A company is looking for an Associate, Trust & Safety.Key Responsibilities : Respond to risk-related customer issues primarily via emailInvestigate suspicious customer activities and escalate as necessaryIdentify trends in fraud activity and recommend policy changesRequired Qualifications : BA / BS in a relevant field or equivalent experience1-3 years of experience in financial risk, fraud, or compliance customer supportAbility to make decisions in ambiguous situationsWillingness to take on various tasks to ensure customer safetyBalance of empathy and skepticism in investigations