Certification in tax-related field highly desirable – Enrolled Agent and / or CPA is preferred Aptitude / ability to learn Tax related programming skills Prior programming skills / experience in any language is a plus Possesses Excellent Technical Acumen & complex problem-solving skills Previous in-depth utilization of tax preparation software is highly preferred Strong understanding of federal and state taxation, preferably in multiple tax categories : Individual, business, non-profit, estates and trusts, etc. Positive “change agent” mindsets : leadership, optimism, innovation, continuous improvement of work processes Exhibits continuous learning approaches w / expanding influence Ability to partner across teams and functions, and influence across boundaries Highly organized with strong attention to detail Superior computer skills, including proficiency in moderate to complex operations. Excellent written and verbal communication skills.