Company

Federal Reserve Bank of RichmondWhen you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.

Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.

About the Opportunity

The Enterprise Data Services team has an immediate opening for a Support Engineer. Our team delivers a centralized data and analytics platform that provides advanced data migration and analytics solutions for our bank district customers. We work with state-of-the-art technologies that are part of the next generation data ecosystem, which includes tools used for data storage, data processing, data integration, data lakes, data warehousing, and data analytics. This position will work directly with the Enterprise Business Intelligence Shared Services team.

This position is responsible for contributing to the success of the System’s Business Intelligence Shared Service Applications by leading process improvement initiatives related to content management, customer onboarding, and platform utilization. This role requires versatility and a drive to learn and pursue continuous improvement with the ability to work well in a diverse and cross-functional team. Projects will range in duration and complexity, and they will require direct consultation with business partners, technical subject matter experts, and IT service providers.

What You Will Do :

• Work with the team to manage and support a Business Intelligence ecosystem including Tableau Server, Tableau Desktop, and Tableau Prep Builder, PowerBI, Power Platform Shared Workspaces, Alteryx designer, Alteryx Server and any other BI application we deploy to provide or benefit customer reporting.
• Tableau Desktop and Tableau Prep involve supporting users with designing visualizations and troubleshooting.
• PowerBI involves supporting users with designing visualizations and troubleshooting.
• Selected candidate will support multiple user communities by building relationships and communicating frequently.

Qualifications :

Discover the Reason Why So Many People Love It Here!

When you join the Richmond Fed, not only will you find a challenging and purposeful career, you’ll also have access to a wide range of benefits and perks that support your health and wealth, including :

Other Requirements and Considerations :

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Job Category

Information Technology

Work Shift

First (United States of America)