Support analyst Jobs in Chesapeake, VA

Job#: 2060208

Job Description:

HRMS Functional Support Analyst – Workday

Job Summary

We are an innovative and growing organization seeking an experienced HRMS Functional Support Analyst to support and optimize our Workday HRMS application. If you are passionate about leveraging technology to enhance HR processes and enjoy collaborating with cross-functional teams, we’d love to see your resume.

About the Role

As an HRMS Functional Support Analyst, you will play a key role in ensuring the effective use of Workday’s HRMS applications, with a focus on Workforce Management, Recruiting, Benefits, and Payroll. You will collaborate with technical and business teams to lead implementations, upgrades, and ongoing support, helping our organization maximize the full capabilities of Workday.

This position requires strong functional expertise in Workday HRMS modules, combined with the ability to translate business requirements into actionable solutions and work closely with technical resources to align functional and technical designs.

Key Responsibilities

• Lead and support Workday HRMS implementations and upgrades, partnering with technical teams and functional users.
• Provide daily user support, troubleshooting issues and ensuring smooth system operations.
• Act as a functional liaison for enhancements and IT-supported fixes, including creating functional specifications and conducting system testing.
• Drive requirement analysis sessions to capture business objectives and translate them into system solutions.
• Assist with configuration changes, testing, training, and documentation of business processes.
• Develop and maintain advanced reports for shared team use.
• Monitor and implement regulatory changes, ensuring compliance and training for updates.
• Mentor and share knowledge with functional users to build internal expertise.

Required Skills & Experience

• Proven experience as a Workday HRMS Functional Support Analyst, including full lifecycle implementations.
• Expertise in three or more Workday modules: Workforce Management, Benefits Administration, Payroll, Recruiting, or Absence Management.
• Strong understanding of business requirements, workflow analysis, and process re-engineering.
• Ability to QA test development work and collaborate with technical teams.
• Advanced proficiency in MS Office (Excel, Project, Visio) and SQL for data review and troubleshooting.
• Excellent communication, problem-solving, and analytical skills.
• Commitment to quality customer service and continuous improvement.

Qualifications

• BA/BS degree in Business Administration, Management Information Systems, or related field (or equivalent experience).
• 7+ years supporting Workday HRMS applications.
• 6+ years of Workday HRMS implementation/upgrade experience.
• 2+ full Workday SDLC implementations.
• Experience as a Functional Lead on at least two projects.

Preferred

• Public sector or transit industry experience (nice to have).

Additional Information

• FLSA Status: Exempt
• Physical Demands: Requires keyboard operation and occasional lifting of computer equipment.
• Work Environment: Fast-paced with multiple priorities; reasonable accommodations available.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.