consulting practice, which serves clients such as the U.S. Army, the U.S. Department of Justice, and the U.S. Environmental Protection Agency, gives us a unique perspective on environmental risks and their management-one that is unparalleled in the insurance brokerage industry. We leverage this deep expertise to help our clients maximize the value of their insurance investments, designing tailored environmental insurance programs and securing the best underwriters to support them.

ARMR is actively seeking highly motivated individuals with prior insurance experience who are ready to thrive in our fast-paced environmental wholesale brokerage firm.

The Account Executive - Small Business is responsible for the retention and growth of our new small business unit (SBU). They will be responsible for managing and leading a team within the SBU to achieve their growth goals set by American Risk Management Resources (ARMR). The account executive will work closely with insurance agents across the country on book of business to provide high customer service satisfaction, sustain client retention, team support and technical expertise pertaining to environmental insurance. The Account Executive will maintain business relationships via multiple channels of communications and deliver services as a link between the carrier, client, agent and other organizations as necessary. This includes assisting in writing new business and retaining existing accounts that qualify as small business.

How You Will Contribute :

• Leading a team within the SBU to achieve their goals set by ARMR.
• Working with the insurance agents nationally to retain clients and to deliver service to meet client, or agent's specific needs including but not limited to : Explaining coverage purchased and / or advantages, and disadvantages of various policies to promote sale of insurance plans.
• Provide prompt, accurate, and friendly customer experience to clients. This includes responding to inquiries regarding insurance availability, eligibility, coverage, ARMR's competitive advantage, policy changes, claim support, and billing clarification.
• Providing support and leadership to the service team on the small business unit's book of business. Support includes working with your team to achieve yearly and monthly production goals.
• Record all activities in the management database system for record keeping purposes and to support the sales process.
• Establishes payment arrangements with clients for each new / renewal account according to Agency guidelines. Help collect premiums as required.
• Reviewing policies and quotes for accuracy and sending them to the insurance agent to sell.
• Manage the retention of existing and new business through spreadsheets, company database, email, telephone, voicemail, fax and hard copy documents.
• Support with other various ARMR staff duties when they are not available / or time is available. Tasks include but are not limited to data entry, marketing, data quality control etc.
• Able to work / be available remotely during nonscheduled hours to ensure retention of the book of business : responsibilities including forwarding business line and monitoring emails through company provided smartphone, answering client phone calls or urgent emails as needed.

Licenses and Certifications :

Skills & Experience to Be Successful :

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Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including :

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".