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Solutions engineer Jobs in Fayetteville, NC

Last updated: 16 hours ago
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PRODUCT SOLUTIONS EXPERT

PRODUCT SOLUTIONS EXPERT

Teleperformance-Turbo TaxNC, United States
Full-time
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences...Show moreLast updated: 16 hours ago
Security Solutions Architect - Southeast

Security Solutions Architect - Southeast

QualysNorth Carolina
Full-time
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.Qualys Security Solutions Architect - Enterprise Post-Sales –Southeast.Collabora...Show moreLast updated: 30+ days ago
Director Business Development - Cryptographic Solutions (CS)

Director Business Development - Cryptographic Solutions (CS)

Sierra Nevada CorporationRemote NC, NC_NCR
$169,182.14–$232,625.44 yearly
Remote
Full-time
Sierra Nevada is a leader in providing secure communications and key management systems to the Department of Defense (DOD) worldwide. SNC has manufactured and delivered hundreds of thousands of NSA-...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
WIRELESS SOLUTIONS SPECIALIST

WIRELESS SOLUTIONS SPECIALIST

IOT Partners LLCNC, United States
$28.00 hourly
Full-time +1
A Mobile Associate (MA) works as part of a Retail Team of Experts to bring the Metro by T-Mobile brand to life.They live and breathe Metro by T-Mobile! They're brand ambassadors who create energy a...Show moreLast updated: 16 hours ago
Enterprise Solutions Engineer

Enterprise Solutions Engineer

CrunchbaseNorth Carolina, United States
$130,000.00–$155,000.00 yearly
Crunchbase helps over 75 million people around the world connect with the companies and people that matter.Powered by best-in-class proprietary data, Crunchbase is democratizing access to opportuni...Show moreLast updated: 30+ days ago
Solutions Architect

Solutions Architect

US012 Marsh & McLennan Agency LLCMans,Fayetteville
Full-time
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight.It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to ...Show moreLast updated: 30+ days ago
Advanced Solutions Consultant- Indirect

Advanced Solutions Consultant- Indirect

LumenNorth Carolina
$117,340.00–$156,450.00 yearly
The Platform Adoption Professional is a change champion with a strong passion for coaching, industry and consultive sales experience. Providing consistent best practice reinforcement and mentoring s...Show moreLast updated: 30+ days ago
Senior Solutions Architect, Networking

Senior Solutions Architect, Networking

NVIDIARemote, NC, US
$180,000.00–$276,000.00 yearly
Remote
Full-time
As a key member of the NVIDIA Professional Services Solution Architecture team, your role involves spearheading the conception, development, and execution of cutting-edge data center networks for N...Show moreLast updated: 30+ days ago
  • Promoted
Licensed Practical Nurse (Columbus County) - TEMPORARY SOLUTIONS

Licensed Practical Nurse (Columbus County) - TEMPORARY SOLUTIONS

State of North CarolinaColumbus County, NC, United States
NOTE : PREVIOUS APPLICANTS MUST RE-APPLY DUE TO EXECUTIVE ORDER 93 If you are a current NC State Government employee, you will not be considered for a temporary assignment.Temporary Solutions cannot...Show moreLast updated: 7 days ago
Senior Solutions Consultant - FS / INS

Senior Solutions Consultant - FS / INS

PegasystemsNorth Carolina, US
Remote
As a key contributor to the Pega Sales Consulting team, you will collaborate with product managers, software developers, analysts, business officers, and other groups to ensure the successful execu...Show moreLast updated: 30+ days ago
Production Solutions Executive (US Channels - PSE)

Production Solutions Executive (US Channels - PSE)

XeroxFayetteville, United States
$82,740.00–$165,480.00 yearly
The Production Solutions Executive will be responsible for the sale of the Production portfolio & software and providing support to our channel partners and their sales reps.The sales specialist wi...Show moreLast updated: 30+ days ago
  • Promoted
PATHOLOGY SOLUTIONS DIRECTOR, EAST

PATHOLOGY SOLUTIONS DIRECTOR, EAST

LifelancerNC, United States
$150,000.00–$200,000.00 yearly
Full-time
About the job Pathology Solutions Director, East.Pathology Solutions Director, East.Passionate about precision medicine and advancing the healthcare industry?. With the advent of genomic sequencing,...Show moreLast updated: 1 day ago
Lead Solutions Architect

Lead Solutions Architect

CelonisRemote, US, North Carolina
Remote
We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms.We believe there is a massive opportunity to unlock productivity by placing data and ...Show moreLast updated: 30+ days ago
Field Solutions Engineer

Field Solutions Engineer

DarktraceNorth Carolina, United States
$120,000.00–$170,000.00 yearly
Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber di...Show moreLast updated: 30+ days ago
Senior Sales Engineer, Cloud Contact Center Solutions

Senior Sales Engineer, Cloud Contact Center Solutions

ConcentrixUSA, NC, Work, at, Home
Remote
Full-time
A new breed of tech company — Human-centered.We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all...Show moreLast updated: 30+ days ago
Solutions Architect

Solutions Architect

DatabricksNorth Carolina
At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data sc...Show moreLast updated: 30+ days ago
Senior Salesforce Solutions Architect

Senior Salesforce Solutions Architect

Highmark HealthNC, Working at Home, N Carolina
$146,000.00 yearly
Full-time
As a Salesforce Technical Architect, you will be responsible for designing and implementing robust, scalable, and secure solutions on the Salesforce platform with a focus to build custom reusable w...Show moreLast updated: 30+ days ago
Technology Solutions Consultant - Information Governance

Technology Solutions Consultant - Information Governance

Iron MountainRemote, NC, US
$76,900.00–$102,500.00 yearly
Remote
Full-time
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us.Whether you’re loo...Show moreLast updated: 30+ days ago
PRODUCT SOLUTIONS EXPERT

PRODUCT SOLUTIONS EXPERT

Teleperformance-Turbo TaxNC, United States
16 hours ago
Job type
  • Full-time
Job description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

  • You demonstrate a sincere desire for a quality customer experience
  • You have a team player attitude
  • You promote a positive work environment
  • You thrive in a fast-paced environment and handle change well
  • You have a collaborative approach to problem solving and like sharing feedback
  • You understand the value of your individual impact on the team and company's success
  • TECHNICAL / FUNCTIONAL SKILLS :

  • You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
  • Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
  • You have experience with software troubleshooting abilities
  • You know how to modify your communication style to meet customer needs and tone
  • You possess customer service skills
  • You are able to simplify and communicate complex ideas to customers
  • You have the ability to diffuse situations with angry customers
  • You are comfortable in a training environment that includes watching self-paced training module videos
  • You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
  • You are willing to step-in as needed including answering questions from customers via chat
  • ANALYTICAL SKILLS :

  • You are able to research, analyze and determine an appropriate course of action in a variety of situations
  • You can solve complex problems while exercising good judgment
  • You have critical thinking and problem solving skills
  • ORGANIZATIONAL SKILLS :

  • You demonstrate initiative and the ability to multitask.
  • You work well under pressure of meeting team productivity goals.
  • Successful candidates must be willing to meet service level and contact per hour commitments.
  • You understand and accept schedule adherence in a call center environment
  • You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
  • KNOWLEDGE / BACKGROUND EXPERIENCE :

  • You are a High School graduate
  • Preferably, you have basic knowledge of tax laws and tax concepts
  • Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
  • BEHAVIORAL COMPETENCIES

  • You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
  • You are comfortable being on camera with your customers and understand the value of humanizing the interaction
  • You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
  • You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions
  • You possess active listening skills and know how to ask probing questions to arrive at answers quicker
  • Operating Hours

  • Operating Hours : 8am to midnight EST ; Monday to Sunday
  • Required Minimum Hours : 30 hours per week
  • Peak Period :
  • April 9th, 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT
  • April 15, 2025 : 8am-3am EST / EDT
  • 5 Turbo Bonus Boost per hour.
  • Applicable to all hours worked from April 9th to 15th.
  • Service Providers (SPs) must meet the required minimum of 30 hours per week.
  • Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
  • These times may be revised periodically based on business needs
  • MINIMUM HOURS TO BE WORKED EACH WEEK

    You must work a minimum of 30 hours each week on all schedules

    Mandatory Requirements

  • Must reside in the USA
  • Must have passed background check and pass tech check in order to attend certification.
  • Must be on camera during certification.
  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
  • Service Provider (SP) must have the following Hardware Requirements.
  • Windows Computer (Mac and Chromebooks are not permitted)
  • Windows 10 or 11
  • AMD or Intel Core Series (I3-I9)
  • At least 8gb of RAM
  • Webcam
  • Wired Mouse
  • USB Headset
  • Wired Internet Connection
  • Conflict of Interest

  • Cannot hold Gigs with Column Tax or any Intuit Vendors
  • Training Information

    Duration

    20 Hours

    Price

    79.99 USD

    Course Details