Technical account manager Jobs in Lynn, MA
Last updated: 23 hours ago
Technical Account Manager - Team Lead.We are transforming how businesses process and understand their data with a modern, full-stack observability platform.
Our unique architecture enables in-stream...Show moreLast updated: 19 days ago
The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers.
The TAM must be able to articulate the company's technolo...Show moreLast updated: 30+ days ago
Commercial or Personal Lines Account Manager - Full-time Position : .Our mid-size insurance agency located in Middleton, MA is looking for someone to fill a full-time.
This individual will be responsi...Show moreLast updated: 3 days ago
Innovative is seeking a Technical Project Manager - Cloud to successfully manage projects within a subset of Innovative's major AWS account base.
The ideal candidate has the perfect blend of project...Show moreLast updated: 23 hours ago
We are seeking several driven, results-oriented, independent-thinking individuals who enjoy multi-tasking in a fast-paced, challenging, customer-facing environment.
In this position you will be focu...Show moreLast updated: 15 days ago
Workday Support is looking for a dedicated, ambitious and self-driven Technical Account Manager with a passion for customer relations.
This role requires a self-motivated professional with technical...Show moreLast updated: 30+ days ago
Cambridge, Massachusetts, United States.Technical Account Manager provides high-level technical support to customers, serving as the primary technical force for supporting sales activities.Technica...Show moreLast updated: 6 days ago
Need Candidates in the Beverage Manufacturing Industry Located in the Boston and Tampa Area - Base Pay + Commission + Excellent Medical Benefits + 401k Match.
This Jobot Job is hosted by : Caitlyn Ha...Show moreLast updated: 4 days ago
Willdan Energy Company, part of Willdan Group, Inc.NASDAQ : WLDN) is seeking a talented and experienced individual to fill the role of Account Manager.
This position is remote, the candidate must be ...Show moreLast updated: 1 day ago
Complex conditions like COPD and congestive heart failure (CHF) are incredibly challenging to manage.People who are already struggling with isolation and the burden of these conditions become incre...Show moreLast updated: 23 hours ago
Job Description : Account Manager Department : Sales and Service Reports To : Sales and Service Team Lead Company Overview : HelloTeam is a dynamic software company that specializes ...Show moreLast updated: 30+ days ago
Let's Do This provides the technology for Event Organizers (EOs) putting on mass participation endurance events including : event and program registration, fundraising and charity management, mercha...Show moreLast updated: 15 days ago
Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide.
Following our acquisition of Mavely, the Every...Show moreLast updated: 20 days ago
Rove is one of the fastest growing premium cannabis brands in the nation.We believe in honesty, simplicity, and transparency.
Our goal is to provide customers with the highest quality products that ...Show moreLast updated: 19 days ago
Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands / organizations find and implement solutions that allow ...Show moreLast updated: 19 days ago
- Promoted
Technical Account Manager Team Lead
ITR PartnersBoston, MA, United StatesFull-time
Technical Account Manager
QualysMassachusetts$130,000.00–$160,000.00 yearly
Full-time
- Promoted
Account Manager
The AgencyMiddleton, MA, United StatesFull-time
- Promoted
Technical Project Manager
Innovative SolutionsBoston, MA, United States$90,000.00–$125,000.00 yearly
Full-time
- Promoted
EDA Technical Account Manager
SiemensBoston, MAFull-time
Workday Technical Account Manager
Workday, Inc.Boston, MA, USA$101,600.00–$194,300.00 yearly
Full-time
Senior Consultant, Technical Account Manager
ShowpadBoston Senior Consultant, Technical Account Management.At Showpad, we empower others to be at their best.As a business, that means the Showpad sales enablement platform allows revenue teams to engage buye...Show moreLast updated: 30+ days ago
- Promoted
Technical Account Manager - Fulltime and Onsite
ComriseCambridge, MA, United States$80,000.00–$110,000.00 yearly
Full-time
- Promoted
Account Manager
JobotBoston, MA, US$50,000.00–$75,000.00 yearly
Full-time
- Promoted
Account Manager
Willdan Group, Inc.Boston, MA, United StatesFull-time
- Promoted
Account Manager
AsimovBoston, MA Our mission at Asimov is to advance humanity's ability to design living systems, enabling biotechnologies with outsized benefit to society.
We're developing a mammalian synthetic biology platform f...Show moreLast updated: 12 days ago
- Promoted
Technical Project Manager
NuvoAirBoston, MA, United StatesFull-time
Account Manager
HelloTeamBoston, MA, USQuick Apply
- Promoted
Technical Account Manager
Let's Do ThisBoston, MA$95,000.00–$100,000.00 yearly
- Promoted
Technical Account Manager
Talon.OneBoston, MA Join our team as a Technical Account Manager at Talon.One, where you'll play a pivotal role in integrating our cutting-edge API-driven platform with our clients' ecosystems.You'll own the technical...Show moreLast updated: 15 days ago
- Promoted
Technical Manager
LaterBoston, MA, United States$145,000.00–$175,000.00 yearly
- Promoted
Account Manager
RoveBristol County, MA, United States$55,000.00–$65,000.00 yearly
Full-time
- Promoted
Account Manager
MotiveMetricsBoston, MA Powered by AI and machine learning, MotiveMetrics (SaaS) creates the optimal paid search environment guaranteeing the best ads show against targeted search queries.
Through the power of Human + Mach...Show moreLast updated: 15 days ago
- Promoted
Account Manager
TransPerfectBoston, MA, United StatesFull-time
Technical Account Manager Team Lead
ITR PartnersBoston, MA, United States19 days ago
Job type
- Full-time
Job descriptionTechnical Expertise : Hands-on experience with Cloud DevOps, specifically AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) and equivalents in Azure and GCP. Familiarity with observability tools such as Kibana, Grafana, Datadog, NewRelic, and others. Proficiency in RegEx, Lucene, and PromQL. Leadership & Onboarding : Proven experience leading technical teams focused on observability solutions and customer onboarding. Ability to define and monitor onboarding KPIs with a focus on technical adoption and customer satisfaction. Customer-Focused & Data-Driven Mindset : Strong analytical skills to interpret customer data and usage trends. Excellent communication skills for conveying complex technical information to diverse stakeholders. Strong presentation abilities to establish credibility with executives. Certifications in AWS, Kubernetes, or observability platforms (e.g., Prometheus Certified). Experience in a data-driven or SaaS environment. MBA or relevant leadership experience.
Technical Account Manager - Team Lead
Location : Boston, MA
Job Type : Full-time
Level : Senior (Management)
About the Company : We are transforming how businesses process and understand their data with a modern, full-stack observability platform. Our unique architecture enables in-stream analytics without the high costs of indexing or hot storage. We provide comprehensive monitoring of logs, metrics, traces, and security events, featuring APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability expenses by up to 70%.
Position Overview : As the Technical Account Manager (TAM) Team Lead, you will guide a team dedicated to delivering exceptional technical account management, particularly in onboarding new customers. Your leadership will ensure strong customer relationships, effective resolution of technical issues related to observability, and data-driven operational excellence. This role requires deep technical knowledge in logging, monitoring, and observability tools, along with robust leadership skills.
Key Responsibilities :
- Leadership & Team Development :
- Mentor and manage a team of TAMs, focusing on customer onboarding and long-term success.
- Develop and track KPIs related to the onboarding experience and customer satisfaction.
- Provide technical guidance and promote collaboration on observability tools and log analytics.
- Technical Expertise & Customer Engagement :
- Oversee the implementation of observability tools, assisting customers with Logs, Metrics, and Traces monitoring.
- Ensure your team delivers expert-level onboarding and ongoing support for observability solutions.
- Offer deep technical insights on cloud observability and integration into customer infrastructures.
- Customer Relationship Management :
- Serve as the primary escalation point for customer technical challenges.
- Work proactively with customers to enhance their logging and observability practices.
- Collaborate with internal stakeholders to deliver tailored technical solutions aligned with customer business goals.
- Data-Driven Leadership :
- Utilize customer feedback and usage data to refine onboarding processes and team performance.
- Analyze customer data patterns to improve observability outcomes and preempt potential issues.
- Collaborate with internal teams on product enhancements informed by customer data insights.
Key Requirements :
Preferred Qualifications :
This role is located in Boston, Massachusetts and is a hybrid position (2 days per week in the office) . My client are not offering sponsorship for this role and therefore you must have a valid right to work in the US.
If you think this role sounds like what you are looking for then please click 'Apply Now' and get in touch with Aaron today. If this role is not right for you, but you know someone who might be interested, please get in touch with me at [email protected]