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Support engineer Jobs in Jacksonville fl
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SUPPORT ANALYST
SmartStreamJacksonville, FL, United States- Promoted
- Promoted
Technical Support Engineer - IBM iSeries SME
Park Place TechnologiesFL, United States- Promoted
- Promoted
ITSM Support Engineer
Vystar Credit UnionJacksonville, FL, United States- Promoted
Cloud Support Associate Engineer
Canonical - JobsJacksonville, FL, US(Remote) Technical Support Engineer
N. Harris Computer Corporation - USAFlorida, United StatesDecision Support Analyst (Data Engineer)
Highmark HealthFL, Working at Home, FloridaTechnical Sales Support Project Engineer
CarrierFlorida, United States- Promoted
System Support Engineer
Interactive Resources - iRJacksonville, FL, United StatesDesktop / Tech Lounge Support Engineer
Cynet SystemsJacksonville, FLSenior NX Support-Systems Engineer
MoogRemotes, Florida, USPiping Support Engineer
NESC StaffingKennedy Space Center, FL, USAdvanced Support Engineer - Diamond
Check Point Software Technologies Ltd.Jacksonville FL- Promoted
- Promoted
Field Support Engineer
The Intersect GroupJacksonville, FL, United StatesSoftware Support Engineer
RF-SMARTJacksonville, FL, US- Full-time
Job Description
Job Description
Software Support Engineer
US East Office (Jacksonville, FL) or US West Office (Highlands Ranch, CO)
Onsite / hybrid work schedule)
We exist to transform our customers and change lives
Summary :
RF-SMART is currently seeking experienced software support engineers to work in our Customer Success and Support group troubleshooting, diagnosing, and fixing customer issues for enterprise software in a face paced environment. Software Support Engineers with more coding experience will have opportunities to develop software modifications for our customers and work on specialized product innovation tasks. As a member of our Support team, you will also be expected to participate in an on-call rotation which will include additional compensation. Training will include time spent with technicians in multiple departments to learn how to diagnose and fix functional and technical issues in the software. The most important characteristic of our Support team is they all share a strong passion for teamwork and helping our customers.
Essential Duties and Responsibilities :
- Working directly with internal and external customers to understand their issue and provide a resolution in the form of a software fix and / or functional training / recommendations.
- Troubleshooting, diagnosing, and fixing customer issues in enterprise software built in JavaScript (both server and client side).
- Working on specialized tools and projects to enhance our base product and improve our customer experience
Education and Experience :
Selection Process (What to Expect)
Applications will be accepted through Friday, December 20, 2024.
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status). General Information : The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and / or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.
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