Solutions consultant Jobs in Detroit, MI

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Risk Solutions / Loss Control group is looking for a Senior Risk Solutions Consultant to join our growing team in our Metro Detroit territory. Position is eligible for a fully remote arrangement with local travel. This is a full-time, exempt role.

POSITION OVERVIEW :

Conducts high level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.

IN THIS ROLE, YOU WILL :

• Conduct field surveys on prospect and existing policyholders and writes reports for underwriting.
• Creates and delivers loss analysis.
• Develop and deliver meaningful service solutions.
• Create and follow up on essential recommendations.
• Develop effective relationships with underwriting and agency partners that drives continual collaboration.
• Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls.
• Takes initiative to enhance risk solutions / industry knowledge through participation in educational programs and training sessions.
• Communicates ideas or positions in a persuasive manner that build support, agreement, and commitment.
• Coach / mentor newer in career staff as appropriate.

KEY MEASURERS OF SUCCESS :

Quality of work product - both survey and service

Productivity

Timeliness

Partnership with underwriting and agency partners

Innovative ideas and implementation for quality and efficiency gains

Ability to demonstrate improvements in loss ratio, loss frequency, and loss severity, on assigned service accounts

WHAT YOU NEED TO APPLY :

PHYSICAL DEMANDS AND WORK ENVIRONMENT :

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT :

It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.

BENEFITS :

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include :

EEO statement :

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex / gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at : [email protected] and include the link of the job posting in which you are interested.

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