Spa Jobs in Reno, NV

Caesars Entertainment Health Spa Manager

Assist with day-to-day operations of Health Spa to ensure quality Guest Service.

How You Will Create the Extraordinary :

• Maintain a professional, friendly and courteous atmosphere providing the guest with a delightful spa experience
• Monitor daily operations of the Spa to ensure proper staffing levels, par stocks, organization and cleanliness
• Assist employees in learning product knowledge as well as professional selling techniques and selling courtesies
• Recommend and assist with the implementation of Policies and Procedures for the reception Desk and Spa areas to maintain and improve the service we offer
• Act as the liaison between the Spa reception desk and all other Spa / Pool areas about requests for service from hotel guests
• Supervise the timeliness of lunch breaks based on traffic flow and activity in the Spa
• Follow all cash handling and register policies and procedures and adhere to payment card industry data security standards (PCI Compliance)
• Records and collects all service and product sales charges
• Schedule all Spa appointments and classes
• Balances and completes all paperwork and posting at end of shift
• Inform and educate guests about treatments, products and hotel services
• Read notes in Health Spa logbook from previous shift
• Train employees in specific job duties and recommend special training outside the company as needed
• Evaluate the performance of employees, therapists and attendants and periodically review their performance levels
• Protect the safety and health of employees and report any injuries to the appropriate company official
• Implement suggestions, disciplinary and problem review procedures
• Complete weekly schedules of staff
• Inspect facilities every morning, reporting any oversights to Public Area Housekeeping
• Inspects personnel daily to ensure complete uniform

What You Will Need :

Additional Requirements :

Guest Service (Internal / External) Standards : Employee is required to meet and deliver our core values, service standards, and family style service.

Performance Requirements : Must have the ability to provide internal / external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading / writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Together We Win : We believe in delivering family-style servicean approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.