Support specialist Jobs in Tulsa, OK

Last updated: 6 hours ago

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CUSTOMER SUPPORT SPECIALIST

Teleperformance-Turbo TaxOK, United States

Full-time

Recovery Support Specialist

Family & Children's ServicesTulsa, OK, USA

$19.00 hourly

Full-time

Complete benefit package with 33 paid days off 1st year!.The Peer Recovery Support Specialist (PRSS) provides peer support services, based on an individualized, recovery-focused service philosophy ...Show moreLast updated: 30+ days ago

Promoted

HABILITATION TRAINING SPECIALIST / SUPPORT PROVIDER

HOME OF HOPETulsa, OK, United States

Full-time

Provide people with diverse support needs training and assistance in such as daily living skills, leisure / social activities, personal hygiene skills, social skills and vocational skills, etc.This i...Show moreLast updated: 1 day ago

IT Support Specialist I.

The University Of TulsaTulsa, Oklahoma, US

The University of Tulsa’s IT Client Services team is the central point of contact for all IT-related incidents and service requests. The IT Support Specialist is a customer-facing role within the Cl...Show moreLast updated: 30+ days ago

Promoted

Sales Support Specialist

TDWTulsa, OK, US

Full-time

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience a...Show moreLast updated: 5 days ago

Promoted

HABILITATION TRAINING SPECIALIST / SUPPORT PROVIDER

HOME OF HOPE, INC.Jenks, OK, United States

Full-time

•Production Senior Support Specialist

University of OklahomaOklahoma

$18.00–$18.50 hourly

Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. Located within the College of Contin...Show moreLast updated: 30+ days ago

Promoted

Talent Support Specialist

DanosTulsa, OK, United States

The Talent Support Specialist is responsible for managing the staffing workflow from offer letter to the employee's first day of work. This role involves coordinating pre-employment activities, ensu...Show moreLast updated: 6 days ago

Promoted

Technical Support Specialist

AAONTulsa, OK, United States

$22.99–$34.49 hourly

Provides technical support to AAON representatives and technicians via phone communication during live interactions.Provide written answers in clear and direct communication via emailed interaction...Show moreLast updated: 6 days ago

Promoted

Administrative Support Specialist (Remote)

D Aceto Services LLCTulsa, Oklahoma

Quick Apply

D Aceto Services LLC is seeking a detail-oriented and proactive Administrative Support Specialist to join our remote team. In this role, you will provide comprehensive administrative support to vari...Show moreLast updated: 30+ days ago

Systems Support Specialist II - City

City of Oklahoma CityOK, United States

$35.46–$54.26 hourly

Full-time

The normal starting pay for this position is the minimum of the pay range listed above.A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applica...Show moreLast updated: 30+ days ago

Promoted

Desktop Support Specialist

Hartwig StaffingTulsa, OK, US

$40,000.00–$55,000.00 yearly

Full-time

Hartwig Staffing is partnered with a well-known company in Tulsa that is looking to add a.Compensation on this role is $40K - 55K. Skills you'll need / what you'll do : .At least 1 or more years...Show moreLast updated: 11 days ago

Support Specialist

Manatron, Inc.Oklahoma, United States

Remote

Full-time

As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. This will involve answering complex questions, contributing to our knowledge...Show moreLast updated: 30+ days ago

Promoted

Device Support Specialist - Oklahoma

Novocure IncTulsa, OK, United States

Device Support Specialist (DSS).Tumor Treating Fields (TTFields).The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into d...Show moreLast updated: 30+ days ago

Customer Support Specialist

BDITulsa, OK

The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing, quotation, over...Show moreLast updated: 30+ days ago

PC Support Specialist

Tulsa Community CollegeTulsa, OK

$18.61 hourly

Provide IT support for students, faculty, and staff in the library.Assist with troubleshooting the college's technology devices and student mobile devices. Assist with software issues such as downlo...Show moreLast updated: 30+ days ago

RCM Support Specialist

UMC Health SystemTulsa

Full-time

We’ve learned that what is best for patients is also best for employees.Learn more about why we are one of the Best Companies to Work for in Texas. Join UMC Physicians : Where Employee Satisfaction S...Show moreLast updated: 30+ days ago

Business Support Specialist

QAI LaboratoriesTulsa, OK, US

Full-time

The successful candidate will perform, but not be limited to, the following duties : .Maintains building repairments and keeps a record. Makes cheque / check deposits daily, as necessary.Creates and Mai...Show moreLast updated: 30+ days ago

Promoted

IT Support Specialist - Corporate Office, Tulsa OK

Spectrum Paint Company IncTulsa, OK, US

Full-time

Monday – Friday 8 : 00 am – 5 : 00 pm.Technology plays a vital role in connecting Spectrum Paint to its employees and customers. The IT Support Specialist will work directly with the IT depa...Show moreLast updated: 11 days ago

CUSTOMER SUPPORT SPECIALIST

Teleperformance-Turbo TaxOK, United States

6 hours ago

Job type

Full-time

Job description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

You demonstrate a sincere desire for a quality customer experience

You have a team player attitude

You promote a positive work environment

You thrive in a fast-paced environment and handle change well

You have a collaborative approach to problem solving and like sharing feedback

You understand the value of your individual impact on the team and company's success

TECHNICAL / FUNCTIONAL SKILLS :

You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone

Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment

You have experience with software troubleshooting abilities

You know how to modify your communication style to meet customer needs and tone

You possess customer service skills

You are able to simplify and communicate complex ideas to customers

You have the ability to diffuse situations with angry customers

You are comfortable in a training environment that includes watching self-paced training module videos

You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts

You are willing to step-in as needed including answering questions from customers via chat

ANALYTICAL SKILLS :

You are able to research, analyze and determine an appropriate course of action in a variety of situations

You can solve complex problems while exercising good judgment

You have critical thinking and problem solving skills

ORGANIZATIONAL SKILLS :

You demonstrate initiative and the ability to multitask.

You work well under pressure of meeting team productivity goals.

Successful candidates must be willing to meet service level and contact per hour commitments.

You understand and accept schedule adherence in a call center environment

You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue

KNOWLEDGE / BACKGROUND EXPERIENCE :

You are a High School graduate

Preferably, you have basic knowledge of tax laws and tax concepts

Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary

BEHAVIORAL COMPETENCIES

You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.

You are comfortable being on camera with your customers and understand the value of humanizing the interaction

You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships

You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions

You possess active listening skills and know how to ask probing questions to arrive at answers quicker

Operating Hours

Operating Hours : 8am to midnight EST ; Monday to Sunday

Required Minimum Hours : 30 hours per week

Peak Period :

April 9th, 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT

April 15, 2025 : 8am-3am EST / EDT

5 Turbo Bonus Boost per hour.

Applicable to all hours worked from April 9th to 15th.

Service Providers (SPs) must meet the required minimum of 30 hours per week.

Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th

These times may be revised periodically based on business needs

MINIMUM HOURS TO BE WORKED EACH WEEK

You must work a minimum of 30 hours each week on all schedules

Mandatory Requirements

Must reside in the USA

Must have passed background check and pass tech check in order to attend certification.

Must be on camera during certification.

Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.

Service Provider (SP) must have the following Hardware Requirements.

Windows Computer (Mac and Chromebooks are not permitted)

Windows 10 or 11

AMD or Intel Core Series (I3-I9)

At least 8gb of RAM

Webcam

Wired Mouse

USB Headset

Wired Internet Connection

Conflict of Interest

Cannot hold Gigs with Column Tax or any Intuit Vendors

Training Information

Duration

20 Hours

Price

79.99 USD

Course Details