Social media manager Jobs in Sunnyvale, CA

Senior Digital Account Manager

The Hoffman Agency is an integrated communications consultancy that solves business problems for tech companies, and while our heritage lies in earned media and PR, we increasingly execute "blended" campaigns that use content to tap into owned and paid media, as well as other digital modalities.

As a Digital Senior Account Manager, you'll lead all aspects of digital and social strategy, build strong client relationships, and ensure all work aligns with client objectives and is delivered at a high standard. You'll serve as a trusted client advisor, translate goals into actionable plans, manage day-to-day programs, manage junior team members, and ensure our digital work is strategic, creative, and measurable. In addition, you'll support new business by developing digital recommendations, contributing to proposals, and pitching ideas to clients and prospects.

Skills and Responsibilities :

• Lead and manage 3-6 digital and social client programs, mostly autonomously, ensuring flawless execution and strategic alignment with client goals.
• Develop strong relationships with clients through strategic council, providing recommendations, and setting expectations for program execution and results.
• Manage client communications and deliverables, leading calls, presenting updates, and proactively identifying opportunities to strengthen programs.
• Develop and oversee social media content strategies, manage communities, content calendars, and campaigns that drive engagement and measurable results.
• Ideate and create quality, error-free work on multiple social and digital channels.
• Proven ability to lead projects from planning to execution with precision and time management while maintaining high-quality outcomes.
• Measure success on all platforms, sharing actionable insights with your account teams and clients.
• Excellent communication and presentation skills, demonstrating an ability to be engaging and simplify complex concepts.
• Work with the PR teams to uncover opportunities to provide additional services to clients, expanding digital engagement.
• Manage direct report(s) while coaching and mentoring junior team members, providing feedback, actionable steps, and setting goals to support career advancement at Hoffman.
• Work effectively across teams and departments, fostering a culture of collaboration, creativity, and accountability.
• Support new business opportunities through developing campaign and social strategy, pitching ideas to clients, and providing creative input.
• Utilize our digital tech stack to work smarter and measure performance.
• Collaborate effectively with global digital colleagues across the U.S., Asia, and Europe to share learnings and drive innovation.
• Stay current on, promote and evangelize integrated digital best practices across the Agency including new channels and strategies that keep us ahead of the curve.
• Stay ahead of digital trends, bringing fresh ideas and emerging best practices to client and internal teams.
• Track the effectiveness of social media posts, campaigns and creative then recommend optimizations.

Functional Expertise :

Qualifications :

People-centered benefits :

We are a company that values diversity and inclusion. We also "care."

Come join us in pushing and periodically shoving the boundaries of communications.

This role's internal title will be Senior Digital Account Manager, with a competitive benefits package and salary range of $100,000$120,000, depending on experience and location. We will contact all shortlisted candidates.