A company is looking for an Episodic Support Coordinator UM / CM.Key ResponsibilitiesAssist care / case managers with non-clinical activities, including managing authorizations and member outreachHandle calls and requests from members, providers, and care management teams regarding authorizations and updatesDocument member information accurately and comply with HIPAA and regulatory guidelinesRequired QualificationsHigh School diploma or GED from an accredited institutionPrior experience in a customer service environmentWorking experience in a fast-paced environmentProficient in Microsoft Office Suite applications, including Excel, Word, and Outlook