Spa Jobs in USA

Under the direction of the Operations Manager oversee reservations reception desk. Maintain day to day operations of the spa facility to assure a smooth 5-Star performance while exceeding every guests expectation every time all while maintaining a positive working environment.

Responsibilities

• Accountable for all front office reservations group sales and public area operations.
• Develop and motivate staff to meet and exceed established service standards.
• Create and maintain a professional safe nurturing and healing environment where the experience at The Grand Del Mar lends itself to making a difference in our guests lives.
• Participate in ongoing training for support staff in the areas of safety guest service and team building.
• Address staff and guests concerns or questions resolving appropriately.
• Take ownership of any guest or staff related problem and handle accordingly.
• Assure a clean crisp and sanitary spa.
• Participate in with spa reservations front desk group sales and attendant staff to ensure the staff is informed trained and inspired.
• Maintain availability and dedication to The Spa at the Grand Del Mar being available to work weekends holidays and evenings.
• Work cooperatively and professionally with all departments.
• Attend regular meetings as directed by the Spa Operations manager or Spa Director.
• Comply with all Grand Del Mar Company safety and health policies and procedures.
• Perform the function of a reservations agent and receptionist on a regularly scheduled basis.
• Maintain a thorough knowledge of all treatments and take home products as well as all retail products.
• Keep management informed with all guest staff and program issues.
• Stay current on all department information become well-versed and trained in its application.
• Perform other duties as assigned by Manager

Qualifications :

Additional Information :

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We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

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Remote Work : No

Employment Type : Full-time

Key Skills

Dental,Brand Marketing,Litigation Paralegal,Import,Accident Investigation

Experience : years

Vacancy : 1