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Support specialist Jobs in Houston, TX

Last updated: 1 day ago
  • Promoted
Technical Support Specialist

Technical Support Specialist

The Phoenix GroupHouston, TX, United States
Full-time
We are seeking a detail-oriented and proactive Technical Support Specialist to join our IT team at [Law Firm Name].The ideal candidate will be responsible for providing technical assistance and sup...Show moreLast updated: 22 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

ARES CorporationHouston, TX, US
Full-time
The IT Customer Support Specialist plays a critical role by directly supporting all HSFTIC team members for IT services, employing a high degree of customer service, technical expertise, and respon...Show moreLast updated: 30+ days ago
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Parent Support Specialist

Parent Support Specialist

Journey Through LifeHouston, TX, US
Full-time
The Parent Counselor provides professional guidance, emotional support, and practical strategies to parents seeking to enhance their parenting skills, strengthen family relationships, and navigate ...Show moreLast updated: 2 days ago
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Client Support Specialist

Client Support Specialist

AEGHouston, TX, United States
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Department : Information Techn...Show moreLast updated: 30+ days ago
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Administrative Support Specialist

Administrative Support Specialist

Murray ResourcesHouston, TX, United States
$20.00–$22.00 hourly
Full-time
A stable equipment dealer is seeking an.The ideal candidate will have excellent customer service experience and work well in a team environment. Answer calls and respond to general questions.Assist ...Show moreLast updated: 9 days ago
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Customer Support Specialist

Customer Support Specialist

Teleperformance-Turbo TaxSouthside Place, TX, United States
Full-time
GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences...Show moreLast updated: 1 day ago
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Customer Support Specialist

Customer Support Specialist

ARESHouston, TX, United States
Full-time
The IT Customer Support Specialist plays a critical role by directly supporting all HSFTIC team members for IT services, employing a high degree of customer service, technical expertise, and respon...Show moreLast updated: 29 days ago
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IT Support Specialist

IT Support Specialist

Triden GroupHouston, TX, US
Full-time
IT Support Administrator (Tier 2) – location : Houston, Texas.Provides On-Site and Remote support, troubleshooting, and end-user assistance via phone or email. Provides in-depth enterprise desk...Show moreLast updated: 13 days ago
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Patient Support Specialist

Patient Support Specialist

Horizon Asset GroupHouston, TX, United States
Full-time
This role requires strong communication skills and a patient-focused approach to service.Answer incoming calls and assist patients with inquiries. Verify patient information and insurance details fo...Show moreLast updated: 1 day ago
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Client Support Specialist

Client Support Specialist

H starHouston, TX, United States
Full-time
Department : Information Technology.Supervisor : Service Desk Manager.Classification : Full Time / Non-Exempt.The Client Support primary role is to provide level one and level two technical support for ...Show moreLast updated: 30+ days ago
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Customer Support Specialist

Customer Support Specialist

FreshByte SoftwareHouston, TX, United States
Full-time
FreshByte Software is a fully integrated Windows-based software solution for wholesale food distributors, importers, and manufacturers located in Houston, TX. The software provides instant inventory...Show moreLast updated: 22 days ago
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IT Support Specialist

IT Support Specialist

Nexis BuildsHouston, Texas, USA
$62,000.00–$97,000.00 yearly
IT Support Specialist (Remote United States Only).Join Nexis Builds & Power the Future of Engineering with Your IT Expertise!. At Nexis Builds we are shaping the future of civil engineering construc...Show moreLast updated: 17 days ago
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Benefit Support Specialist

Benefit Support Specialist

Robert HalfHouston, TX, United States
Permanent
Houston software client is looking for a direct hire Benefits Support Specialist is responsible for providing accurate and timely assistance regarding employee benefits programs, including health i...Show moreLast updated: 4 days ago
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Administrative Support Specialist

Administrative Support Specialist

Andy FrainHouston, TX, United States
Full-time
Provide administrative and clerical support within the district office.Performs duties in the pay roll, benefits and supply support to the branch office and all supported accounts.Processes all new...Show moreLast updated: 1 day ago
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Customer Support Specialist

Customer Support Specialist

TAS Realty GroupHouston, TX, United States
Full-time
Join the dynamic team at TAS Realty Group as a Customer Support Specialist where you will play an integral role in delivering exceptional service to our clients. Located in the thriving Houston Metr...Show moreLast updated: 1 day ago
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CLINIC SUPPORT SPECIALIST-Clinic Support

CLINIC SUPPORT SPECIALIST-Clinic Support

Kelsey-Seybold ClinicHouston, TX, United States
$42,697.00–$52,744.00 yearly
Full-time
Under the general direction of the Nurse Manager / Nurse Supervisor / Nursing Coordinator, the Clinic Support Specialist I performs varied administrative and clerical duties for an assigned clinical di...Show moreLast updated: 1 day ago
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EndUser Support Specialist

EndUser Support Specialist

VDart IncHouston, Texas, USA
Role : EndUser Support Specialist.Image and complete computer builds and finalize the installation to the business core load specification as assigned. Receive materials inventory systems and parts a...Show moreLast updated: 18 days ago
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Parent Support Specialist

Parent Support Specialist

Journey Through Life PLLCHouston, TX, United States
Full-time
The Parent Counselor provides professional guidance, emotional support, and practical strategies to parents seeking to enhance their parenting skills, strengthen family relationships, and navigate ...Show moreLast updated: 1 day ago
  • Promoted
Behavior Support Specialist

Behavior Support Specialist

United Way of Central New YorkHouston, TX, United States
$68,000.00–$70,000.00 yearly
Full-time
The Behavior Support Specialist will play a critical role in supporting the social-emotional and behavioral development of young children (birth to age 5) experiencing challenges in early learning ...Show moreLast updated: 1 day ago
Technical Support Specialist

Technical Support Specialist

The Phoenix GroupHouston, TX, United States
22 days ago
Job type
  • Full-time
Job description

Job Summary :

We are seeking a detail-oriented and proactive Technical Support Specialist to join our IT team at [Law Firm Name]. The ideal candidate will be responsible for providing technical assistance and support to the firm's employees, ensuring the efficient operation of all hardware, software, and network systems. This role requires excellent communication skills, a strong understanding of legal technologies, and the ability to troubleshoot and resolve technical issues in a timely and effective manner.

Key Responsibilities :

  • Technical Support
  • Provide first-line support for hardware and software issues across the firm.
  • Assist staff with technical troubleshooting via phone, email, and in-person.
  • Diagnose and resolve technical issues related to desktops, laptops, printers, and mobile devices.
  • Perform software installations, configurations, and upgrades.
  • Support applications commonly used in the legal industry, such as document management systems, billing software, and case management tools.
  • User Support & Training
  • Provide user training on software applications, IT systems, and best practices for security and data management.
  • Create and maintain user documentation for common technical processes and troubleshooting steps.
  • Act as the primary point of contact for all tech-related queries from attorneys and staff.
  • System Maintenance & Monitoring
  • Assist in monitoring network performance and resolving any related issues.
  • Perform regular software updates, patches, and system checks.
  • Help manage backups and ensure data integrity for critical systems.
  • Hardware & Software Management
  • Assist with procurement and setup of new hardware and software for users.
  • Configure and maintain devices such as computers, printers, and mobile phones.
  • Track and manage hardware inventory, ensuring efficient allocation and timely replacement.
  • Security & Compliance
  • Support the firm’s compliance with data security policies and legal industry regulations.
  • Help enforce IT security best practices, including password management, multi-factor authentication, and encryption.
  • Collaboration with IT Team
  • Work closely with other IT professionals on troubleshooting and escalated issues.
  • Assist in the implementation of new technologies and IT infrastructure.
  • Participate in disaster recovery planning and execution.

Qualifications :

  • Education : Bachelor’s degree in Information Technology, Computer Science, or related field preferred. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
  • Experience :
  • Minimum 2-3 years of experience in a technical support or IT role, preferably in a law firm or professional services environment.
  • Familiarity with legal software applications such as document management, case management, and billing software.
  • Experience in troubleshooting hardware, software, and network issues in a fast-paced environment.
  • Skills :
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills, with the ability to work effectively with all levels of staff.
  • Ability to prioritize and manage multiple tasks efficiently.
  • Knowledge of network systems, security protocols, and data backup procedures.
  • Working Conditions :

  • Full-time, on-site role with occasional after-hours support as needed.
  • Some travel may be required within the local area for hardware installations or office relocations.