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Public Benefits Specialist : Social Adjustment Specialist
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State of KansasMiami, Kansas, USPublic Benefits Specialist : Social Adjustment Specialist
Archdiocese of San AntonioCatholic CharitiesDescription Work Hours : 8 : 30 a.m. - 5 : 00 p.m.Workdays : Monday – FridayLocation : 202 W. French Place, San Antonio, TX, 78212 Mission : The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.
Summary :
Under the supervision of the Extended Care Services Director, the Public Benefits Specialist's primary responsibility is to ensure that clients across Refugee Resettlement Services programs have access to and receive assistance with applying for and enrolling in all applicable state and federal benefits, including but not limited to TANF, SNAP, Medicaid, CHIP, and SSI. The Specialist ensures all applications and services are provided in a planned, effective, and timely manner to eligible clients and follows up to keep clients and case managers informed about application statuses and benefit access. This position ensures that services meet the needs of the clients and contribute to their self-sufficiency. The Specialist's duties extend to other refugee support programs, providing a holistic approach to helping refugees access, apply for, and receive all benefits they may be eligible for through state and federal programs.
Position Responsibilities :
- Collaborate with clients and staff members across all refugee programs to coordinate appropriate service plans and address needs related to obtaining available public benefits for which clients may qualify.
- Provide direct case management services to clients, assisting them with applying for and securing public benefits.
- Report on activities, visits, and special client concerns to the Director / Manager and other staff during required meetings or as needed.
- Input and retrieve data from external online refugee databases and internal spreadsheets for data management, ensuring all client information and program goals are accurately tracked.
- Reviews and maintains accurate and up-to-date client files, including intake, assessments, filing and other required paperwork.
- Must be sensitive to the service population’s cultural and socioeconomic characteristics.
- Adhering to safety training and protocols on a daily basis and taking precautionary measure to ensure the safety and well-being of self, others.
- Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
- Adherence to the Code of Conduct and the Faith and Moral is mandatory.
- Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
- Must complete all training requirements in a timely manner.
- Other duties as assigned by the Program Director.
Competencies : Critical Thinking
Building Collaboration
Results Oriented
Teamwork
Integrity / Honesty
Requirements
Minimum Qualifications :
bachelor’s degree preferred but not required; or equivalent of 2 – 4 years’ experience in a social service field.
Minimum Knowledge and Skills :
Travel Requirements :
Travel requirements for the position includes 25% local and 0% overnight.
Disclaimer :
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.)
Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities