Social work Jobs in Hayward, CA

About the Position

Please Note : Review of applications will begin on January 7, 2026.

Under the limited direction of the Social Work Department Chair, this position independently coordinates and executes the full range of administrative and operational functions required to support a large and complex academic department serving 25–30 faculty and staff and several hundred undergraduate and graduate students. The incumbent is responsible for managing day-to-day departmental operations, interpreting and applying university policies and procedures, and ensuring continuity of services and workflow across all administrative areas.

This position requires the ability to proactively navigate and coordinate multiple university systems, including budgeting, procurement, accounting, HR, the Dean’s Office, the Registrar, and other academic and administrative units to support departmental programs and resolve operational issues. The incumbent develops, implements, and maintains office procedures, tracking systems, and administrative processes to ensure organizational effectiveness, compliance with university requirements, and adherence to external accreditation standards. The role requires independent judgment, the ability to evaluate and improve administrative practices, and effective communication with a wide range of internal and external stakeholders.

In addition, the position will provide lead work direction to a Staff ASC I employee upon their hire. This is primarily an in-person, Monday–Friday position on the Hayward campus; limited telework may be approved in alignment with university policy and departmental needs. Occasional evening or weekend work may be required to support departmental and university events.

Responsibilities

Operational Administration and Leadership

• Serve as the primary administrative point of contact for the department, independently assessing, prioritizing, and responding to email, in-person, and telephone inquiries. Use judgment to determine appropriate routing, resolution, or escalation of issues to ensure continuity of operations.
• Oversee the departmental office space assignment process in consultation with the Department Chair, including coordinating with Facilities, IT, and other campus partners to ensure workspaces are functional, compliant, and adequately equipped. Manage all key inventory, security protocols, and distribution processes in alignment with university procedures.
• Act as the department’s liaison to multiple University operational units (e.g., Facilities Management, Information Technology Services, Procurement), coordinating service requests, resolving problems, and ensuring timely completion of departmental needs.
• Independently schedule and coordinate meetings, events, and departmental activities, including arranging room reservations through 25Live or other systems, issuing calendar invitations, preparing materials, and coordinating catering and logistical support.
• Maintain, update, and safeguard confidential departmental records and files, ensuring compliance with university retention policies and accreditation requirements.
• Develop, update, and manage department websites and social media accounts, ensuring accurate, timely, and strategic messaging to students, faculty, staff, and external stakeholders.
• Create and disseminate communications, including flyers, newsletters, announcements, and digital content, to support departmental outreach, events, recruitment, alumni engagement, and community partnerships.
• Record, prepare, and maintain minutes for department meetings, including managing and organizing documents and archives in university-approved cloud storage systems.
• Develop, implement, and maintain office procedures and systems for tracking and managing departmental documents, workflow, and compliance requirements. Ensure departmental processes align with university and external accreditation standards.
• Independently manage procurement of office supplies and equipment, monitor inventory, and initiate orders in accordance with university policies and budget guidelines.
• Coordinate incoming and outgoing mail, packages, and deliveries, including arranging duplicating services and monitoring completion.
• Provide lead work direction to student assistants and staff (ASCI) upon hire, including assigning tasks, training on departmental procedures, monitoring performance for feedback to the appropriate administrator, and coordinating workflow to support office operations.
• Complete and remain current on all required university trainings (including Emergency Response) and disseminate applicable updates to faculty and staff to ensure departmental readiness and compliance.
• Provide cross-departmental administrative support as needed, ensuring consistent service delivery and operational coverage during peak periods or staff absences.
• Assist with planning, coordination, and execution of departmental and University-wide events, such as New Student Orientation, Capstone Poster Session, Practicum Fair, Practicum Instructor Orientation, Honors Convocation, and Commencement.

Enrollment Services and Student Recruitment Support

Course Scheduling and Registration Management

Faculty Contracts and Appointments Coordination

Financials, Procurement, and Logistics Coordination

Minimum Qualifications

Required Qualifications

Preferred Skills and Knowledge

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to : criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and / or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.