Social media manager Jobs in Des moines ia
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![Technology Transformation Excellence Manager / Senior Manager, Telecommunications, Media, and Tec[...]](https://cdn-dynamic.talent.com/ajax/img/get-logo.php?empcode=joblookup-us&empname=Accenture)
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Social Media Intern - On Campus
BIG NIL Inc.Des Moines, IA, United States Show moreLast updated: 10 days ago
- Promoted
Digital Media Coordinator
Strategic AmericaWest Des Moines, IA, US- Promoted
Social Media Manager
VirtualVocationsDes Moines, Iowa, United StatesDigital and Social Media Manager
Des Moines BuccaneersUrbandale, IA, United StatesREMOTE Social Media Coordinator
Erika4TravelIA, US- Promoted
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Social Services Assistant
Altoona Nursing & Rehab CenterAltoona, IA, USDigital and Social Media Manager
MediabistroUrbandale, Iowa, United StatesSocial Media & Communications Internship
Des Moines MenaceDes Moines, IA, United States- Promoted
Travel Social Work - Social Worker - $2,406 per week
Horizon HealthClive, IA, United Statesserp_jobs.job_card.currency_minsalary_currency_maxsalary_biweeklyly
Full-time +1
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Clinical Social Worker
ThriveworksGrimes, IA, United StatesSocial Media Sr. Specialist
MaximusDes Moines, US- Promoted
Social Worker
Ironside Human ResourcesDes Moines, Iowa, USA- Promoted
Director, Media
Two Rivers MarketingDes Moines, Iowa, US- Promoted
Technology Transformation Excellence Manager / Senior Manager, Telecommunications, Media, and Tec[...]
AccentureDes Moines, Iowa, USSocial Media Specialist
Epitec IncJohnston, IA30+ days ago
Job descriptionSocial Media Support : Monitor and respond to customer inquiries, issues, and concerns across designated Social Media channels (Facebook, Twitter / X, Instagram, YouTube, TikTok). Provide accurate and timely technical support, product information, and solutions to optimize customer satisfaction and retention. Review and approve outbound content for quality and accuracy. Document all interactions effectively using the company's support systems. Customer Support via Multiple Channels : Handle customer inquiries and issues through Social Media, email, and the company website. Address common customer questions related to product availability, compatibility, and specific product issues (Agriculture, Residential and Commercial Turf, Golf products). Provide support for parts and publications lookups, the John Deere Experience, and Loyalty Rewards programs. 0-1 years of experience in a related position is a plus High school diploma required Bachelor's degree in Agriculture, Business, Communications, Marketing or a similar discipline is a plus. Skills in interpersonal communications, negotiation, and conflict resolution. Effective written communication skills. Experience with customer service / support experience. High comfort level and experience with consumer software applications. Experience with multiple forms of Social Media (Facebook, Twitter / X, Instagram, YouTube, TikTok) Strong computer and troubleshooting skills.
JOB SUMMARY FOR Social Media Specialist :
- The Social Media Care team provides front-line technical support / information / solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Agents provide support via multiple channels (Social Media, email, and website) while effectively documenting each interaction. This position will have an emphasis on Social Media support and will be involved in monitoring designated Social Media channels, responding to support requests, and reviewing / approving outbound content for quality and accuracy.
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SKILL REQUIREMENTS FOR Social Media Specialist :