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Career Opportunity with James River Equipment

Join the team at James River Equipment in Raleigh

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our nearly 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

This position is day shift, Monday-Friday.

As a Service Writer , your more typical responsibilities will include :

• Complete customer service authorizations.
• Provide cost estimates or quotations as required.
• Ensure the customer has sufficient credit for the work authorized – make payment arrangements as required.
• Identify all repair needs.
• Communicate estimated job start time and completion date – update completion date as necessary.
• Solicit additional service work identified by technician’s inspection and found during repair of the equipment.
• Assign SPG’s or estimated repair times to work order segments.
• Supervise technicians and manage service jobs.
• Approve technician’s service report and perform final inspection of the machine.
• Review invoice with customer prior to closing work order.
• Invoice customer, internal, and warranty work.

Requirements include :

Physical Demands

Above all, we are seeking a friendly team player who has an outstanding work ethic, a willingness to continue learning and growing personally and professionally, and enjoys contributing to a positive work environment!

Life at James River Equipment

About the Benefits

Joining the team at James River Equipment means you’ll enjoy a wide range of benefits, many of which start on day one of your employment with us. In addition to a  competitive hourly rate of pay (negotiable based on experience), the successful candidate will receive :

Upon joining the James River Equipment family, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!

For more information about what it’s like to work at James River Equipment, please visit our website at