Social media assistant Jobs in Cleveland, OH

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The Social Worker (SW) is a member of the care treatment team including the PCP, other Medical Specialists, LCSW / BHS, and Case Managers. The incumbent in this role is responsible for providing psychosocial assessment, social case work and linkage to community resources for patients who have chronic, life threatening or altering diseases and disorders. He / She advocates for services and resources for the underprivileged and victims of abuse, neglect, or other difficult personal situations to help them maintain an optimum level of health. Social Workers will adhere to strict departmental goals / objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures as defined by industry standards and the enterprise.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

Needs identification and assessment :

Conducts timely and appropriate assessment and needs identification, prioritizing patients on the PCP's High Priority Patients (HPP) and Top 40 patient lists. Assesses the patients for psychosocial, financial, family issues, palliative care / end of life issues, home safety, etc. that contributed to hospitalization.

Dialogues with PCPs in order to support and advise concerning social needs and resources available.

Medicaid and other benefit eligibility assessment :

Conducts appropriate assessment of needs and financial benefit eligibility.

Assesses patients for Medicaid criteria and assists with application process as needed.

Assists patients to obtain community resources / services as appropriate, e.g. meals, medications, housing, daycare, DME, HHA. etc.

Resource coordination and intervention :

Serves as care coordinator, linking patients with internal and external resources, prioritizing patients on the PCP's HPP and Top 40 patient lists.

Facilitates connections to community resources as identified by the patient's SDoH Wellness Screening.

Works with patient, family, and case manager to facilitate applications for higher level of care.

Works to provide self-management support and ongoing phone contact with patients.

Maintains an accurate repository of social wellness tools for the care team's awareness and utilization.Communication.

Maintains communication with other healthcare team members by attending appropriate meetings (i.e. weekly Super Huddles and Transitional Care Team meeting.).

Provides consultation in an integrated health care environment regarding social determinants of health and community resources.

Timely and accurate documentation :

• Maintains timely, accurate, thorough and appropriate documentation / reports per company policies and procedures. Initial psychosocial assessments will be completed withing 48 hours. All follow up visits phone calls and collaborative contacts will be documented within 24 hours. Assures documentation meets billing guidelines.

Additional duties and responsibilities may include :

Works closely with the transitional care team to secure the appropriate level of care post hospital / SNF discharge. Further interventions may be conducted in the center, by phone call or patient's home.

Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS AND ABILITIES :

Keen business acuity and acumen

Full knowledge and understanding of general Social Worker functions, practices, processes, procedures and techniques

Knowledge of social services documentation procedures and standards

Knowledge of community health services and social services support agencies and networks

Knowledge of normative changes (e.g., sensory, cognitive, psychosocial) associated with aging for high-risk patients

Knowledge of advance care planning and palliative care, and related skill in addressing advance care planning

Ethical practice behavior consistent with ChenMed policies and professional standard

Skill in psychosocial interventions with challenged caregivers / family systems of high-risk patients

Appropriate utilization of community-based resources

Teamwork skills in care coordination with patients, family systems, staff, and external providers

Ability to work autonomously is required

Ability to monitor, assess and record patients' progress and adjust accordingly

Ability to communicate technical information to non-technical personnel, and with patients and / or their family systems

Strong interpersonal, communication and critical thinking skills and the ability to work effectively with a wide range of constituencies in a diverse community

Demonstrated ability to provide care effectively and sensitively to people from different cultural groups

Ability to create a collaborative relationship to maximize the patient's / family's ability to make informed decisions

Proficiency in written communication : documentation is clear, concise, accurate, provides meaningful communication and is consistent with company policy and regulatory requirements

Proficiency in technology, including the utilization of Electronic Medical Record platforms for care coordination

Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Ability and willingness to travel locally, regionally and nationwide up to 30% of the time

Spoken and written fluency in English

This job requires use and exercise of independent judgment

PAY RANGE :

$54,358 - $77,655 Salary

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE ()

Current Contingent Worker please see job aid HERE to apply

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