Software architect Jobs in Lafayette, LA
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Software architect • lafayette la
Last updated: 5 days ago
Title : Software Support Engineer.Fully Remote | Location / Supporting : .Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy, individuals re...Show moreLast updated: 25 days ago
A company is looking for a Software Architect to design and implement automation and AI solutions that enhance business processes.
Key Responsibilities Collaborate with Product Managers to transla...Show moreLast updated: 15 days ago
Join CGI Federal's Federal Solutions Group as a Senior AI Software Architect.Are you a visionary in the field of Artificial Intelligence with a passion for transforming large and complex enterprise...Show moreLast updated: 30+ days ago
A prominent educational institution in Lafayette, Louisiana, is seeking an Assistant Professor of Architecture and Design in Interior Design.
This full-time, tenure-track role includes developing an...Show moreLast updated: 30+ days ago
At Speechify, our mission is to ensure.Speechify’s text-to-speech products—including apps on iOS, Android, macOS, Chrome, and web—to listen to PDFs, books, docs, and web content faster, smarter, an...Show moreLast updated: 6 days ago
Location : • • Remote • •(must have access to a physical Mac) • • • •Fluent Language Skills Required : • • English • •Why This Role Exists • • Mercor is supporting a high-priority data collection initiative aim...Show moreLast updated: 5 days ago
Software Support Engineer
Insurance Office of AmericaLafayette, LA, USFull-time
- Promoted
Software Architect
VirtualVocationsLafayette, Louisiana, United StatesFull-time
AI Software Architect / Developer
CGILafayetteFull-time
Tenure-Track Interior Design Architect & Studio Educator
University of Louisiana at LafayetteLafayette, LA, United StatesFull-time
Software Engineer, macOS Core Product - Lafayette, USA
SpeechifyLafayette, Louisiana, United StatesFull-time
Remote Software Expert (Creative Software) - AI Trainer ($0-$100 per hour)
MercorLafayette, Louisiana, USRemote
Full-time
The average salary range is between $ 239,520 and $ 244,260 year , with the average salary hovering around $ 240,760 year .
- software architect (from $ 239,520 to $ 244,260 year)
- intake coordinator (from $ 29,738 to $ 200,000 year)
- machine learning engineer (from $ 142,910 to $ 200,000 year)
- pediatric dentist (from $ 45,760 to $ 200,000 year)
- business development manager (from $ 72,500 to $ 195,000 year)
- engineering director (from $ 39,000 to $ 193,670 year)
- director of engineering (from $ 39,000 to $ 193,250 year)
- telecom engineer (from $ 155,525 to $ 185,150 year)
- telecommunications engineer (from $ 155,525 to $ 185,150 year)
- aerospace engineer (from $ 123,760 to $ 179,000 year)
- Springfield, IL (from $ 110,000 to $ 245,700 year)
- Lafayette, LA (from $ 239,520 to $ 244,260 year)
- Hayward, CA (from $ 203,600 to $ 243,540 year)
- Ventura, CA (from $ 137,500 to $ 241,500 year)
- Fremont, CA (from $ 170,000 to $ 240,760 year)
- Salem, OR (from $ 146,250 to $ 238,667 year)
- Omaha, NE (from $ 120,000 to $ 234,900 year)
- Lowell, MA (from $ 125,000 to $ 234,000 year)
- Sterling Heights, MI (from $ 147,500 to $ 233,434 year)
- Santa Clara, CA (from $ 167,558 to $ 231,450 year)
The average salary range is between $ 129,937 and $ 196,766 year , with the average salary hovering around $ 150,930 year .
Software Support Engineer
Insurance Office of AmericaLafayette, LA, US25 days ago
Job type
- Full-time
Job description3+ years of experience supporting enterprise applications such as Salesforce, Workday, ServiceNow, DataDog or comparable 3+ years of experience supporting cloud-based applications, SQL, and JavaScript Bachelor’s Degree in a technical field or higher Demonstrated experience with relational databases ITIL Foundations Certification Strong analytical, problem-solving, and decision-making skills Excellent multi-tasking, organizational, and prioritization skills Outstanding verbal and written communication skills Ability to perform large work volumes with high degrees of accuracy and attention to detail Experience working in a remote environment Ability to perform large work volumes with high degrees of accuracy and attention to detail Ability to translate complex technical workflows into plain language for non-technical insurance stakeholders. Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work / family life balance Community service commitment Supportive teammates and a rewarding work environment 30-Minute Phone Screen, Online Assessments, and Interview(s)
Description
Job Description :
Title : Software Support Engineer
Fully Remote | Location / Supporting : City, State | Experience : insert required / preferred experience
Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit : ioausa.com / locations
About the Role : Under the direction of the AVP of IT Applications and Development, the ideal candidate understands the technical architecture of enterprise scale systems and has the curiosity to troubleshoot the unique behaviors of AI-integrated workflows. The Software Support Engineer aids, advises, and provides solutions in support of enterprise application adoption, incident resolution, and problem resolution. The Engineer will research best practices, investigate problems, identify root causes, and collaboratively engineer solutions. The Software Support Engineer works in conjunction with Software Development staff, Technical Support staff, IT vendors, and end users to develop quick, effective solutions.
Key Responsibilities :
- Tier 2 / 3 Technical Support : Diagnose and resolve complex technical issues related to our enterprise software suite. Participates in on-call rotation.
- Incident Management : Lead the technical response for critical production issues, coordinating between customer success teams and core engineering to minimize downtime for carriers and agents.
- Knowledge Engineering : Document common technical hurdles and create troubleshooting playbooks specifically for the "black box" elements of AI tools (e.g., why a specific claim was flagged for manual review).
- Cross-Functional Collaboration : Act as the technical "voice of the customer," providing feedback to the Product and engineering teams on recurring bugs or integration friction points within the ecosystem.
- Manage Software Requests : Handle, research, and resolve software-related requests for assistance (incidents, problems).
- Perform Triage Functions : Troubleshoot software and identify root causes of software problems.
- Analyze Software Errors : Analyze software-related errors, alerts, issues, and propose solutions.
- Configure Applications : Configure application workflows, monitors, alerts, reports, and SQL queries.
- Administer Applications : Administer and configure enterprise applications.
- Test Solutions : Test (verify) solutions using manual and automated testing tools before implementation.
- Provide Technical Support : Perform technical support functions related to all IOA software systems.
- Document Activities : Document software support activities thoroughly, accurately, and in a timely manner.
- Make Quick Decisions : Make decisions quickly, sometimes with limited information.
- Review Work Logs : Periodically review work logs and customer feedback with supervisors and other analysts to identify and act on opportunities for improvement.
- Complete Projects : Independently complete small to medium projects.
- Policy Compliance : Stay updated on company policies and procedures.
- Continuous Improvement : Seek and adopt best practices to improve individual and team performance.
- Champion IOA Values : Demonstrate integrity and leadership.
Ideal Candidate Qualifications :
What We Offer :
What to Expect (Application Process) :
Salary Range
The expected pay range for this position is $60,000 to $101,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Summary
We are seeking a Software Support Engineer who thrives at the intersection of complex enterprise software, emerging technologies, and end-user engagement. In this role, you won't just be closing tickets; you will be a key team member and technical subject matter expert for I.O.A.’s enterprise platforms, ensuring systems perform reliably and end users are equipped with tools needed for the job.Under the direction of the AVP of IT Applications and Development, the ideal candidate understands the technical architecture of enterprise scale systems and has the curiosity to troubleshoot the unique behaviors of AI-integrated workflows. The Software Support Engineer aids, advises, and provides solutions in support of enterprise application adoption, incident resolution, and problem resolution. The Engineer will research best practices, investigate problems, identify root causes, and collaboratively engineer solutions. The Software Support Engineer works in conjunction with Software Development staff, Technical Support staff, IT vendors, and end users to develop quick, effective solutions.