Software Jobs in Tuscaloosa, AL
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Software • tuscaloosa al
Last updated: 14 hours ago
Title : Software Support Engineer.Fully Remote | Location / Supporting : .Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy, individuals re...Show moreLast updated: 4 days ago
The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...Show moreLast updated: 14 hours ago
Join Amazon's engineering team and help us build innovative solutions to complex problems.As a Software Development Engineer, you will design, develop, and test software applications and services.W...Show moreLast updated: 30+ days ago
Location : • • N / A • •Type • • : Full-time or Part-time Contract Work • •Fluent Language Skills Required : • • English • •Why This Role Exists • • Mercor partners with leading AI teams to improve the quality, use...Show moreLast updated: 10 days ago
Military Veterans are highly encouraged to apply!.Essential Duties and Responsibilities.Consult with project team and functional units on the design of important projects or services.Consult with u...Show moreLast updated: 30+ days ago
This is an hourly-paid, fully remote contractor role where you will review AI-generated responses and / or generate C# / .
NET engineering content, evaluating reasoning quality and step-by-step problem-...Show moreLast updated: 4 days ago
Software Support Engineer
Insurance Office of AmericaTuscaloosa, AL, USFull-time
- Promoted
- New!
Software Engineer, Platform - Tuscaloosa, USA
SpeechifyTuscaloosa, AL, USFull-time
- Promoted
Software Development Engineer
AmazonNorthport, AL, USAFull-time
Remote Software Engineering & Systems Design Expert - AI Trainer ($45-$80 per hour)
MercorTuscaloosa, Alabama, USRemote
Full-time +1
- Promoted
Software Developer
SsgTuscaloosa, Alabama, United StatesFull-time
Remote C# Software Engineer - AI Trainer
SuperAnnotateTuscaloosa, Alabama, USRemote
Full-time
- health psychologist (from $ 116,132 to $ 200,000 year)
- cloud engineer (from $ 109,908 to $ 175,000 year)
- travel registered nurse (from $ 93,119 to $ 169,083 year)
- journeyman electrician (from $ 50,700 to $ 167,700 year)
- devops engineer (from $ 116,250 to $ 159,417 year)
- nurse practitioner (from $ 83,610 to $ 156,000 year)
- travel nursing (from $ 126,308 to $ 151,632 year)
- senior engineer (from $ 63,375 to $ 143,877 year)
- cyber security (from $ 117,500 to $ 141,782 year)
- senior (from $ 47,353 to $ 137,500 year)
- Seattle, WA (from $ 122,449 to $ 195,814 year)
- San Francisco, CA (from $ 109,673 to $ 186,274 year)
- Boston, MA (from $ 116,533 to $ 185,177 year)
- San Jose, CA (from $ 106,751 to $ 185,000 year)
- San Diego, CA (from $ 105,198 to $ 184,918 year)
- Manchester, NH (from $ 110,000 to $ 183,650 year)
- New York, NY (from $ 95,299 to $ 179,300 year)
- Cambridge, MA (from $ 104,402 to $ 179,200 year)
- Austin, TX (from $ 107,457 to $ 175,932 year)
- Los Angeles, CA (from $ 100,000 to $ 175,001 year)
The average salary range is between $ 93,786 and $ 165,000 year , with the average salary hovering around $ 119,988 year .
Software Support Engineer
Insurance Office of AmericaTuscaloosa, AL, US4 days ago
Job type
- Full-time
Job description3+ years of experience supporting enterprise applications such as Salesforce, Workday, ServiceNow, DataDog or comparable 3+ years of experience supporting cloud-based applications, SQL, and JavaScript Bachelor’s Degree in a technical field or higher Demonstrated experience with relational databases ITIL Foundations Certification Strong analytical, problem-solving, and decision-making skills Excellent multi-tasking, organizational, and prioritization skills Outstanding verbal and written communication skills Ability to perform large work volumes with high degrees of accuracy and attention to detail Experience working in a remote environment Ability to perform large work volumes with high degrees of accuracy and attention to detail Ability to translate complex technical workflows into plain language for non-technical insurance stakeholders. Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work / family life balance Community service commitment Supportive teammates and a rewarding work environment 30-Minute Phone Screen, Online Assessments, and Interview(s)
Description
Job Description :
Title : Software Support Engineer
Fully Remote | Location / Supporting : City, State | Experience : insert required / preferred experience
Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit : ioausa.com / locations
About the Role : Under the direction of the AVP of IT Applications and Development, the ideal candidate understands the technical architecture of enterprise scale systems and has the curiosity to troubleshoot the unique behaviors of AI-integrated workflows. The Software Support Engineer aids, advises, and provides solutions in support of enterprise application adoption, incident resolution, and problem resolution. The Engineer will research best practices, investigate problems, identify root causes, and collaboratively engineer solutions. The Software Support Engineer works in conjunction with Software Development staff, Technical Support staff, IT vendors, and end users to develop quick, effective solutions.
Key Responsibilities :
- Tier 2 / 3 Technical Support : Diagnose and resolve complex technical issues related to our enterprise software suite. Participates in on-call rotation.
- Incident Management : Lead the technical response for critical production issues, coordinating between customer success teams and core engineering to minimize downtime for carriers and agents.
- Knowledge Engineering : Document common technical hurdles and create troubleshooting playbooks specifically for the "black box" elements of AI tools (e.g., why a specific claim was flagged for manual review).
- Cross-Functional Collaboration : Act as the technical "voice of the customer," providing feedback to the Product and engineering teams on recurring bugs or integration friction points within the ecosystem.
- Manage Software Requests : Handle, research, and resolve software-related requests for assistance (incidents, problems).
- Perform Triage Functions : Troubleshoot software and identify root causes of software problems.
- Analyze Software Errors : Analyze software-related errors, alerts, issues, and propose solutions.
- Configure Applications : Configure application workflows, monitors, alerts, reports, and SQL queries.
- Administer Applications : Administer and configure enterprise applications.
- Test Solutions : Test (verify) solutions using manual and automated testing tools before implementation.
- Provide Technical Support : Perform technical support functions related to all IOA software systems.
- Document Activities : Document software support activities thoroughly, accurately, and in a timely manner.
- Make Quick Decisions : Make decisions quickly, sometimes with limited information.
- Review Work Logs : Periodically review work logs and customer feedback with supervisors and other analysts to identify and act on opportunities for improvement.
- Complete Projects : Independently complete small to medium projects.
- Policy Compliance : Stay updated on company policies and procedures.
- Continuous Improvement : Seek and adopt best practices to improve individual and team performance.
- Champion IOA Values : Demonstrate integrity and leadership.
Ideal Candidate Qualifications :
What We Offer :
What to Expect (Application Process) :
Salary Range
The expected pay range for this position is $60,000 to $101,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Summary
We are seeking a Software Support Engineer who thrives at the intersection of complex enterprise software, emerging technologies, and end-user engagement. In this role, you won't just be closing tickets; you will be a key team member and technical subject matter expert for I.O.A.’s enterprise platforms, ensuring systems perform reliably and end users are equipped with tools needed for the job.Under the direction of the AVP of IT Applications and Development, the ideal candidate understands the technical architecture of enterprise scale systems and has the curiosity to troubleshoot the unique behaviors of AI-integrated workflows. The Software Support Engineer aids, advises, and provides solutions in support of enterprise application adoption, incident resolution, and problem resolution. The Engineer will research best practices, investigate problems, identify root causes, and collaboratively engineer solutions. The Software Support Engineer works in conjunction with Software Development staff, Technical Support staff, IT vendors, and end users to develop quick, effective solutions.