Support engineer Jobs in Chicago, IL
Create a job alert for this search
Support engineer • chicago il
Last updated: 14 hours ago
We have been recognized as one of Built In Chicago’s Best Startups to Work for in 2026!.Aeropay is a financial technology company modernizing money movement with pay by bank solutions.Headqua...Show moreLast updated: 14 days ago
A company is looking for a Cloud Support Engineer.Key Responsibilities Assist in developing and maintaining web applications, including frontend and backend components Support code deployment, c...Show moreLast updated: 11 days ago
Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus ...Show moreLast updated: 5 days ago
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is very widely used in breakthrough enterprise in...Show moreLast updated: 30+ days ago
OSD Support Engineer / Desktop Support.Job Summary & Responsibilities.Our Client provides thought leadership, solution development, delivery and support for a broad suite of technology products and...Show moreLast updated: 30+ days ago
This is a hybrid position based in Chicago, IL.Only candidates local to the Chicago area will be considered • •.Comprising an international roster of seasoned cybersecurity experts, our team leads th...Show moreLast updated: 25 days ago
Utimaco is a worldwide supplier of professional cyber-security solutions and is based in Aachen Germany.Since 1983 Utimaco develops hardware security modules and compliance solutions for telecommun...Show moreLast updated: 10 days ago
One of the world’s largest manufacturing companies, a provider of consumer and commercial products with offices located internationally, is searching for an IT Support Engineer to join them immedia...Show moreLast updated: 30+ days ago
Technical Support Engineer Company : Snapsheet Job Location : Remote Job Type : Full-Time About Snapsheet : Snapsheet is claims technology the way it should be : purposeful, precise, and designed to de...Show moreLast updated: 12 days ago
Chicago At Cleverbridge, our IT Support Engineers play a vital role in keeping our global operations running.They are trusted partners who help keep our global organization connected, productive, a...Show moreLast updated: 30+ days ago
A client of Innova Solutions is immediately hiring for an.Position Type : Full Time - Contract.Application Developers, peer Support Leads, Application Managers, Offshore teams and Infrastructure Sup...Show moreLast updated: 13 days ago
We are looking for an experienced Customer Support Engineer to join our global support team providing a superior level of support for our high quality trading platform.
This role involves troublesho...Show moreLast updated: 30+ days ago
Must be US Citizen Green Card or H4 EAD.Headquarters is in Chicago but the position Is 100% remote only needed on site for go live support as needed ( this is normal for this kind of role).Also ...Show moreLast updated: 9 days ago
We need talented passionate professionals who are dedicated to doing whats right for our clients.At CIBC we embrace your strengths and your ambitions so you are empowered at work.Our team members h...Show moreLast updated: 8 days ago
CAPOC network which includes pipeline distribution systems for oxygen and nitrogen nine Air Separation Units (ASUs) two nitrogen liquefiers a hydrogen liquefier and associated compression storage a...Show moreLast updated: 1 day ago
As a Technical Support Engineer (Integrations), you will unblock customers facing technical obstacles across FloQast’s Accounting Transformation Platform and expansive ecosystem of int...Show moreLast updated: 3 days ago
CIBC Analytics And ECM Implementation Lead.We're building a relationship-oriented bank for the modern world.We need talented, passionate professionals who are dedicated to doing what's right for ou...Show moreLast updated: 30+ days ago
As a family-run high-tech company with nearly 19000 employees at 71 locations worldwide we are looking for forward thinkers with unconventional ideas and drive to join our team.Our company culture ...Show moreLast updated: 1 day ago
We offer a flexible working policy that supports a healthy balance between personal and professional well-being.This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect...Show moreLast updated: 14 hours ago
- Promoted
Sr. Support Engineer
AeropayChicago, IL, USFull-time
- Promoted
Cloud Support Engineer
VirtualVocationsChicago, Illinois, United StatesFull-time
- Promoted
Technical Support Engineer I
Energy SolutionsChicago, IL, United StatesFull-time
- Promoted
Cloud Support Engineer
CanonicalChicago, IL, USFull-time
OSD Support Engineer / Desktop Support
The Career WorksChicago, IllinoisFull-time
- Promoted
IT Support Engineer
Crypto.comChicago, IL, USFull-time
- Promoted
Technical Support Engineer
Utimaco ISAshburn, Illinois, USAFull-time
Desktop Support Engineer
MMD ServicesChicago, IL, USFull-time
Technical Support Engineer
SnapsheetChicago, IL, USFull-time
Quick Apply
IT Support Engineer
cleverbridgeChicagoFull-time
Application Support Engineer
Innova SolutionsChicago, IllinoisFull-time
- Promoted
Support Engineer
Trading TechnologiesChicago, IL, USFull-time
- Promoted
MAWM Support Engineer
Akaasa TechnologiesChicago, Illinois, USAFull-time
- Promoted
Senior Infrastructure Support Engineer
Canadian Imperial Bank of CommerceChicago, Illinois, USAFull-time
Operations Process Support Engineer
LindeChicago, Illinois, USAFull-time
- Promoted
Technical Support Engineer (Integrations)
FloQastChicago, IL, USFull-time
- Promoted
Senior Production Support Engineer
CibcChicago, IL, USFull-time
- Promoted
Software Support Engineer CADCAM
TRUMPFChicago, Illinois, USAFull-time
- New!
Technical Support Engineer
iManageChicago, ILFull-time
The average salary range is between $ 61,067 and $ 121,086 year , with the average salary hovering around $ 85,000 year .
- vascular surgeon (from $ 325,000 to $ 525,000 year)
- private banker (from $ 54,250 to $ 500,000 year)
- orthopedic surgeon (from $ 43,750 to $ 437,500 year)
- dermatologist (from $ 50,000 to $ 437,500 year)
- interventional radiologist (from $ 108,144 to $ 431,853 year)
- diagnostic radiologist (from $ 24,000 to $ 418,650 year)
- emergency medicine physician (from $ 49,482 to $ 395,500 year)
- surgeon (from $ 40,000 to $ 385,000 year)
- human resource consultant (from $ 92,500 to $ 375,000 year)
- human resources consultant (from $ 92,500 to $ 375,000 year)
- Fort Lauderdale, FL (from $ 70,038 to $ 190,350 year)
- Gilbert, AZ (from $ 115,150 to $ 172,500 year)
- Long Beach, CA (from $ 70,000 to $ 168,200 year)
- Pompano Beach, FL (from $ 70,000 to $ 168,200 year)
- Scottsdale, AZ (from $ 73,500 to $ 165,653 year)
- Everett, WA (from $ 86,480 to $ 164,450 year)
- Norwalk, CA (from $ 59,404 to $ 158,885 year)
- Sugar Land, TX (from $ 76,927 to $ 158,253 year)
- Ann Arbor, MI (from $ 79,000 to $ 156,150 year)
- Seattle, WA (from $ 72,800 to $ 154,700 year)
The average salary range is between $ 55,489 and $ 121,898 year , with the average salary hovering around $ 77,510 year .
Sr. Support Engineer
AeropayChicago, IL, US14 days ago
Job type
- Full-time
Job descriptionPartner with Operations and Product to track, prioritize and resolve internal technical issues Collaborate with Engineering to report bugs, contribute to root cause analysis and ensure timely fixes and feedback loops Create and maintain internal documentation for known issues, resolution workflows and product behavior Build and expand the knowledge base to enable faster resolution of recurring issues by non-technical team members Identify patterns in escalations and recommend improvements to tools, alerts and workflows that reduce internal friction and improve service levels Assist with the configuration and maintenance of observability and monitoring tools to proactively surface issues Participate in an on-call rotation to provide after-hours support for time-sensitive or critical internal issues 3-5+ years of experience in a senior technical support role, preferably within the FinTech or payments industry Strong experience with observability tools and related site monitoring activities Strong engineering development experience with Python Strong experience with troubleshooting API integrations and understanding API documentation Proficiency in using support tools such as Zendesk, Jira or similar platforms Experience with SQL for querying databases to investigate and resolve issues Excellent problem-solving skills and the ability to think critically under pressure Exceptional communication skills — both written and verbal — with a proven ability to explain complex technical issues to non-technical audiences A strong understanding of payments and financial transactions is highly preferred Ability to work in a fast-paced environment with minimal guidance Salary Range : $75K - $100K base salary Benefits Offered : Flexible PTO 401(k) Employer Match Maternity / Paternity Leave
Job Description
Job Description
Sr. Support Engineer
Last reviewed : 12 / 22 / 25
Reports to : Sr. Director of Engineering
FLSA Status : Exempt
About Us :
We have been recognized as one of Built In Chicago’s Best Startups to Work for in 2026!
Aeropay is a financial technology company modernizing money movement with pay by bank solutions. Headquartered in Chicago and backed by leading investors, Aeropay enables businesses to accept compliant, cashless payments through direct bank-to-bank (ACH) transfers, eliminating card fees and outdated payment rails. Powering online checkouts, in-store transactions and embedded payments, Aeropay’s flexible APIs and integrations are built on a secure and scalable infrastructure with compliance at the core. In industries where risk mitigation and user experience matter most, our platform gives our partners a faster, safer and more intuitive way to pay.
Aeropay is redefining what it means to pay—and get paid—by bank.
Position Overview :
Aeropay is seeking a highly skilled and collaborative Senior Support Engineer to join our team. In this role, you will be the primary technical expert for our internal client-facing teams, providing advanced assistance with daily issues related to transaction processing and account configuration. You'll be the bridge between our operations teams and our Product and Engineering teams, ensuring a seamless and positive experience for our partners. This position requires strong technical troubleshooting skills, a collaborative spirit and a passion for problem-solving.
Key Responsibilities :
Technical Issue Resolution :
- Provide advanced support for internal teams (Customer Success, Solutions Engineering, Merchant Support), helping to resolve complex issues related to payment failures, account setup and platform configuration
- Investigate and troubleshoot transaction processing errors, API-related bugs and platform anomalies, escalating as needed to Engineering
Internal Collaboration :
Knowledge Management :
Process & Tooling Improvement :
On-call Support :
Qualifications :
Compensation & Benefits :
Medical, Dental & Vision Coverage
NOTE : This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.
Aeropay is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation and the overall success of our business. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, parental status, genetic history, political affiliation or any other status protected by the laws or regulations in the locations in which we operate.