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Sr. Account Manager, Social | Growth Marketing Team
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Sales Team Manager
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Highmark HealthCO, Working at Home, ColoradoSr. Account Manager, Social | Growth Marketing Team
3Q DigitalDenver, CO- Full-time
We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world.
This is remote role, however you must be located within 50 miles of San Francisco, CA to be considered.
About You
The Senior Account Manager, Social is responsible for paid social performance, along with client management and delegation of production resources. They serve as the primary point of contact for their assigned clients by answering client emails and leading weekly calls. They also design and execute paid social channel strategy. The Sr Account Manager, Social will work with vendor reps and senior team members to hone the strategies they present to clients but are ultimately responsible for project management on accounts they own.
JOB RESPONSIBILITIES
- Maintaining an advanced understanding of primary paid media channels and how they fit within the funnel – to include Meta / Instagram, TikTok, Snapchat, Pinterest, LinkedIn.
- Driving account strategy geared towards achieving or exceeding client efficiency and growth goals.
- Developing and executing the appropriate account management monitoring and optimization techniques to drive performance toward client targets and budgets.
- Quantifying and prioritizing initiatives that will have the greatest impact on account performance.
- Driving the creation of client roadmaps, testing plans, reports / dashboards, and QBRs / FBRs to meet client needs.
- Managing the performance of designated client portfolio to client performance goals and practicing good stewardship of client budgets.
- Writing, reviewing and ensuring that agendas meet client needs for status calls and adhere to all important and upcoming management updates.
- Effectively leading client calls, speaking to completed projects, performance, and planned initiatives / long-term optimization strategy.
- Ensuring all account management efforts go through a QA process and are executed / delivered error-free.
- Owning the relationship between DEPT® and dedicated platform reps (i.e. Google, LinkedIn, etc.). Working with reps to identify and vet new opportunities while maintaining platform best practices, etc.
- Owning the paid media strategic roadmap on all accounts and supporting the Account Lead to help in coordinating initiatives with growth teams for the holistic client roadmap.
- Manage at least one direct report, working closely to develop this team member’s skills while efficiently helping to move the accounts forward.
QUALIFICATIONS
Additional things that will impress us :
WHAT DO WE OFFER?
We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package :
The anticipated salary range for this position is $92,700 – $109,000. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.