System analyst Jobs in Durham, NC

Senior Manager, Learning Management System (LMS) - HR Technology

Labcorp is seeking a Senior Manager, Learning Management System (LMS). The Senior Manager, LMS is the enterprise owner of Labcorp's learning management ecosystem, responsible for technical strategy, governance, operations, and continuous improvement of the LMS and related learning technologies. This role sits within HR Technology and partners closely with Learning & Development, Talent Management, HR Operations, QA & Compliance, IT, and business stakeholders to deliver a seamless, scalable, and modern learning experience.

The ideal candidate brings deep expertise in enterprise LMS platforms (Docebo preferred), strong leadership capabilities, and a proven track record of driving platform enhancements, integrations, and user adoption. Experience operating within a 21 CFR Part 11validated environment is highly valued.

This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. in your local time zone. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible. Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.

Job Responsibilities

• Strategic Leadership
• Serve as the product owner for the LMS, shaping the roadmap, prioritizing enhancements, and driving platform evolution.
• Establish and maintain governance frameworks, including standards, processes, and documentation.
• System Implementation
• Lead, in partnership with our 3rd party implementation partners, the implementation of Labcorp's new learning platform, Docebo.
• Support sunsetting of current learning platform (Saba) by December 2026.
• Support archival activities related to Saba end-of-life in conjunction with Labcorp's archival and database teams.
• Platform Ownership & Operations
• Oversee day-to-day LMS operations, including configuration, permissions, workflows, content management, and system performance.
• Ensure the LMS and related systems meet 21 CFR Part 11 requirements, including validation, audit trails, and electronic signature controls.
• Manage integrations with HRIS, SSO, content libraries, analytics tools, and other HR technology platforms.
• Lead vendor relationships, contract discussions, and escalation management.
• Team Leadership
• Lead and develop a team of LMS administrators, analysts, and learning technology specialists.
• Set clear priorities, coach team members, and foster a culture of continuous improvement and service excellence.
• Project & Implementation Management
• Lead major LMS initiatives, including new platform implementations, migrations, upgrades, and enterprise-wide enhancements.
• Oversee system validation activities (URS, FRS, IQ/OQ/PQ) where required.
• Partner with IT and cross-functional teams to ensure secure, compliant, and scalable solutions.
• Stakeholder Partnership
• Collaborate with L&D, HR, Quality, Regulatory, and business leaders to design effective learning workflows and experiences.
• Translate business needs into technical requirements and system configurations.
• Provide guidance on learning technology best practices, capabilities, and emerging trends.
• Analytics & Reporting
• Oversee learning data governance, reporting, and dashboards.
• Deliver insights that support compliance, talent development, and business decision-making.

Minimum Qualifications

• Bachelor's Degree
• 5 or more years' of experience in learning technology, LMS administration, or HR technology roles.
• 3 or more years' expertise with Saba and/or Docebo; Docebo experience is preferred but experience with both is highly valued.
• 3 or more years' experience working in a 21 CFR Part 11validated environment, including system validation and audit readiness.
• 2 or more years' demonstrated ability to lead and develop technical teams.

Additional Job Standards

• Proven experience leading LMS implementations, migrations, or major upgrades.
• Strong understanding of LMS integrations (HRIS, SSO, content providers, analytics platforms).
• Strong project management skills with experience in Agile, waterfall, or hybrid methodologies.
• Excellent communication, stakeholder management, and problem-solving skills.
• Experience integrating LMS with Workday HCM
• Experience with additional learning platforms (Degreed, Cornerstone, Workday Learning, SCORM/xAPI tools).
• Background in change management and user adoption strategies.
• Experience in regulated industries such as pharmaceuticals, biotech, or medical devices.
• Familiarity with AI-enabled learning tools and modern learning experience design.

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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