Social media manager Jobs in Frisco, TX

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Company Description

Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With millions of customers , thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth , ranked us in the Top 5% for Work Culture , and in the Top 10% for Diversity and Inclusion .

We're a member of the S&P 500 and FT Global 500 . Our common and preferred stocks trade on the New York Stock Exchange.

Job Description

As the nation’s leading provider of self-storage solutions, known for its iconic orange doors, commitment to customer service, and innovative approach to convenience, our brand is trusted and recognized everywhere. Presently, we seek a creative, strategic, and data-driven Manager of Social Media to develop and execute compelling social media strategies that grow brand loyalty, engagement, and awareness.

This leader will manage daily social content and engagement, oversee community management, and analyze performance to continually optimize our presence across all major platforms. The role collaborates cross-functionally with Marketing, Customer Service, and Investor / Public Relations.

Key Responsibilities

• Develop, schedule, and publish engaging, on-brand content across all key social media platforms (e.g., Facebook, Instagram, LinkedIn, Twitter / X, TikTok, YouTube).
• Monitor trends, conversations, and competitor activity to keep Public Storage relevant and responsive.
• Lead day-to-day community management, working with Customer Service to handle inquiries, reviews, and escalations timely and professionally.
• Track and analyze performance metrics, using insights to recommend and implement improvements in strategy, content, and campaigns.
• Collaborate with creative, digital, and external agency partners on high-impact social campaigns and activations.
• Identify and cultivate relationships with influencers, partners, and advocates to amplify brand presence and user-generated content.
• Ensure compliance with brand guidelines and social media best practices, including risk / crisis management and accessibility standards.
• Stay current on emerging channels and innovations in the social space, sharing learnings and recommendations with leadership.

Qualifications

Additional Information

Workplace

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

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We are united under one common goal – creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.

If you have questions about this posting, please contact support@lensa.com

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Marketing and Sales

Industries

IT Services and IT Consulting

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