Solutions engineer Jobs in Wilmington, NC

Last updated: 9 hours ago

Promoted

PRODUCT SOLUTIONS EXPERT

Teleperformance-Turbo TaxNC, United States

Full-time

Automation Solutions Consultant

IlocatumWilmington, NC

Automation Solutions Specialist.We are currently seeking a candidate with experience in Honeywell systems.As an Automation Solutions Specialist, your primary responsibility will be implementing cus...Show moreLast updated: 30+ days ago

Automation Solutions Consultant

Careers 2005Wilmington, NC

Automation Solutions Consultant.We are currently looking for a Honeywell Experienced candidate • •.As an Automation Solutions Consultant, you will be responsible for implementing designed automation ...Show moreLast updated: 30+ days ago

Promoted

Advertising Solutions Consultant

Best Version MediaWilmington, NC, US

$150,000.00–$250,000.00 yearly

Full-time

Empowering minds, fueling innovation!.Each BVM magazine can carry approximately.Selling digital ad products vastly.Industry-high commission levels will be discussed during the interview stage.Year ...Show moreLast updated: 5 days ago

Promoted

WIRELESS SOLUTIONS SPECIALIST

IOT Partners LLCNC, United States

$28.00 hourly

Full-time +1

A Mobile Associate (MA) works as part of a Retail Team of Experts to bring the Metro by T-Mobile brand to life.They live and breathe Metro by T-Mobile! They're brand ambassadors who create energy a...Show moreLast updated: 1 day ago

Enterprise Solutions Engineer

CrunchbaseNorth Carolina, United States

$130,000.00–$155,000.00 yearly

Crunchbase helps over 75 million people around the world connect with the companies and people that matter.Powered by best-in-class proprietary data, Crunchbase is democratizing access to opportuni...Show moreLast updated: 30+ days ago

Promoted

SAP Solutions Architect

AccroidWilmington, North Carolina, USA

SAP Solutions Architect / Director.Must have : SAP Implementation and S4 / Hannah.Must have Exprince with Electricity / Water / Gas Industries. SAP experience in the Utilities Industry with a focus on the I...Show moreLast updated: 19 days ago

Automation Solutions Consultant

Impact Solutions, IncWilmington, NC, US

Automation Solutions Consultant

Career Professionals, IncWilmington, NC

Automation Solutions Consultant

Apple & AssociatesWilmington, NC

Automation Solutions Consultant

Retail OptionsWilmington, NC

Promoted

SAP Solutions ArchitectDirector

Siri InfoSolutions IncWilmington, North Carolina, USA

SAP Solutions Architect / Director.Location : Wilmington DE (onsite 3 day a week).SAP systems solutions and technologies. A minimum of 7 years SAP experience in the Utilities Industry with a focus on ...Show moreLast updated: 13 days ago

Lead Solutions Architect

CelonisRemote, US, North Carolina

Remote

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms.We believe there is a massive opportunity to unlock productivity by placing data and ...Show moreLast updated: 30+ days ago

Field Solutions Engineer

DarktraceNorth Carolina, United States

$120,000.00–$170,000.00 yearly

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber di...Show moreLast updated: 30+ days ago

Senior Sales Engineer, Cloud Contact Center Solutions

ConcentrixUSA, NC, Work, at, Home

Remote

Full-time

A new breed of tech company — Human-centered.We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all...Show moreLast updated: 30+ days ago

Automation Solutions Consultant

True North ConsultantsWilmington, NC

Promoted
New!

VP, MANUFACTURER SOLUTIONS

RVO HealthNC, United States

$183,800.00–$230,000.00 yearly

Full-time

The VP of Manufacturer Solutions will drive growth in manufacturing programs by developing products and executing strategies in direct support of Pharmacy and Care's focus on affordability, transpa...Show moreLast updated: 9 hours ago

Solutions Architect

DatabricksNorth Carolina

At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data sc...Show moreLast updated: 30+ days ago

Promoted

(USA) Home Meal Solutions

WalmartWilmington, NC, United States

$16.00–$23.00 hourly

Full-time +1

Do you have a knack for helping people, following recipes, and organization? Our prepared meal and rotisserie chicken associates prepare fresh food items daily for our members through following rec...Show moreLast updated: 1 day ago

Senior Solutions Architect

US012 Marsh & McLennan Agency LLCCommonwealth,Wilmington

Full-time

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight.It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to ...Show moreLast updated: 30+ days ago

PRODUCT SOLUTIONS EXPERT

Teleperformance-Turbo TaxNC, United States

1 day ago

Job type

Full-time

Job description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

You demonstrate a sincere desire for a quality customer experience

You have a team player attitude

You promote a positive work environment

You thrive in a fast-paced environment and handle change well

You have a collaborative approach to problem solving and like sharing feedback

You understand the value of your individual impact on the team and company's success

TECHNICAL / FUNCTIONAL SKILLS :

You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone

Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment

You have experience with software troubleshooting abilities

You know how to modify your communication style to meet customer needs and tone

You possess customer service skills

You are able to simplify and communicate complex ideas to customers

You have the ability to diffuse situations with angry customers

You are comfortable in a training environment that includes watching self-paced training module videos

You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts

You are willing to step-in as needed including answering questions from customers via chat

ANALYTICAL SKILLS :

You are able to research, analyze and determine an appropriate course of action in a variety of situations

You can solve complex problems while exercising good judgment

You have critical thinking and problem solving skills

ORGANIZATIONAL SKILLS :

You demonstrate initiative and the ability to multitask.

You work well under pressure of meeting team productivity goals.

Successful candidates must be willing to meet service level and contact per hour commitments.

You understand and accept schedule adherence in a call center environment

You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue

KNOWLEDGE / BACKGROUND EXPERIENCE :

You are a High School graduate

Preferably, you have basic knowledge of tax laws and tax concepts

Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary

BEHAVIORAL COMPETENCIES

You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.

You are comfortable being on camera with your customers and understand the value of humanizing the interaction

You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships

You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions

You possess active listening skills and know how to ask probing questions to arrive at answers quicker

Operating Hours

Operating Hours : 8am to midnight EST ; Monday to Sunday

Required Minimum Hours : 30 hours per week

Peak Period :

April 9th, 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT

April 15, 2025 : 8am-3am EST / EDT

5 Turbo Bonus Boost per hour.

Applicable to all hours worked from April 9th to 15th.

Service Providers (SPs) must meet the required minimum of 30 hours per week.

Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th

These times may be revised periodically based on business needs

MINIMUM HOURS TO BE WORKED EACH WEEK

You must work a minimum of 30 hours each week on all schedules

Mandatory Requirements

Must reside in the USA

Must have passed background check and pass tech check in order to attend certification.

Must be on camera during certification.

Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.

Service Provider (SP) must have the following Hardware Requirements.

Windows Computer (Mac and Chromebooks are not permitted)

Windows 10 or 11

AMD or Intel Core Series (I3-I9)

At least 8gb of RAM

Webcam

Wired Mouse

USB Headset

Wired Internet Connection

Conflict of Interest

Cannot hold Gigs with Column Tax or any Intuit Vendors

Training Information

Duration

20 Hours

Price

79.99 USD

Course Details