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Social work Jobs in Plano, TX

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Social work • plano tx

Last updated: 4 days ago
Social Care Agent

Social Care Agent

Pizza HutPlano, TX, United States
Full-time
We're seeking a passionate and customer-centric individual to join our team as a Social Care Agent.In this role, you'll be the voice of Pizza Hut, managing and processing customer inquiries and bra...Show moreLast updated: 27 days ago
Organic Social Media Specialist

Organic Social Media Specialist

Thomson ReutersFrisco, TX, United States
Full-time
Establish content strategy based on customer personas and journeys.This position is responsible for the strategic monitoring, analysis, and reporting of social media conversations to generate actio...Show moreLast updated: 9 days ago
Licensed Social Worker

Licensed Social Worker

Advanced Healthcare & Rehabilitation Center of GarlandGarland, Texas
Full-time
Quick Apply
Advanced Healthcare & Rehabilitation Center of Garland.By being part of our team, you will have the opportunity to work in a dynamic and caring clinical environment. Where we are proud of the di...Show moreLast updated: 30+ days ago
Licensed Clinical Social Worker

Licensed Clinical Social Worker

Deer OaksPlano, Texas, USA
Full-time +1
Licensed Clinical Social Worker (LCSW).Deer Oaks Behavioral Health Long-Term Care Clinical Services.Join a mission-driven behavioral health organization that has been a trusted partner to Long-Ter...Show moreLast updated: 5 days ago
  • Promoted
Sr. Social Media Manager

Sr. Social Media Manager

Cavco Industries, Inc.Plano, TX, US
Full-time
About Cavco Industries : Our goal at Cavco Industries is to help make exceptional housing more affordable for more people nationwide. Cavco is a leading designer and builder of manufactured homes, mo...Show moreLast updated: 15 days ago
Social Worker

Social Worker

Guideline HealthcareFrisco, TX
Full-time
Therapy focused model with zero administrative work.Perform your work anywhere that has a reliable internet connection.Licensed Therapist Compensation. Up to $81,900 • at 35 hrs per week.Receive Free...Show moreLast updated: 30+ days ago
  • Promoted
Global Social Media Coordinator

Global Social Media Coordinator

The Sunrider CorporationPlano, TX, US
Full-time
The Global Social Media Coordinator plays a vital role in supporting the execution and organization of Sunrider’s global social media initiatives. This position assists in creating, scheduling...Show moreLast updated: 10 days ago
Social Media Specialist

Social Media Specialist

InogenPlano, TX, United States
Full-time
We are targeting an early February start date for this role.We’re looking for a creative, detail-oriented.Inogen’s brand presence, engage our community of patients and healthcare professionals, and...Show moreLast updated: 6 days ago
  • Promoted
Social Media Team

Social Media Team

AXL AdvancedWylie, TX, US
Full-time
We are hiring for our social media team (Media Coordinator, Content Creators, Photographers, Videographers, Editors, and More)!. These are onsite jobs, no remote work (You must relocate and / or live ...Show moreLast updated: 30+ days ago
  • Promoted
Licensed Clinical Social Worker

Licensed Clinical Social Worker

HeadwayPlano, TX, US
Full-time
Licensed Clinical Social Worker (LCSW).Wage : Between $95-$122 an hour.Licensed Clinical Social Worker — Are you ready to launch or expand your private practice?. Headway is here to help you start ac...Show moreLast updated: 30+ days ago
  • Promoted
Licensed Medical Social Worker - LMSW

Licensed Medical Social Worker - LMSW

Jet HealthGarland, TX, US
Full-time
Klarus Home Health / Jet Health,.Licensed Clinical Social Worker.Granbury, TX and surrounding areas.Position could see 3-4 visits per month. The successful candidate will provide coordinated care in...Show moreLast updated: 10 days ago
Social Work - NE Clinical Social Worker MSW; Evening, Nights, Weekends

Social Work - NE Clinical Social Worker MSW; Evening, Nights, Weekends

Children's HealthPlano, TX, US
Part-time
Job Title & Specialty Area : Clinical Social Worker / PRN (As needed).Location : Children's Health- Plano, TX.Shift : Weekdays and Weekends, evenings and overnights. being flexible and able to fill las...Show moreLast updated: 16 days ago
Social Care Agent

Social Care Agent

Yum!Plano, TX, United States
Full-time
We're seeking a passionate and customer-centric individual to join our team as a Social Care Agent.In this role, you'll be the voice of Pizza Hut, managing and processing customer inquiries and bra...Show moreLast updated: 4 days ago
Student Office / Social Media Assistant - Federal Work Study

Student Office / Social Media Assistant - Federal Work Study

University of North GeorgiaBlue Ridge Campus
Full-time
The University of North Georgia is currently accepting applications for a federal work study student in the Student Affairs department on the Blue Ridge campus. Student will assist Melanie Cantrell ...Show moreLast updated: 30+ days ago
  • Promoted
Social Media Intern

Social Media Intern

TradeJobsWorkforce75024 Plano, TX, US
Full-time
Social Media Intern Job Duties : Manages the company's social media accounts and posts content.Moni...Show moreLast updated: 30+ days ago
  • Promoted
Social Care Agent

Social Care Agent

Yum BrandsPlano, TX, US
Full-time
We're seeking a passionate and customer-centric individual to join our team as a Social Care Agent.In this role, you'll be the voice of Pizza Hut, managing and processing customer inquiries and bra...Show moreLast updated: 24 days ago
  • Promoted
Social Media

Social Media

TradeJobsWorkForce75243 Dallas, TX, US
Full-time
Social Media Job Duties : Develop, implement and manage our social media strategy Define ...Show moreLast updated: 30+ days ago
Social Creative Production Manager

Social Creative Production Manager

FossilRichardson, TX, United States
Full-time
We're committed to long-term value creation, driven by technology and our core values : .If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.We are seeking...Show moreLast updated: 8 days ago
People also ask
Social Care Agent

Social Care Agent

Pizza HutPlano, TX, United States
27 days ago
Job type
  • Full-time
Job description

Job Description

We're seeking a passionate and customer-centric individual to join our team as a Social Care Agent. In this role, you'll be the voice of Pizza Hut, managing and processing customer inquiries and brand-related comments on our social media platforms. Your primary goal is to provide timely and effective resolutions, ensuring a positive brand experience. You'll also collaborate with internal teams to escalate and resolve sensitive customer issues, contributing to our overall brand love and customer satisfaction.

Responsibilities

  • Manage and respond to customer inquiries and brand-related comments on social media platforms within designated response times.
  • Escalate and triage sensitive customer issues to the appropriate internal Pizza Hut teams and stakeholders.
  • Collaborate with team members and the team lead on challenging or sensitive cases to determine the best approach.
  • Report on community trends and insights, providing valuable feedback to the customer care program and team.
  • Participate in operational and technical platform trainings as needed to stay updated with tools and best practices.
  • Conduct end-of-shift knowledge transfers, ensuring seamless handovers and awareness of ongoing cases.
  • Quickly address and escalate customer issues, maintaining a high level of responsiveness.
  • Execute Surprise and Delight initiatives, identifying and engaging genuine brand advocates with personalized gifts.
  • Maintain a high level of productivity when working remotely and in-office, as per the hybrid work model.

Qualifications

Required Qualifications :

  • 1+ years of customer care experience, either in-person, via phone, or online channels
  • Passionate about helping people : you are personable, sincere, humble, and want to solve the issues at hand
  • A team player : if someone needs help, you are the first one on the scene. You're more than willing to lend a hand and share your know-how
  • Flexible : Ability to adapt quickly to a changing environment
  • Discerning, practical, and insightful : able to work quickly to ensure we are keeping up with the social traffic as it occurs
  • Juggling skills...juggling tasks, that is. You can manage a large queue of tasks for action and recognize priority issues as well, and escalate with effective communication
  • Excellent organizational skills and attention to detail
  • Grammar Superhero, battling misuse of their, there, and they're everywhere you turn
  • Proven ability to deal with problems and solve them effectively with positivity
  • Ability to maintain accuracy, consistency, and quality in a fast-paced, multi-tasking environment
  • Hybrid : Expected in office as needed (about three times per week) and possesses a high level of productivity when working remotely and in-office
  • Working a mix of morning, afternoon, and night shifts, including weekends and some holidays - 40 hours / 5 days a week
  • Preferred Qualifications :

  • Bachelor's degree preferred, not required
  • Experience with the Microsoft Suite and the ability to quickly learn and adopt new tools
  • High level of comfort in web-based applications, social media platforms, and navigation between tools (Google, Facebook, Instagram, TikTok, and Twitter (X))
  • Salary Range : $20 to $22 per hour + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.