Support analyst Jobs in Sunnyvale, CA

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Support analyst • sunnyvale ca

Last updated: 1 day ago

Promoted

SUPPORT ANALYST

Harris Local Government Solutions Inc.San Jose, CA, United States

Full-time

Harris Local Government - Remote.The Support Analyst is accountable for ensuring continuity of computer system services for software users by providing the technical assistance and project coordina...Show moreLast updated: 19 days ago

Promoted

460189-SUPPORT ANALYST

Norland GroupSan Jose, CA, United States

Temporary

This position requires - Clear Background, Drug Test, and Education Check.Must be authorized to work in the US for any employer without Sponsorship. Minimum of 1-3 years’ experience working in a rel...Show moreLast updated: 29 days ago

Promoted

SUPPORT ANALYST (KOREAN SPEAKING / WRITING)

UrsusSan Jose, CA, United States

Full-time

JOB TITLE : Support Analyst (Korean speaking / writing).LOCATION : San Jose, CA (onsite).Our client, a multinational electronics company is recruiting for a. If you meet the qualifications listed, pleas...Show moreLast updated: 30+ days ago

Customer Support Analyst

KineticN / A, CA, United States

Full-time +1

Join the Journey At Kinetic, we're not just building software - we're pioneering a movement that's transforming the student housing, residence life and events landscape in higher education across t...Show moreLast updated: 3 days ago

Testing Accommodations Support Analyst

The California State UniversitySan José

Full-time

This position is on a 10 / 12 Pay Plan, which means working 10 months per year (August 1 – May 31), yet having salary paid out over 12 months. Reporting to the Director of the Accessible Education Cen...Show moreLast updated: 25 days ago

Promoted

Technical Support Analyst

VirtualVocationsSan Jose, California, United States

Full-time

A company is looking for a Student Technical Support Analyst.Key Responsibilities Troubleshoot and resolve software, hardware, printer, and broadband network issues Log all calls in the call tra...Show moreLast updated: 22 days ago

Oracle PMO Support Analyst

PricewaterhouseCoopers Advisory Services LLCSilicon Valley,CA

Full-time

SummaryAt PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.These individu...Show moreLast updated: 30+ days ago

California / Nevada Regional Program Support / Administrative Analyst

CALIBRE Systems, California

Full-time

California / Nevada Regional Program Support / Administrative Analyst.Management Consulting and Digital Transformation company, is looking for a Program Support / Administrative Analyst to support our cl...Show moreLast updated: 30+ days ago

Technical Support Analyst

SYSPRORemote, CA

Remote

Full-time

The Technical Support Analyst evaluates, troubleshoots, and resolves faults and reported events.This is a remote position located in Canada. We are looking for someone who is available to work hours...Show moreLast updated: 30+ days ago

Bilingual Product Support Analyst

US Tech SolutionsSunnyvale, CA

Full-time

This role serves as a key point of contact for internal teams, providing technical and operational support related to Vehicle Ads merchants. The position involves fielding inquiries from support and...Show moreLast updated: 30+ days ago

Promoted

IT SUPPORT ANALYST

ComcastSan Jose, CA, United States

Full-time

Make your mark at Comcast a Fortune 30 global media and technology company.From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions...Show moreLast updated: 13 days ago

Promoted

Business Analyst / Technical Analyst

ACL DigitalSan Jose, CA, US

Full-time

Business Analyst / Technical Analyst.Preferred : Austin, TX / Can go with a remote candidate in US as well if candidate is really strong, but preference is onsite Austin, TX.Interprets business requ...Show moreLast updated: 26 days ago

Promoted

Support Analyst (Korean speaking / writing)

Ursus, Inc.San Jose, CA, US

Full-time

SUPPORT ANALYST (KOREAN SPEAKING / WRITING)

MediabistroSan Jose, CA, United States

Full-time

JOB TITLE : Support Analyst (Korean speaking / writing) LOCATION : San Jose, CA (onsite) DURATION : 6 months PAY RANGE : $20-$30 / hr. COMPANY : Our client, a multinational electronics company is recruiting ...Show moreLast updated: 4 days ago

Sales Support Analyst

Dow JonesVirtual, USA

Full-time

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and liv...Show moreLast updated: 30+ days ago

Promoted

SUPPORT ANALYST (KOREAN SPEAKING / WRITING)

Ursus IncSan Jose, CA, United States

Full-time

Our client, a multinational electronics company, is recruiting for a Support Analyst.If you meet the qualifications listed, please Apply Now!. Minimum of 1-3 years experience working in a related ro...Show moreLast updated: 1 day ago

Senior Analyst, IT Client Support

Cardinal HealthCalifornia, United States

Full-time

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology soluti...Show moreLast updated: 30+ days ago

Desktop Support Analyst

CRESCENT SOLUTIONSCalifornia, US

Full-time

The IT Relocation analyst will Disconnect / Reconnect for ongoing IT relocation efforts.The daily effort will consist of disconnecting, reconnecting of computer workstations, relocating hardware to a...Show moreLast updated: 30+ days ago

SUPPORT ANALYST

Harris Local Government Solutions Inc.San Jose, CA, United States

19 days ago

Job type

Full-time

Job description

Support Analyst

Harris Local Government - Remote

The Support Analyst is accountable for ensuring continuity of computer system services for software users by providing the technical assistance and project coordination necessary to maintain our computer software products and resolve technical problems. A Support Analyst will provide application support to customers including answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the customer.

Core responsibilities of the position include, but are not limited to, the

Technical phone support to customers.
Diagnosing software issues and bugs, working with other members of the technical support team to identify and resolve problems in a timely, efficient and effective manner.
Learning, understanding, implementing and training on a variety of software applications.
Identification and communication of additional revenue streams / opportunities.
Providing regular and timely status reports and progress of assigned work to the Manager of Support Services.
Action Oriented
Approachability
Customer Focus
Communicative
Strong Listening Skills
Patience
Peer Relationships
Technical Oriented and Adaptability
Time Management

Supervisory

This position has no supervisory responsibilities.

Required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2 + years experience in technical environment and / or customer service fields desired.

Excellent interpersonal, written, and oral communication skills.

Excellent listening skills and the ability to ask probing questions, understand concerns, overcome objectives and resolve problems.

Strong work ethic and self-starter, ability to work independently and as a team player.

Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment.

Must possess professional and friendly attitude and be able to quickly develop a rapport with clients over the phone.

Ability to learn and navigate new software quickly.

Typing skills and computer proficiency.

AAP / EEO Statement

Harris Computer is an EEO / AA / Disability / Vets Employer.

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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