Support specialist Jobs in Carmel, IN

Last updated: 16 hours ago

Promoted

PRODUCT SUPPORT SPECIALIST

Teleperformance-Turbo TaxIN, United States

Full-time

Promoted

Certified ServiceNow Support Specialist

RADcube, LLCCarmel, IN, US

Full-time

We are seeking a Certified ServiceNow Support Specialist to provide expert-level technical support and maintenance for our ServiceNow platform. The ideal candidate will ensure the platform operates ...Show moreLast updated: 30+ days ago

Technical Support Specialist

Core ManagedCarmel, IN, US

Quick Apply

Core Managed is looking for an IT tech that has the desire to join a fast-growing company.This will be a junior level, fast paced position, and you will be doing level 1 ...Show moreLast updated: 7 days ago

Promoted

Executive Support Specialist

Lambda Chi Alpha Fraternity, Inc.carmel, IN, United States

Full-time

The Executive Support Specialist is a key player in ensuring smooth daily office operations while providing critical administrative support to senior leadership. This role is responsible for managin...Show moreLast updated: 2 days ago

Promoted

Legal Operations Support

JobscienceCarmel, IN, United States

$26.00 hourly

Full-time

Legal Administrative Assistant.This role is an excellent opportunity for individuals looking to enter the legal industry and gain valuable experience while supporting attorneys, paralegals, and oth...Show moreLast updated: 15 days ago

Promoted

Nutrition Support Dietitian

Zionsville MeadowsZionsville, IN, United States

Full-time +1

Become a clinical Registered Dietitian at American Senior Communities today! Registered Dietitians play an important role in enhancing the overall health and quality of life for our residents throu...Show moreLast updated: 1 day ago

Promoted

Stakeholder Relations Support Specialist

Agility PartnersCarmel, IN, United States

Full-time

Stakeholder Relations Coordinator to support the planning, coordination, and execution of stakeholder meetings and events. This role is responsible for maintaining the Stakeholder Relations Event an...Show moreLast updated: 4 days ago

Part Time Auction Support Specialist

Cox AutomotiveCarmel, Indiana

This position ensures accurate, efficient recording of vehicle and customer information / during the sale and provides administrative support to the auctioneer on sale days.The Auction Support ...Show moreLast updated: 30+ days ago

Promoted

Product Support Specialist - Work from Home (Flexible Hours)

TurboTaxCarmel, Indiana

Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday. TurboTax is looking 2000+ p...Show moreLast updated: 30+ days ago

Fleet Support Specialist

ProcomCarmel, IN, US

Fleet Support Specialist Intro.We are looking for a dedicated Fleet Support Specialist to join our team on a six-month contingent basis. The position will be responsible for managing vehicle registr...Show moreLast updated: 30+ days ago

Insurance Support Specialist -Insurance

EPICCarmel, IN, US

Full-time

The Insurance Support Associate completes administrative tasks and projects in support of the Premier Team.Perform administrative functions in support of the Premier Team which may include but are ...Show moreLast updated: 19 days ago

Promoted

Medical Support

US NavyCarmel, Indiana, US

Full-time

About Navy Hospital Corpsmen provide treatment for thousands of Sailors and Marines, using quick thinking to help keep them fit and ready to serve at the best of their abilities.They may : Assist Na...Show moreLast updated: 4 days ago

Promoted

Fleet Support Assistant

Lunar CompaniesNoblesville, IN, US

Full-time

Lunar Companies is looking for hard-working, dedicated people to join our team.Operating a forklift (or willing to get certified). Loading and unloading of parts / equipment using forklift (if certifi...Show moreLast updated: 2 days ago

Promoted

Remote Online Support Specialist - Entry Level - $45 per hour

GLOCPANoblesville, Indiana

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show moreLast updated: 14 days ago

Promoted
New!

MAINTENANCE SUPPORT

Crown Equipment CorporationIN, United States

Full-time

Crown Equipment Corporation - JobID : 1260907200 [Maintenance Technician] As a Maintenance Support Worker at Crown Equipment Corporation, you'll : Maintain, troubleshoot, and repair production equipm...Show moreLast updated: 16 hours ago

Promoted

Direct Support Professional

Help at HomeWestfield, IN, US

$17.00 hourly

Full-time

Help at Home is hiring caregivers in your community TODAY!.Now offering weekly pay! Starting pay up to $17 an hour!.Start your career with the nation’s leading provider of in-home support to ...Show moreLast updated: 25 days ago

Dispute Correspondence Support Specialist

Carrington Holding CompanyWestfield, IN, United States

$22.00 hourly

Full-time

Come join our amazing team and work in our Westfield, IN location, or remote from home in Eastern Time Zone!.The Dispute Support Specialist is responsible for providing general support to the Loan ...Show moreLast updated: 27 days ago

Promoted
New!

FIELD SUPPORT TECHNICIAN

Jackson HewittIN, United States

Full-time

Jackson Hewitt - JobID : 100-154671945 [Maintenance Mechanic] As a Field Support Technician at Jackson Hewitt, you'll : Assist with the set-up and teardown kiosk furniture, computers, tech, and kiosk...Show moreLast updated: 16 hours ago

Promoted
New!

DIRECT SUPPORT LEAD

BrightSpring Health ServicesIN, United States

Full-time

BrightSpring Health Services - JobID : 161837 [Nursing Assistant / Health Aide] As a Direct Support Lead at BrightSpring Health Services, you'll : Lead a team of direct support professionals in provi...Show moreLast updated: 16 hours ago

PRODUCT SUPPORT SPECIALIST

Teleperformance-Turbo TaxIN, United States

2 days ago

Job type

Full-time

Job description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

You demonstrate a sincere desire for a quality customer experience

You have a team player attitude

You promote a positive work environment

You thrive in a fast-paced environment and handle change well

You have a collaborative approach to problem solving and like sharing feedback

You understand the value of your individual impact on the team and company's success

TECHNICAL / FUNCTIONAL SKILLS :

You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone

Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment

You have experience with software troubleshooting abilities

You know how to modify your communication style to meet customer needs and tone

You possess customer service skills

You are able to simplify and communicate complex ideas to customers

You have the ability to diffuse situations with angry customers

You are comfortable in a training environment that includes watching self-paced training module videos

You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts

You are willing to step-in as needed including answering questions from customers via chat

ANALYTICAL SKILLS :

You are able to research, analyze and determine an appropriate course of action in a variety of situations

You can solve complex problems while exercising good judgment

You have critical thinking and problem solving skills

ORGANIZATIONAL SKILLS :

You demonstrate initiative and the ability to multitask.

You work well under pressure of meeting team productivity goals.

Successful candidates must be willing to meet service level and contact per hour commitments.

You understand and accept schedule adherence in a call center environment

You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue

KNOWLEDGE / BACKGROUND EXPERIENCE :

You are a High School graduate

Preferably, you have basic knowledge of tax laws and tax concepts

Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary

BEHAVIORAL COMPETENCIES

You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.

You are comfortable being on camera with your customers and understand the value of humanizing the interaction

You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships

You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions

You possess active listening skills and know how to ask probing questions to arrive at answers quicker

Operating Hours

Operating Hours : 8am to midnight EST ; Monday to Sunday

Required Minimum Hours : 30 hours per week

Peak Period :

April 9th, 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT

April 15, 2025 : 8am-3am EST / EDT

5 Turbo Bonus Boost per hour.

Applicable to all hours worked from April 9th to 15th.

Service Providers (SPs) must meet the required minimum of 30 hours per week.

Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th

These times may be revised periodically based on business needs

MINIMUM HOURS TO BE WORKED EACH WEEK

You must work a minimum of 30 hours each week on all schedules

Mandatory Requirements

Must reside in the USA

Must have passed background check and pass tech check in order to attend certification.

Must be on camera during certification.

Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.

Service Provider (SP) must have the following Hardware Requirements.

Windows Computer (Mac and Chromebooks are not permitted)

Windows 10 or 11

AMD or Intel Core Series (I3-I9)

At least 8gb of RAM

Webcam

Wired Mouse

USB Headset

Wired Internet Connection

Conflict of Interest

Cannot hold Gigs with Column Tax or any Intuit Vendors

Training Information

Duration

20 Hours

Price

79.99 USD

Course Details