Spa coordinator Jobs in Inglewood, CA

Job Description

Job Description

Spa Desk Agent

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

As a Spa Desk Agent, you would be responsible for all reception and front desk duties within The Spa. This includes providing a 5-Star Spa experience from booking reservations, greeting / checking in guests, retail sales and checking out guests. Additional responsibilities include assisting with transitional cleaning of locker rooms and relaxation areas as needed to ensure the guest receive a relaxing and memorable Spa experience.

Roles and Responsibilities

• Core functions of the position, but are not limited to the following;
• Provide 5 Star service to spa guests and members through greeting, guiding, and providing information, appointment scheduling, directions, care and general assistance to spa related circumstances in Spa Reservations.
• Assist in greeting and welcoming guests to the Spa, providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa.
• Ensure the highest quality of service through aiding in gift certificate sales, with guests, incoming calls, sales and resolving guest concerns.
• Retail support through restocking, inventory assistance and sales.
• Provide services to guests in a timely, courteous, and proficient manner.
• Assist providers with daily operations to support healthy teamwork and contribute to the success of the Spa.

Qualifications

Physical Requirements

Equal Opportunity Employer :

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits