Support engineer Jobs in Allentown, PA

Operations Support

Job Summary : Talent Software Services is in search of a Operations Support for a contract position in Allentown, PA. The opportunity will be one year with a strong chance for a long-term extension.

Primary Responsibilities / Accountabilities :

• Plan and submit outage requests for electrical zones of protection in substation and distribution systems.
• Prepare and review switch orders to ensure compliance with safety tagging and LOTO procedures.
• Compile, track, and distribute outage request information to project stakeholders.
• Interpret electrical one-line diagrams and schematics to support safe and efficient outage planning.
• Serve as a dispatcher when required.
• Direct and dispatch work crews to appropriate locations according to customer requests, specifications, or needs.
• Coordinate activities with Distribution and Transmission system operators to ensure the safe and effective use of resources.
• Inform Distribution and Transmission system operators of critical information to ensure the most effective and safe response to customers.
• Perform in a courteous and professional manner while satisfying customer inquiries and complaints, both verbal and written.
• Call out, direct and dispatch personnel, secure assistance or request help from other departments as necessary.
• Interact with the 911 centers in a professional manner and ensure all required information is transmitted between the parties to allow the client and emergency personnel to respond to emergencies in the most efficient and safest way possible.
• Perform administrative functions.
• Perform such other related duties as assigned or as necessary.
• May be required to work rotating shifts.

If this job is a match for your background, we would be honored to receive your application!

Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement. Let's talk!