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Support engineer Jobs in Jacksonville fl

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Software Support Engineer

Software Support Engineer

RF-SMARTJacksonville, FL, US
Full-time
Show moreLast updated: 6 hours ago
  • Promoted
SUPPORT ANALYST

SUPPORT ANALYST

SmartStreamJacksonville, FL, United States
Full-time +1
Show moreLast updated: 4 days ago
  • Promoted
Software Engineer

Software Engineer

Robert HalfJacksonville, FL, US
Permanent
Show moreLast updated: 22 days ago

Show moreLast updated: 30+ days ago
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Technical Support Engineer - IBM iSeries SME

Technical Support Engineer - IBM iSeries SME

Park Place TechnologiesFL, United States
Full-time
Show moreLast updated: 6 days ago
  • Promoted
Instructor Support

Instructor Support

Ladgov CorporationJacksonville, FL, US
Full-time
Show moreLast updated: 2 days ago
  • Promoted
ITSM Support Engineer

ITSM Support Engineer

Vystar Credit UnionJacksonville, FL, United States
Show moreLast updated: 30+ days ago
  • Promoted
Cloud Support Associate Engineer

Cloud Support Associate Engineer

Canonical - JobsJacksonville, FL, US
Full-time
Show moreLast updated: 28 days ago
Technical Support Engineer

Technical Support Engineer

ibossFlorida
Show moreLast updated: 30+ days ago
(Remote) Technical Support Engineer

(Remote) Technical Support Engineer

N. Harris Computer Corporation - USAFlorida, United States
Remote
Full-time
Show moreLast updated: 30+ days ago
Decision Support Analyst (Data Engineer)

Decision Support Analyst (Data Engineer)

Highmark HealthFL, Working at Home, Florida
$90,300.00 yearly
Full-time
Show moreLast updated: 30+ days ago
Technical Sales Support Project Engineer

Technical Sales Support Project Engineer

CarrierFlorida, United States
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
System Support Engineer

System Support Engineer

Interactive Resources - iRJacksonville, FL, United States
$40.00 hourly
Full-time
Show moreLast updated: 24 days ago
Desktop / Tech Lounge Support Engineer

Desktop / Tech Lounge Support Engineer

Cynet SystemsJacksonville, FL
Show moreLast updated: 30+ days ago
Senior NX Support-Systems Engineer

Senior NX Support-Systems Engineer

MoogRemotes, Florida, US
$80,000.00–$145,000.00 yearly
Remote
Show moreLast updated: 30+ days ago
Piping Support Engineer

Piping Support Engineer

NESC StaffingKennedy Space Center, FL, US
$62.00–$73.00 hourly
Full-time
Show moreLast updated: 28 days ago
Mechanical Support Engineer

Mechanical Support Engineer

SwisherJacksonville, FL, US
Full-time
Show moreLast updated: 30+ days ago
Advanced Support Engineer - Diamond

Advanced Support Engineer - Diamond

Check Point Software Technologies Ltd.Jacksonville FL
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Support Analyst

Support Analyst

TEKsystemsJacksonville, FL, US
Full-time
Show moreLast updated: 14 days ago
  • Promoted
Field Support Engineer

Field Support Engineer

The Intersect GroupJacksonville, FL, United States
Full-time
Show moreLast updated: 26 days ago
Software Support Engineer

Software Support Engineer

RF-SMARTJacksonville, FL, US
6 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

Software Support Engineer

US East Office (Jacksonville, FL) or US West Office (Highlands Ranch, CO)

Onsite / hybrid work schedule)

We exist to transform our customers and change lives

Summary :

RF-SMART is currently seeking experienced software support engineers to work in our Customer Success and Support group troubleshooting, diagnosing, and fixing customer issues for enterprise software in a face paced environment. Software Support Engineers with more coding experience will have opportunities to develop software modifications for our customers and work on specialized product innovation tasks. As a member of our Support team, you will also be expected to participate in an on-call rotation which will include additional compensation. Training will include time spent with technicians in multiple departments to learn how to diagnose and fix functional and technical issues in the software. The most important characteristic of our Support team is they all share a strong passion for teamwork and helping our customers.

Essential Duties and Responsibilities :

  • Working directly with internal and external customers to understand their issue and provide a resolution in the form of a software fix and / or functional training / recommendations.
  • Troubleshooting, diagnosing, and fixing customer issues in enterprise software built in JavaScript (both server and client side).
  • Working on specialized tools and projects to enhance our base product and improve our customer experience

Education and Experience :

  • BS in Computer Science or related field or equivalent professional experience
  • 2+ years of software debugging / development in a formal work environment using JavaScript
  • Excellent critical thinking and problem-solving skills
  • Ability to accommodate context switching between tasks
  • Experience in thoroughly test solutions
  • Desire to continually learn and grow
  • Good communication skills
  • Working well with others
  • Selection Process (What to Expect)

  • Initial Call with our Talent Acquisition Team
  • Hiring Manager Interview with Director of Support
  • Development Team Panel Interview
  • Cross Functional Team Panel Interview
  • Executive Interview with VP of Professional Services
  • Applications will be accepted through Friday, December 20, 2024.

    Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status). General Information : The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and / or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

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