Support engineer Jobs in Hartford, CT

Create a job alert for this search

Support engineer • hartford ct

Last updated: 12 hours ago

Software Support Engineer

Insurance Office of AmericaHartford, CT, US

Full-time

Application Support Engineer

Foley Carrier Services LLCHartford, CT, US

$75,000.00 yearly

Remote

Full-time

Quick Apply

At Foley, we are revolutionizing the way companies recruit, screen, and monitor drivers.This is an exciting time for us as we scale our B2B vertical SaaS business and modernize our products for the...Show moreLast updated: 9 days ago

Azure / Data Bricks / Snaplogic Support Engineer

Voya FinancialHartford, CT

$97,160.00–$152,880.00 yearly

Full-time

We will do this together — with customers, partners and colleagues.We will fight for others, not against : We will stand up for and champion everyone’s access to opportunities.The status quo is not ...Show moreLast updated: 30+ days ago

Direct Support Professional

Supported Living Group LLCManchester, CT, USA

$17.00 hourly

Full-time +1

Quick Apply

Founded and headquartered in Danielson in 2006, with additional program locations established in Avon and Bethany Connecticut, The Supported Living Group (SLG) provides industry leading non-medical...Show moreLast updated: 6 days ago

Software Support Engineer (Remote, New England)

J. MorrisseyHartford, CT, US

Remote

Software Support Engineer (Remote, New England).Our Client is a Connecticut-based niche marketing company that has been a leader in their space for over 25 years. They are experiencing growth in cli...Show moreLast updated: 30+ days ago

Promoted

Operations Support Specialist

Smith Brothers InsuranceGlastonbury, CT, United States

We are an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, ...Show moreLast updated: 29 days ago

Therapeutic Support Staff / Support Staff

Dr Hill Educational Services LlcAvon, CT, US

$20.00–$25.00 hourly

Part-time

Trained in PMT / CPI or willing to be trained.Provides intervention supports to families for the benefit of the child.Provides data and input as needed. May function under regular supervision by a pro...Show moreLast updated: 24 days ago

Senior Support Data Engineer ( DataStage)

Tata Consultancy ServicesBloomfield, CT

Hands-on Experience in production supportfor : .Secondary : Oracle Database, Teradata, MS SQL Server, DB2, IBM MQ ,Databricks, Python,Cloud Watch, Apache Airflow, AWS, SPLUNK, Dynatrace,.Show moreLast updated: 30+ days ago

F135 Systems Customer Support Engineer (Remote)

Raytheon TechnologiesEast Hartford, CT, USA

$96,000.00–$200,000.00 yearly

Remote

Full-time

PW100 : East Hartford 400 Main Street, East Hartford, CT, 06118 USA.Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the w...Show moreLast updated: 30+ days ago

Promoted

Medical Support

US NavyHartford, CT, United States

Full-time

About Navy Hospital Corpsmen provide treatment for thousands of Sailors and Marines, using quick thinking to help keep them fit and ready to serve at the best of their abilities.They may : Assist Na...Show moreLast updated: 8 days ago

Promoted

Enrollment Support Specialist

UnumHartford, CT, United States

$40,000.00–$75,600.00 yearly

Full-time +1

When you join the team at Unum, you become part of an organization committed to helping you thrive.Here, we work to provide the employee benefits and service solutions that enable employees at our ...Show moreLast updated: 6 days ago

Promoted

TECHNICAL SUPPORT ENGINEER

ConfluentHartford, CT, United States

$93,000.00–$109,260.00 yearly

Full-time

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day we're ...Show moreLast updated: 1 day ago

Decision Support Analyst (Data Engineer)

Highmark HealthCT, Working at Home, Conneticut

$90,300.00 yearly

Full-time

This job works closely with customers and design teams in prioritizing data and information requirements.The incumbent provides analysis in the development and support of projects and data analysis...Show moreLast updated: 30+ days ago

Family Support Provider

First Choice Health CentersEast Hartford, CT, USA

$18.00–$22.00 hourly

Full-time

Quick Apply

First Choice Health Centers (FCHC) is a Federally Qualified Health Center (FQHC) with opportunities in.This position requires outreach, recruitment, and comprehensive risk assessments of high risk ...Show moreLast updated: 10 days ago

Promoted

Production Support Engineer

Insight GlobalEast Hartford, CT, United States

$60,000.00–$100,000.00 yearly

Full-time

CTSC Repair Process & Production Control Engineer.Becoming a technical owner of various manufacturing processes in the Connecticut Stators and Components (CTSC) business unit, supporting some of th...Show moreLast updated: 2 days ago

Sustainment Engineer - Ground Support Equipment

Lockheed MartinConnecticut

$70,500.00–$132,800.00 yearly

Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry.With a rich legacy of ex...Show moreLast updated: 30+ days ago

Promoted

Marketing Support Specialist

On-Board CompaniesRocky Hill, CT, United States

Full-time

For immediate consideration please send your resume to [email protected] Line : Position Title and State you are Located. On-Board Services, Incorporated is an on-site contract service provi...Show moreLast updated: 4 days ago

Promoted

Account Support Manager

Premier, IncHartford, CT, United States

$80,000.00–$148,000.00 yearly

Full-time

Develop working knowledge of supply chain services lines of business and (solutions) products to include; 1) contract portfolio offerings in non-pharmacy, pharmacy, and food, 2) committed and aggre...Show moreLast updated: 19 days ago

Promoted

Sales Support

Robert HalfEast Hartford, CT, US

Full-time

We are on the search for a detail-oriented Sales Support individual to join our team based in Connecticut.In this role, you will be an integral part of our sales team, assisting in the generation o...Show moreLast updated: 8 days ago

Promoted
New!

DESKTOP SUPPORT

Diverse LynxHartford, CT, United States

Full-time

Diverse Lynx LLC is an Equal Employment Opportunity employer.All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solel...Show moreLast updated: 12 hours ago

Software Support Engineer

Insurance Office of AmericaHartford, CT, US

5 days ago

Job type

Full-time

Job description

Description

Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U. S. and United Kingdom. In California, dba IOA Insurance Services. (#0E67768) For more information, visit www.ioausa.com.

Job Description :

Title : Software Support Engineer

Fully Remote

About the Role : Under the direction of the Manager of IT Applications and Development, the Software Support Engineer provides assistance, advice, and solutions in support of enterprise application adoption, incident resolution, and problem resolution. The Engineer will research best practices, investigate problems, identify root causes, and collaboratively engineer solutions. The Software Support Engineer works in conjunction with Software Development staff, Tech Support staff, IT vendors, and end users to develop quick, effective solutions.

Key Responsibilities :

Manage Software Requests : Handle, research, and resolve software-related requests for assistance (incidents, problems).
Perform Triage Functions : Troubleshoot software and identify root causes of software problems.
Analyze Software Errors : Analyze software-related errors, alerts, issues, and propose solutions.
Configure Applications : Configure application workflows, monitors, alerts, reports, and SQL queries.
Administer Applications : Administer and configure enterprise applications.
Test Solutions : Test (verify) solutions using manual and automated testing tools before implementation.
Provide Technical Support : Perform technical support functions related to all IOA software systems.
Document Activities : Document software support activities thoroughly, accurately, and in a timely manner.
Make Quick Decisions : Make decisions quickly, sometimes with limited information.
Review Work Logs : Periodically review work logs and customer feedback with supervisors and other analysts to identify and act on opportunities for improvement.
Complete Projects : Independently complete small to medium projects.
Collaborate with Teams : Collaborate with both internal and external teams to ensure optimal delivery and adoption of enterprise applications.
Research Trends : Proactively research industry trends and technology best practices, sharing knowledge with teammates.
Policy Compliance : Stay updated on company policies and procedures.
Continuous Improvement : Seek and adopt best practices to improve individual and team performance.
Champion IOA Values : Demonstrate integrity and leadership.

Ideal Candidate Qualifications :

3+ years of experience supporting enterprise applications such as Salesforce, Workday, or comparable

3+ years of experience supporting cloud-based applications

Bachelor’s Degree in a technical field or higher

Demonstrated experience with relational databases

ITIL Foundations Certification

Strong analytical, problem-solving, and decision-making skills

Excellent multi-tasking, organizational, and prioritization skills

Outstanding verbal and written communication skills

Ability to perform large work volumes with high degrees of accuracy and attention to detail

Experience working in a remote environment

What We Offer :

Competitive salaries and bonus potential

Company-paid health insurance

Paid holidays, vacations, and sick time

401K with employer match

Employee stock plan participation

Professional growth and career progression opportunities

Respectful culture and work / family life balance

Community service commitment

Supportive teammates and a rewarding work environment

What to Expect (Application Process) :

30-Minute Phone Screen, Online Assessments, and Interview(s)

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

https : / / www.ioausa.com /