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Technical account manager Jobs in Denver, CO

Last updated: 16 hours ago
Manager, Technical Account Management

Manager, Technical Account Management

AxonDenver, Colorado, US
$76.00 hourly
As a manager within the Technical Account Management team, you will oversee a team of Technical Account Managers, driving the delivery of exceptional technical support and ensuring the successful a...Show moreLast updated: 30+ days ago
Account Manager

Account Manager

ActalentDenver, CO, US
$65,000.00 yearly
We’re looking for a highly motivated.Account Manager (Business Development).Building trusted, consultative relationships with our clients is a critical part of our business.If you’re enthusiastic a...Show moreLast updated: 15 days ago
Technical Account Manager

Technical Account Manager

Ziff DavisDenver, Colorado
Position at Ookla We’re Ookla, the company behind Speedtest, Downdetector, and an ever-expanding suite of connectivity tools. Our team is a group of people brought together through passion and inspi...Show moreLast updated: 30+ days ago
  • Promoted
Account Manager

Account Manager

Netgain SolutionsEnglewood, CO, United States
$70,000.00–$140,000.00 yearly
Full-time
Location : Denver, CO or Lehi, UT.Netgain empowers accounting teams to eliminate broken and inefficient operations and gain back valuable time with modern technology and automation.We help businesse...Show moreLast updated: 10 days ago
  • Promoted
Account Manager

Account Manager

EvolveDenver, CO, US
$22,500.00 yearly
Full-time
At Evolve, we're on a mission to make vacation rental easy for everyone.Our high-performing, customer-obsessed team runs on curiosity, communication, and accountability—working together t...Show moreLast updated: 4 days ago
  • Promoted
Account Manager

Account Manager

Dixie InteriorsAurora, CO, United States
$85,000.00–$95,000.00 yearly
Full-time
Currently seeking an Account Manager to join our team!.ESSENTIAL DUTIES AND RESPONSIBILITIES.Return calls, emails and text in a timely manner. Be punctual to meetings with office staff, leadership, ...Show moreLast updated: 29 days ago
  • Promoted
  • New!
Technical Account Executive

Technical Account Executive

Switchboard HiringDenver, CO, US
$70,000.00 yearly
Full-time
Switchboard, a hiring agency, is seeking a.This Golden, Colorado-based role offers an opportunity to drive complex sales cycles and implementations that directly impact emergency response times acr...Show moreLast updated: 16 hours ago
Technical Account Manager, Public Sector

Technical Account Manager, Public Sector

Okta, Inc.Denver, CO
Full-time
Okta is The World’s Identity Company.We free everyone to safely use any technology—anywhere, on any device or app.Our Workforce and Customer Identity Clouds enable secure yet flexible access, authe...Show moreLast updated: 4 days ago
  • Promoted
Account Manager

Account Manager

AvenicaDenver, CO, United States
$60,000.00–$70,000.00 yearly
Full-time
Pay : $60,000-70,000 + Annual Bonus Opportunity.Work Set-Up : IN-OFFICE - with 5 remote WFH days a month.Our client is seeing an Account Manager to provide high-quality service to Clients and Account...Show moreLast updated: 3 days ago
  • Promoted
Technical Account Manager

Technical Account Manager

LIFESIGHT LLCDenver, CO, US
Full-time
Technical Account Manager (TAM).Lifesight is a leading provider of advanced marketing measurement solutions.Our platform helps brands and agencies optimize their advertising strategies through data...Show moreLast updated: 11 days ago
  • Promoted
Account Manager

Account Manager

CBREAurora, CO, United States
Administrative, Building Management, Facilities Management.Aurora - Colorado - United States of America.As a CBRE Account Management Manager, you will oversee a small to medium-sized team responsib...Show moreLast updated: 29 days ago
  • Promoted
Account Manager

Account Manager

InspHireDenver, CO, US
Full-time
A company that was incorporated in 2017 to create highly-innovative, land-based electronic gaming machines is looking for an Account Manager to create long-term, trusting relationships with its cus...Show moreLast updated: 29 days ago
  • Promoted
Technical Account Manager

Technical Account Manager

VirtualVocationsLittleton, Colorado, United States
Full-time
A company is looking for a Technical Account Manager to support VIP clients and enhance customer service through technology. Key ResponsibilitiesManage incoming support calls and emails, ensuring ti...Show moreLast updated: 22 days ago
  • Promoted
Account Manager

Account Manager

TransPerfectDenver, CO, United States
Full-time
Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands / organizations find and implement solutions that allow ...Show moreLast updated: 19 days ago
Technical Account Manager

Technical Account Manager

WebscaleColorado
Remote
This is a Full Time, The Technical Account Manager will consistently demonstrate strong customer focus, responsiveness, and the ability to drive resolution of complex technical issues.This role is ...Show moreLast updated: 30+ days ago
IT Technical Account Manager

IT Technical Account Manager

Pacific Office AutomationDenver, Colorado, US
$60,000.00–$100,000.00 yearly
We're looking for an IT Technical Account Manager to join our team.Technical Account Manager (TAM).This includes all aspects of the Information Technology sale including. post-sales calls, directin...Show moreLast updated: 30+ days ago
Technical Account Manager

Technical Account Manager

RingCentralDenver, Colorado
$51.00 hourly
Full-time
It’s not everyday that you consider starting a new career.We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion an...Show moreLast updated: 30+ days ago
  • Promoted
Account Manager

Account Manager

Malibu Events PromotionsDenver, CO, United States
Full-time
We are hiring an Account Manager to support our operations and contribute to our company's growth.This is a fantastic opportunity to enhance your leadership skills. Oversee daily operations alongsid...Show moreLast updated: 4 days ago
Technical Account Manager

Technical Account Manager

BETSOLDenver
BETSOL is looking for a Technical Account Manager to join our team.The Techncial Account Manager will be responsible for establishing an excellent working relationship with assigned clients and ser...Show moreLast updated: 30+ days ago
Manager, Technical Account Management

Manager, Technical Account Management

AxonDenver, Colorado, US
30+ days ago
Salary
$76.00 hourly
Job description

Your Impact

As a manager within the Technical Account Management team, you will oversee a team of Technical Account Managers, driving the delivery of exceptional technical support and ensuring the successful adoption of Axon's products and services within law enforcement agencies. Your leadership will play a crucial role in enhancing public safety and enabling law enforcement agencies to leverage technology effectively for mission-critical operations. In addition, your role entails providing support to law enforcement agencies. You are the subject matter expert on all Axon products and services, you are finding solutions to large problems and advising agencies on best practices. You serve as a change manager who identifies agency pain points and helps with software adoption, crisis manager who responds to urgent technical support needs, and agency advocate within Axon.

What You’ll Do

Location : Hybrid - Must report into one of our Hub locations listed below

Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)

Travel : up to 30% within the U.S

Reports To : Director, Product Enablement

Direct Reports : Up to 15

  • Provide strategic leadership and direction to the Technical Account Managers within the team, guiding their efforts in delivering top-notch technical support and fostering strong customer relationships.
  • Collaborate with cross-functional teams to develop and implement strategies for efficient technical support delivery, customer satisfaction, and software adoption.
  • Monitor the performance of your direct reports and collaborate with the Manager regarding metrics, analyzing results, and implementing improvements to enhance service quality and efficiency.
  • Handle escalations for challenging customer issues and crisis situations, ensuring timely resolution and maintaining customer satisfaction.
  • Cultivate a collaborative team environment, promoting knowledge sharing, skill development, and professional growth.
  • Lead by example in delivering exceptional customer service and technical support, setting a high standard for the team.
  • Act as a TAM as needed for agency coverage.
  • Provide escalation support and on-call support as needed.
  • Provide excellent technical support for Axon’s RMS and / or Standards products daily to our agencies making sure their expectations are exceeded.
  • You collaborate daily with both agencies and internal employees for smooth resolution to issues.
  • Serve as a subject matter expert on Axon's products and services, assisting team members in resolving complex issues and customer interactions.

What You Bring

  • Bachelor’s degree in business administration or related field OR 7+ yrs of relative experience
  • 5+ years of experience in managing diverse and cross-functional teams
  • Proven leadership skills with the ability to inspire and guide a team toward achieving goals.
  • Capacity to adapt to evolving environments and manage multiple priorities effectively.
  • Demonstrated intellectual curiosity, humility, accountability, and a positive approach to leadership.
  • Proven track record of successfully managing customer relationships and technical projects in a customer facing / technical support role
  • Proven ability to do reverse engineering, searching logs and root cause analysis
  • Advanced experience with Microsoft Windows OS, Microsoft Networking and Active Directory
  • Understanding of SAAS, Cloud providers / solutions, Virtualization, Storage
  • Strong knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
  • Basic knowledge of computer hardware, operating systems, and storage devices
  • Able to effectively communicate with various people including customers, colleagues, and across departments
  • Experience using Splunk, JIRA, and / or Salesforce is preferred
  • Experience building custom Microsoft Power BI dashboards, visualizations, and interfaces with Microsoft SSRS to deliver meaningful and actionable insights is preferred
  • Experience building views, writing & optimizing queries, and creating reports in SQL Server is preferred
  • Experience working and supporting law enforcement software systems such as Computer Aided Dispatch (CAD), Records Management Systems (RMS) is preferred
  • Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information
  • Benefits that Benefit You

  • Competitive salary and k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices
  • Benefits listed herein may vary depending on the nature of your employment and the location where you work

    The Pay : Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 76, in the lowest geographic market and USD , in the highest geographic market. The actual base pay is dependent upon many factors, such as : level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit