Support manager Jobs in Nashville, TN

Manager, Technology Support-7410-8010LifePoint Health Support Center

Description

Manager, Technology Support

Who we are :

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation / behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

What you’ll do :

The Manager, Technology Support, manages the technical support function including tenant management, workflow management, application security / internal controls and coordination of application testing with functional support teams​.

Responsibilities :

• Manage the technical support function including tenant management, workflow management, application security / internal controls and coordination of application testing with functional support teams.​
• Drive the development and implementation of future IT strategy in conjunction with LBS's business goals and objectives.​
• Engage with business stakeholders and functional support teams to identify IT requirements and develop solutions that meet functional continuous improvement requirements and recommend technology options.​
• Create technical roadmaps for new technologies incorporating AI, Big Data and Cloud technologies.​
• Lead the design and implementation of IT systems and projects in alignment with organizational transformation and project goals, to meet established standards and requirements.
• Ability to scrutinize the domains of the enterprise’s structure to improve operations and align the business and technology to be transparent.
• Provide insight in a function or specialism through analysis and knowledge of best practices to solve complex problems, driving thought leadership and innovation.
• Work with AVP, Application Support and Release Management on the effective management and delivery of complex architecture / solutions while maintaining a focus on quality and risk management and navigating operational and organizational dynamics.
• Design and develop policies, standards, guidelines, roadmaps, and strategy that affect the design, development, implementation, maintenance, and use of technology in the organization.
• Proficiency in developing standards and policies that guide the use of IT assets.
• Knowledge and ability to frame key business and technology trends within the context of the organization’s objectives.
• Explain technology trends and vendor roadmaps in terms of business impact.
• Knowledge of and ability to use methods and tools to develop a roadmap for the future state of technology which aligns the architecture and processes with business strategies and objectives.
• Knowledge of organizational, IT industry leading practice and market relevant policies, standards, and procedures.
• Ability to introduce innovative ways of organizing, managing, and integrating data to ensure its quality and ability to be used as a distinctive asset to generate a return. Ability to align the data strategy with relevant legislation and business strategies.
• Contribute to enterprise architecture strategy that enables value and growth for the organization.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

Qualifications

What you’ll need :

Education : Bachelors Degree required, preferably in the areas of Business Architecture, Data Architecture, Application Architecture, Network Architecture, Security Architecture, or equivalent job experience.

Experience :

Why choose us :

As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do : “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.

Benefits : We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.

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Primary Location

Tennessee-Brentwood

Schedule

Full-timeWork ScheduleDay shift, 7-10 hr / shift, weekdays only