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Subject matter expert Jobs in New Orleans, LA

Last updated: 1 day ago
  • Promoted
Product Knowledge Expert

Product Knowledge Expert

Teleperformance-Turbo TaxGretna, LA, US
Full-time
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive ...Show moreLast updated: 1 day ago
Heavy Equip Operator Non-union

Heavy Equip Operator Non-union

Asplundh Tree ExpertNew Orleans, LA, US
Full-time
This position will operate various types of heavy equipment to remove branches / tree material from electrical lines.Outstanding growth and career advancement opportunities. Competitive health / benefit...Show moreLast updated: 30+ days ago
Guest Environment Expert

Guest Environment Expert

Marriott InternationalMetairie, LA, United States
Full-time
Our jobs aren’t just about giving guests a clean room and a freshly made bed.Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide...Show moreLast updated: 30+ days ago
Direct Market Manager - Lifeline and ACP Expert (Louisiana - Metairie)

Direct Market Manager - Lifeline and ACP Expert (Louisiana - Metairie)

ThinkTank LLCMetairie, LA, US
Quick Apply
ThinkTank Telecom, LLC is actively seeking a motivated and entrepreneurial Direct Market Manager to lead our expansion efforts in Louisiana - Metairie. As the cornerstone of our mission to enhance c...Show moreLast updated: 30+ days ago
Subject Teacher In International Schools => Relocate to China

Subject Teacher In International Schools => Relocate to China

Little LocustsNew Orleans, Louisiana, US
$3,676.00–$5,882.00 monthly
Full-time
LaowaiCaree is accepting a commission from China International School to search for subject teachers.If you want to come to China and have experience in A-level, IB, AP, VCE, BC and other internati...Show moreLast updated: 30+ days ago
  • Promoted
Direct Market Manager - Lifeline and ACP Expert (New Orleans, LA)

Direct Market Manager - Lifeline and ACP Expert (New Orleans, LA)

ThinkTankNew Orleans, LA, United States
Full-time
ThinkTank Telecom, LLC is actively seeking a motivated and entrepreneurial Direct Market Manager to lead our expansion efforts in New Orleans, LA. As the cornerstone of our mission to enhance connec...Show moreLast updated: 27 days ago
Outside Sales Representative

Outside Sales Representative

Expert Seekers TrainingMetairie, LA, US
Full-time
Quick Apply
Join Our Exclusive Sales Team and Propel Your Career Forward! We take great pride in our company's accolades.Recognized as having a Top Company Culture by Entrepreneur Maga...Show moreLast updated: 1 day ago
Connectivity Expert - Gentilly, LA

Connectivity Expert - Gentilly, LA

Alliance MobileGentilly, LA
$15.00–$30.00 hourly
An AT&T Authorized Retailer.We are a dynamic and rapidly growing partner of AT&T, their second largest in fact.We are committed to providing exceptional experiences for both guests and team...Show moreLast updated: 30+ days ago
IT Expert

IT Expert

OxyMultiple Locations
Occidental Petroleum Corporation (NYSE : OXY) is an international oil and gas exploration and production company, and its OxyChem subsidiary is a major North American chemical manufacturer.We are on...Show moreLast updated: 30+ days ago
  • Promoted
Product Knowledge Expert - Work from home

Product Knowledge Expert - Work from home

TurboTaxNew Orleans, Louisiana
Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday. TurboTax is looking 2000+ p...Show moreLast updated: 30+ days ago
  • Promoted
Postdoctoral Fellow, Cardiovascular, Matter Lab

Postdoctoral Fellow, Cardiovascular, Matter Lab

InsideHigherEdNew Orleans, Louisiana
Full-time
Postdoctoral Fellow, Cardiovascular, Matter Lab.The Postdoctoral Fellow for the Department of Biochemistry and Molecular Biology will be responsible for performing a variety of laboratory experimen...Show moreLast updated: 4 days ago
Clinical Engineering Manager Trainee ( •Subject to Relocation •)

Clinical Engineering Manager Trainee ( •Subject to Relocation •)

TriMedxMarrero, LA
Full-time
If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care an...Show moreLast updated: 30+ days ago
  • Promoted
Expert in Mobile Notarization - LA

Expert in Mobile Notarization - LA

Notary Signing Agent ServicesMetairie, Louisiana
Virtual Mobile Notary Signing Agent to work in the U.JOB TYPES : Part-time / Full-time THE DAILY FUNCTIONS : Accurately notarize wills, Power of Attorney, and healthcare directives in compliance with st...Show moreLast updated: 30+ days ago
Product Knowledge Expert

Product Knowledge Expert

Teleperformance-Turbo TaxGretna, LA, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

  • You demonstrate a sincere desire for a quality customer experience
  • You have a team player attitude
  • You promote a positive work environment
  • You thrive in a fast-paced environment and handle change well
  • You have a collaborative approach to problem solving and like sharing feedback
  • You understand the value of your individual impact on the team and company's success

    • TECHNICAL / FUNCTIONAL SKILLS :

  • You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
  • Computer skills :  You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
  • You have experience with software troubleshooting abilities
  • You know how to modify your communication style to meet customer needs and tone
  • You possess customer service skills
  • You are able to simplify and communicate complex ideas to customers
  • You have the ability to diffuse situations with angry customers
  • You are comfortable in a training environment that includes watching self-paced training module videos
  • You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
  • You are willing to step-in as needed including answering questions from customers via chat

    • ANALYTICAL SKILLS :

  • You are able to research, analyze and determine an appropriate course of action in a variety of situations
  • You can solve complex problems while exercising good judgment
  • You have critical thinking and problem solving skills

    • ORGANIZATIONAL SKILLS :

  • You demonstrate initiative and the ability to multitask.
  • You work well under pressure of meeting team productivity goals.
  • Successful candidates must be willing to meet service level and contact per hour commitments.
  • You understand and accept schedule adherence in a call center environment
  • You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue

    • KNOWLEDGE / BACKGROUND EXPERIENCE :

  • You are a High School graduate
  • Preferably, you have basic knowledge of tax laws and tax concepts
  • Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary

    • BEHAVIORAL COMPETENCIES

  • You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
  • You are comfortable being on camera with your customers and understand the value of humanizing the interaction
  • You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
  • You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions
  • You possess active listening skills and know how to ask probing questions to arrive at answers quicker

    • Operating Hours

  • Operating Hours : 8am to midnight EST ; Monday to Sunday
  • Required Minimum Hours : 30 hours per week
  • Peak Period :
  • April 9th , 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT
  • April 15, 2025 : 8am-3am EST / EDT
  • 5 Turbo Bonus Boost per hour.
  • Applicable to all hours worked from April 9th to 15th.
  • Service Providers (SPs) must meet the required minimum of 30 hours per week.
  • Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
  • These times may be revised periodically based on business needs

    • MINIMUM HOURS TO BE WORKED EACH WEEK

    You must work a minimum of 30 hours each week on all schedules

    Mandatory Requirements

  • Must reside in the USA
  • Must have passed background check and pass tech check in order to attend certification.
  • Must be on camera during certification.
  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
  • Service Provider (SP) must have the following Hardware Requirements.
  • Windows Computer (Mac and Chromebooks are not permitted)
  • Windows 10 or 11
  • AMD or Intel Core Series (I3-I9)
  • At least 8gb of RAM
  • Webcam
  • Wired Mouse
  • USB Headset
  • Wired Internet Connection

    • Conflict of Interest

  • Cannot hold Gigs with Column Tax or any Intuit Vendors

    • Training Information

    Duration

    20 Hours

    Price

    79.99 USD

    Course Details