Support manager Jobs in Lewisville, TX
Last updated: 16 hours ago
Months (with potential extension).Austin, TX (Hybrid – 3 days in-office, 2 days remote within the U.Manage vendor service delivery by executing daily purchase orders and processing invoices promptl...Show moreLast updated: 2 days ago
Jackson Hewitt - JobID : 100-154676930 [Maintenance Mechanic] As a Field Support Technician at Jackson Hewitt, you'll : Assist with the set-up and teardown kiosk furniture, computers, tech, and kiosk...Show moreLast updated: 16 hours ago
US-OH-North Randall | US-CT-North Haven | US-DE-Middletown | US-IL-Monee | US-TX-Coppell.Ensures specific products and technology programs are executed in the field effectively while maintaining on...Show moreLast updated: 8 days ago
ESSENTIAL JOB FUNCTIONS Manage the daily activities of the Endpoint Support Team, which consists of 12 geographically disbursed employees, ensuring procedures and processes are followed consistentl...Show moreLast updated: 5 days ago
We’re excited to add a Support Manager to our Support team at Favor.The Favor Support team oversees the overall Favor experience to ensure the highest level of service for each order.When things do...Show moreLast updated: 30+ days ago
Carrier, Bryant, Payne, and Day and Night equipment alongside a generous line of parts and supplies.After 43 years in business, the company has 21 locations across the state of Texas.The company is...Show moreLast updated: 4 days ago
PCM (Patient Support Manager) .Serenity Healthcare is seeking a Patient Support Manager.In this role, you get the opportunity to connect with patients and be part of Serenity’s mission, helping pat...Show moreLast updated: 2 days ago
Are you ready to develop the future of retail?.As the world's leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficie...Show moreLast updated: 16 days ago
Responsible for performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance syste...Show moreLast updated: 4 days ago
A company is looking for a Support Manager - Americas to lead a team of Support Specialists and enhance customer experience.
Key ResponsibilitiesLead and manage a team of Support Specialists to ensu...Show moreLast updated: 1 day ago
Oshkosh Corporation - JLG Equipment Services Inc [Warehouse Associate / Package Handler] As a Material Support Associate at Oshkosh Corporation, you'll : Maintain inventory levels by identifying, la...Show moreLast updated: 16 hours ago
Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliabl...Show moreLast updated: 30+ days ago
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year.
A big part of our success comes from our customers' positive experiences...Show moreLast updated: 2 days ago
Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously ...Show moreLast updated: 30+ days ago
A growing hedge fund employing a multi-manager, market-neutral investment strategy that serves a diverse client base.As the first hire under the General Counsel / Chief Compliance Officer, you will p...Show moreLast updated: 4 days ago
- Promoted
Senior Manager, Developer Support Engineering
Tbwa Chiat / Day IncTX, United States Senior Manager, Developer Support Engineering.Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.More than 500,000 or...Show moreLast updated: 24 days ago
- Promoted
Operations Support
BayOne SolutionsAustin, Texas Metropolitan Area, United States$25.00 hourly
Full-time
- Promoted
- New!
FIELD SUPPORT TECHNICIAN
Jackson HewittTX, United StatesFull-time
- Promoted
Technician, National Support
Canon U.S.A., Inc.Coppell, TX, United States$33.59–$50.30 hourly
Full-time
- Promoted
Endpoint Support Manager
Overhead DoorLewisville, TX, United StatesFull-time
Manager, Support
Favor DeliveryTexasFull-time
- Promoted
Customer Assurance Manager : HVAC Technical Support
Robert Madden IndustriesAustin, Texas Metropolitan Area, United StatesFull-time
- Promoted
Patient Support Manager
Serenity Healthcare, LLCSouthlake, TX, United StatesFull-time
- Promoted
Cloud Support Manager
VusionGroup SACoppell, TX, United StatesFull-time
- Promoted
Engineering Support Technician
Global IID Parent LLCGrapevine, TX, USFull-time
- Promoted
Support Manager
VirtualVocationsCarrollton, Texas, United StatesFull-time
Cloud Support Manager
VusionGroupCoppell, Texas, United States As manager for the Cloud support experts, you oversee the operations of the expert support teams, ensuring that our customers receive timely, high-quality assistance.
The role involves managing supp...Show moreLast updated: 30+ days ago
- Promoted
- New!
MATERIAL SUPPORT
Oshkosh CorporationTX, United StatesFull-time
Operations Support Manager
Polk MechanicalD F W, TX Descriptor : The Operations Support Manager is responsible for overseeing and optimizing the operational functions related to HVAC service delivery.
This role involves managing support staff, coordin...Show moreLast updated: 30+ days ago
Developer Relations Support Manager - 30390
Splunk IncTexas, United States$159,200.00–$218,900.00 yearly
- Promoted
PRODUCT SUPPORT SPECIALIST
Teleperformance-Turbo TaxTX, United StatesFull-time
Senior Manager of Technical Support - Remote
ibossTexasRemote
- Promoted
Associate General Counsel
Alternative Asset ManagerAustin, Texas Metropolitan Area, United StatesFull-time
Senior Manager, Developer Support Engineering
Tbwa Chiat / Day IncTX, United States24 days ago
Job descriptionYou have 5+ years of experience in developer support, technical customer success, or a similar customer-facing technical role, with at least 3 years in a leadership position. You're comfortable managing teams and guiding individuals to success. You genuinely care about helping developers solve problems and are skilled at translating complex technical concepts into clear, actionable solutions. You have an empathy-driven approach to problem-solving. You can think critically about how to scale support processes, identify common pain points, and collaborate cross-functionally to build better developer experiences. You enjoy working closely with product, engineering, and other teams to improve documentation, workflows, and feature requests based on customer feedback. You use data to make informed decisions about team performance, customer issues, and overall support processes. You have experience using support tools, CRMs, and analytics platforms to track and improve team metrics. indicates a required field Email
Senior Manager, Developer Support Engineering
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
We’re looking for a passionate and experienced Senior Manager of Developer Support Engineering to help lead our dynamic Support Engineering teams. At Airtable, we’re committed to delivering exceptional service to our customers, and this role plays a key part in ensuring that our team has the tools, guidance, and support needed to tackle complex technical challenges. If you’re a problem-solver, an inspiring leader, and someone who thrives in a fast-paced environment, we’d love to hear from you!
What you'll do
- Lead and manage a team of support engineers, ensuring they have the resources, training, and guidance necessary to solve complex technical issues effectively and efficiently.
- Oversee and troubleshoot high-priority customer escalations, providing both technical leadership and hands-on support when needed to resolve critical issues.
- Identify recurring technical issues and work with product and engineering teams to address root causes, implement solutions, and improve product stability and user experience.
- Develop and optimize support workflows, utilizing automation, tools, and best practices to enhance team productivity and ensure timely resolution of customer inquiries.
- Collaborate closely with product and engineering teams to communicate technical challenges, identify opportunities for improvement, and help prioritize product enhancements based on support feedback.
- Foster a culture of continuous learning and improvement within the team, offering coaching, mentoring, and career development opportunities to support engineers.
- Use data to track team performance and customer trends, regularly reporting on KPIs and providing insights to leadership on how to improve customer satisfaction and operational efficiency.
- Engage with customers directly when needed to troubleshoot complex technical issues, provide guidance, and ensure a positive resolution.
Who you are
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances.
Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.
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